Re: cannot upload file to my files

2017-11-28 Thread Maxim Solodovnik
1) select the file in the tree 2) drag it to WB 3) drop it On Wed, Nov 29, 2017 at 10:39 AM, Tom Luo wrote: > It seems working now. I don't know why. But after I upload files to my > home drive, how could I load the file to blackboard? > > On Tue, Nov 28, 2017 at 9:11 PM, Maxim Solodovnik > wro

Re: cannot upload file to my files

2017-11-28 Thread Tom Luo
It seems working now. I don't know why. But after I upload files to my home drive, how could I load the file to blackboard? On Tue, Nov 28, 2017 at 9:11 PM, Maxim Solodovnik wrote: > Just have checked > demo works as expected > Please provide detailed steps and file that is not uploadable > > On

Re: cannot upload file to my files

2017-11-28 Thread Maxim Solodovnik
Just have checked demo works as expected Please provide detailed steps and file that is not uploadable On Wed, Nov 29, 2017 at 3:03 AM, Tom Luo wrote: > Hi, Maxim, > > I changed the owner of /opt/red540 to root and started OM4.0 using "sudo > /etc/init.d/red5-ubdeb2 start". > However, I see the

Re: cannot upload file to my files

2017-11-28 Thread Tom Luo
Hi, Maxim, I changed the owner of /opt/red540 to root and started OM4.0 using "sudo /etc/init.d/red5-ubdeb2 start". However, I see the same problem process: convert PDF to images command: convert -density 150 /opt/red540/webapps/openmeetings/upload/files/ea0adcb3-ed3c-4304-803b-a03bf25f36e2/ea0adc

Re: cannot upload file to my files

2017-11-27 Thread Maxim Solodovnik
The answer is depends on: 1) which user is used to start OM 2) which user owns OM_HOME in most cases permission issue can be solved using `chown` command On Tue, Nov 28, 2017 at 1:23 PM, Tom Luo wrote: > When I add sudo in front of convert. The command completed without any > error. > What shoul

Re: cannot upload file to my files

2017-11-27 Thread Tom Luo
When I add sudo in front of convert. The command completed without any error. What should I do right now? I think it is a permission issue. On Tue, Nov 28, 2017 at 1:21 AM, Maxim Solodovnik wrote: > `ls -la /opt/red540/webapps/openmeetings/upload/files/e601b2db- > eb1b-43cb-8840-6c6639132996` ?

Re: cannot upload file to my files

2017-11-27 Thread Maxim Solodovnik
`ls -la /opt/red540/webapps/openmeetings/upload/files/ e601b2db-eb1b-43cb-8840-6c6639132996` ? On Tue, Nov 28, 2017 at 1:20 PM, Tom Luo wrote: > It actually has error messages after a while: > > convert: unable to open image `/opt/red540/webapps/ > openmeetings/upload/files/e601b2db-eb1b-43cb-8

Re: cannot upload file to my files

2017-11-27 Thread Tom Luo
It actually has error messages after a while: convert: unable to open image `/opt/red540/webapps/openmeetings/upload/files/e601b2db-eb1b-43cb-8840-6c6639132996/page-.png': Permission denied @ error/blob.c/OpenBlob/2712. convert: WriteBlob Failed `/opt/red540/webapps/openmeetings/upload/files/e

Re: cannot upload file to my files

2017-11-27 Thread Tom Luo
I am using Ubuntu 16.04 LTS When I run this command in Ubuntu, nothing happens. The command stays there and never finish. Could could I do? On Tue, Nov 28, 2017 at 1:17 AM, Maxim Solodovnik wrote: > Can you run "the command" on your server and check the logs? > What OS do you have on your server

Re: cannot upload file to my files

2017-11-27 Thread Maxim Solodovnik
Can you run "the command" on your server and check the logs? What OS do you have on your server? On Tue, Nov 28, 2017 at 12:21 PM, Tom Luo wrote: > Hi, Maxim, > > I can upload ppt files now. However, I cannot upload pdf files. > The error messages are: > process: convert PDF to images command: c

Re: cannot upload file to my files

2017-11-27 Thread Tom Luo
Hi, Maxim, I can upload ppt files now. However, I cannot upload pdf files. The error messages are: process: convert PDF to images command: convert -density 150 /opt/red540/webapps/openmeetings/upload/files/e601b2db-eb1b-43cb-8840-6c6639132996/e601b2db-eb1b-43cb-8840-6c6639132996.pdf -quality 90 /o

Re: cannot upload file to my files

2017-11-19 Thread Maxim Solodovnik
Thanks for the logs I have added some guard code to avoid such errors (can be checked using build #91+) On Mon, Nov 20, 2017 at 5:56 AM, Tom Luo wrote: > When I click the error mark, it says "File is not found Exit value > Conversion messages". > I uploaded a pdf file. What does this mean? Thank

Re: cannot upload file to my files

2017-11-19 Thread Tom Luo
When I click the error mark, it says "File is not found Exit value Conversion messages". I uploaded a pdf file. What does this mean? Thanks On Sun, Nov 19, 2017 at 5:54 PM, Tom Luo wrote: > Hi, Maxim, > > I still cannot upload files. Here is the errors from openmeetings.log. > Do you know how to

Re: cannot upload file to my files

2017-11-19 Thread Tom Luo
Hi, Maxim, I still cannot upload files. Here is the errors from openmeetings.log. Do you know how to fix this problem? Thanks DEBUG 11-19 17:42:47.604 o.a.o.c.u.WebSocketHelper:218 [0.0-5443-exec-2] - Sending WebSocket message: {"type":"wb"} DEBUG 11-19 17:43:05.083 o.a.o.w.c.MainPanel:117 [0.0-

Re: cannot upload file to my files

2017-11-11 Thread Maxim Solodovnik
In case of unsuccessful upload, acceptable file should appear in the tree with "error mark" on the right Click error sign to check what is wrong and/or check openmeetings.log On Sun, Nov 12, 2017 at 7:52 AM, Tom Luo wrote: > Hi, > > When I try to upload a pdf file to my files, the system says "i

cannot upload file to my files

2017-11-11 Thread Tom Luo
Hi, When I try to upload a pdf file to my files, the system says "internal error" and cannot complete. I am using OM4.0. Could any one tell me why this happens? Thanks, Tom