I am using Ubuntu 16.04 LTS When I run this command in Ubuntu, nothing happens. The command stays there and never finish. Could could I do?
On Tue, Nov 28, 2017 at 1:17 AM, Maxim Solodovnik <solomax...@gmail.com> wrote: > Can you run "the command" on your server and check the logs? > What OS do you have on your server? > > On Tue, Nov 28, 2017 at 12:21 PM, Tom Luo <mario...@gmail.com> wrote: > >> Hi, Maxim, >> >> I can upload ppt files now. However, I cannot upload pdf files. >> The error messages are: >> process: convert PDF to images command: convert -density 150 >> /opt/red540/webapps/openmeetings/upload/files/e601b2db-eb1b- >> 43cb-8840-6c6639132996/e601b2db-eb1b-43cb-8840-6c6639132996.pdf -quality >> 90 /opt/red540/webapps/openmeetings/upload/files/e601b2db-eb1b- >> 43cb-8840-6c6639132996/page-%04d.png exception: null error: exitValue: >> 137 out: >> >> Do you know how to fix the problem? >> Also, what kind of files does OM support? >> >> Thanks, >> >> Tom >> >> >> >> On Mon, Nov 20, 2017 at 1:20 AM, Maxim Solodovnik <solomax...@gmail.com> >> wrote: >> >>> Thanks for the logs >>> I have added some guard code to avoid such errors (can be checked using >>> build #91+) >>> >>> On Mon, Nov 20, 2017 at 5:56 AM, Tom Luo <mario...@gmail.com> wrote: >>> >>>> When I click the error mark, it says "File is not found Exit value >>>> Conversion messages". >>>> I uploaded a pdf file. What does this mean? Thanks >>>> >>>> On Sun, Nov 19, 2017 at 5:54 PM, Tom Luo <mario...@gmail.com> wrote: >>>> >>>>> Hi, Maxim, >>>>> >>>>> I still cannot upload files. Here is the errors from openmeetings.log. >>>>> Do you know how to fix this problem? Thanks >>>>> >>>>> >>>>> DEBUG 11-19 17:42:47.604 o.a.o.c.u.WebSocketHelper:218 >>>>> [0.0-5443-exec-2] - Sending WebSocket message: {"type":"wb"} >>>>> DEBUG 11-19 17:43:05.083 o.a.o.w.c.MainPanel:117 [0.0-5443-exec-8] - >>>>> Sending WebSocket PING >>>>> DEBUG 11-19 17:43:27.525 o.a.o.w.a.Application:613 [0.0-5443-exec-1] - >>>>> Removing online room client: c91776e8-c182-41ef-b490-49af8592ff6b, >>>>> room: 2 >>>>> DEBUG 11-19 17:43:27.529 o.a.o.c.u.WebSocketHelper:145 >>>>> [0.0-5443-exec-1] - Sending WebSocket message: roomExit >>>>> DEBUG 11-19 17:43:27.530 o.a.o.d.d.l.ConferenceLogDao:54 >>>>> [0.0-5443-exec-1] - [addConferenceLog]: org.apache.openmeetings.db.ent >>>>> ity.log.ConferenceLog@79421dc8 >>>>> DEBUG 11-19 17:43:27.532 o.a.o.c.r.ScopeApplicationAdapter:767 >>>>> [Thread-136] - [MessageSender] -> 'Unable to send message to NULL scope' >>>>> stopStream, java.lang.Object@6fda4caf >>>>> DEBUG 11-19 17:43:35.204 o.a.o.w.c.MainPanel:117 [0.0-5443-exec-6] - >>>>> Sending WebSocket PING >>>>> DEBUG 11-19 17:43:39.780 o.a.o.d.u.AuthLevelUtil:42 [0.0-5443-exec-8] >>>>> - Level Admin :: [GRANTED] >>>>> DEBUG 11-19 17:43:39.785 o.a.o.d.d.r.PollDao:86 [0.0-5443-exec-8] - >>>>> :: getPoll :: 2 >>>>> DEBUG 11-19 17:43:39.785 o.a.o.d.d.r.PollDao:97 [0.0-5443-exec-8] - >>>>> :: getArchived :: 2 >>>>> DEBUG 11-19 17:43:39.792 o.a.o.w.r.RoomPanel:323 [0.0-5443-exec-8] - >>>>> public ? true, ownedId ? null true >>>>> DEBUG 11-19 17:43:39.872 o.a.o.d.d.f.FileItemDao:55 [0.0-5443-exec-8] >>>>> - getByOwner() started >>>>> DEBUG 11-19 17:43:39.874 o.a.o.d.d.f.FileItemDao:50 [0.0-5443-exec-8] >>>>> - getByRoom roomId :: 2 >>>>> DEBUG 11-19 17:43:39.916 o.a.o.w.a.Application:599 [0.0-5443-exec-8] - >>>>> Adding online room client: c91776e8-c182-41ef-b490-49af8592ff6b, >>>>> room: 2 >>>>> DEBUG 11-19 17:43:39.919 o.a.o.d.u.AuthLevelUtil:42 [0.0-5443-exec-8] >>>>> - Level Admin :: [GRANTED] >>>>> DEBUG 11-19 17:43:40.744 o.a.o.d.d.l.ConferenceLogDao:54 >>>>> [.0-5443-exec-10] - [addConferenceLog]: org.apache.openmeetings.db.ent >>>>> ity.log.ConferenceLog@37be01c0 >>>>> DEBUG 11-19 17:43:40.760 o.a.o.c.u.WebSocketHelper:145 >>>>> [.0-5443-exec-10] - Sending WebSocket message: roomEnter >>>>> DEBUG 11-19 17:43:40.785 o.a.o.d.d.f.FileItemDao:55 [.0-5443-exec-10] >>>>> - getByOwner() started >>>>> DEBUG 11-19 17:43:40.786 o.a.o.d.d.f.FileItemDao:50 [.0-5443-exec-10] >>>>> - getByRoom roomId :: 2 >>>>> DEBUG 11-19 17:43:40.806 o.a.o.d.d.r.PollDao:103 [.0-5443-exec-10] - >>>>> :: hasPoll :: 2 >>>>> DEBUG 11-19 17:43:40.811 o.a.o.d.d.r.PollDao:97 [.0-5443-exec-10] - >>>>> :: getArchived :: 2 >>>>> DEBUG 11-19 17:43:41.189 o.a.o.w.r.RoomBroadcaster:58 >>>>> [0.0-5443-exec-4] - ----------- sendUpdatedClient >>>>> DEBUG 11-19 17:43:41.196 o.a.o.c.u.WebSocketHelper:145 >>>>> [0.0-5443-exec-4] - Sending WebSocket message: rightUpdated >>>>> c91776e8-c182-41ef-b490-49af8592ff6b >>>>> DEBUG 11-19 17:43:41.200 o.a.o.c.r.ScopeApplicationAdapter:767 >>>>> [Thread-137] - [MessageSender] -> 'Unable to send message to NULL scope' >>>>> clientUpdated, null >>>>> DEBUG 11-19 17:43:41.218 o.a.o.d.d.r.PollDao:103 [0.0-5443-exec-4] - >>>>> :: hasPoll :: 2 >>>>> DEBUG 11-19 17:43:41.220 o.a.o.d.d.r.PollDao:97 [0.0-5443-exec-4] - >>>>> :: getArchived :: 2 >>>>> DEBUG 11-19 17:43:41.290 o.a.o.w.r.RoomBroadcaster:58 >>>>> [0.0-5443-exec-4] - ----------- sendUpdatedClient >>>>> DEBUG 11-19 17:43:41.297 o.a.o.w.r.RoomBroadcaster:58 >>>>> [0.0-5443-exec-4] - ----------- sendUpdatedClient >>>>> DEBUG 11-19 17:43:41.298 o.a.o.c.r.ScopeApplicationAdapter:767 >>>>> [Thread-138] - [MessageSender] -> 'Unable to send message to NULL scope' >>>>> clientUpdated, null >>>>> DEBUG 11-19 17:43:41.301 o.a.o.c.u.WebSocketHelper:145 >>>>> [0.0-5443-exec-4] - Sending WebSocket message: rightUpdated >>>>> c91776e8-c182-41ef-b490-49af8592ff6b >>>>> DEBUG 11-19 17:43:41.304 o.a.o.c.r.ScopeApplicationAdapter:767 >>>>> [Thread-139] - [MessageSender] -> 'Unable to send message to NULL scope' >>>>> clientUpdated, null >>>>> DEBUG 11-19 17:43:41.322 o.a.o.d.d.r.PollDao:103 [0.0-5443-exec-4] - >>>>> :: hasPoll :: 2 >>>>> DEBUG 11-19 17:43:41.329 o.a.o.d.d.r.PollDao:97 [0.0-5443-exec-4] - >>>>> :: getArchived :: 2 >>>>> DEBUG 11-19 17:43:41.646 o.a.o.c.u.WebSocketHelper:218 >>>>> [0.0-5443-exec-2] - Sending WebSocket message: {"type":"wb"} >>>>> DEBUG 11-19 17:43:41.759 o.a.o.c.u.WebSocketHelper:218 >>>>> [0.0-5443-exec-1] - Sending WebSocket message: {"type":"wb"} >>>>> DEBUG 11-19 17:43:41.879 o.a.o.c.u.WebSocketHelper:218 >>>>> [0.0-5443-exec-9] - Sending WebSocket message: {"type":"wb"} >>>>> DEBUG 11-19 17:43:42.115 o.a.o.c.u.WebSocketHelper:218 >>>>> [0.0-5443-exec-7] - Sending WebSocket message: {"type":"wb"} >>>>> DEBUG 11-19 17:43:42.320 o.a.o.c.u.WebSocketHelper:218 >>>>> [0.0-5443-exec-3] - Sending WebSocket message: {"type":"wb"} >>>>> DEBUG 11-19 17:43:42.426 o.a.o.c.u.WebSocketHelper:218 >>>>> [0.0-5443-exec-8] - Sending WebSocket message: {"type":"wb"} >>>>> DEBUG 11-19 17:43:42.559 o.a.o.c.u.WebSocketHelper:218 >>>>> [.0-5443-exec-10] - Sending WebSocket message: {"type":"wb"} >>>>> DEBUG 11-19 17:43:42.675 o.a.o.c.u.WebSocketHelper:218 >>>>> [0.0-5443-exec-5] - Sending WebSocket message: {"type":"wb"} >>>>> DEBUG 11-19 17:43:47.945 o.a.o.s.q.s.ReminderJob:104 [Bean#0_Worker-1] >>>>> - Rss disabled by Admin >>>>> DEBUG 11-19 17:43:49.979 o.a.o.c.d.f.FileProcessor:70 >>>>> [0.0-5443-exec-7] - file extension: pdf >>>>> DEBUG 11-19 17:43:50.234 o.a.o.c.d.f.FileProcessor:74 >>>>> [0.0-5443-exec-7] - isAsIs: false >>>>> DEBUG 11-19 17:43:50.234 o.a.o.c.d.f.FileProcessor:106 >>>>> [0.0-5443-exec-7] - writing file to: /opt/red540/webapps/openmeetin >>>>> gs/upload/files/c5d2ee3b-6bb9-4e1c-bd83-1c309068233d/c5d2ee3 >>>>> b-6bb9-4e1c-bd83-1c309068233d.pdf >>>>> DEBUG 11-19 17:43:50.235 o.a.o.c.d.f.FileProcessor:113 >>>>> [0.0-5443-exec-7] - Office document: /opt/red540/webapps/openmeetin >>>>> gs/upload/files/c5d2ee3b-6bb9-4e1c-bd83-1c309068233d/c5d2ee3 >>>>> b-6bb9-4e1c-bd83-1c309068233d.pdf >>>>> DEBUG 11-19 17:43:50.236 o.a.o.c.c.DocumentConverter:60 >>>>> [0.0-5443-exec-7] - fullProcessing: false >>>>> DEBUG 11-19 17:43:50.236 o.a.o.c.c.DocumentConverter:68 >>>>> [0.0-5443-exec-7] - -- generate page images -- >>>>> DEBUG 11-19 17:43:50.236 o.a.o.c.c.ImageConverter:176 >>>>> [0.0-5443-exec-7] - convertDocument >>>>> DEBUG 11-19 17:43:50.257 o.a.o.c.d.f.FileProcessor:136 >>>>> [0.0-5443-exec-7] - fileId: 3 >>>>> DEBUG 11-19 17:43:50.257 o.a.o.c.d.f.FileProcessor:92 >>>>> [0.0-5443-exec-7] - Error while processing the file >>>>> java.lang.NullPointerException: null >>>>> at java.lang.StringBuilder.<init>(StringBuilder.java:112) >>>>> at org.apache.openmeetings.core.converter.BaseConverter.getPath >>>>> (BaseConverter.java:97) >>>>> at org.apache.openmeetings.core.converter.BaseConverter.getPath >>>>> ToConvert(BaseConverter.java:114) >>>>> at org.apache.openmeetings.core.converter.ImageConverter.conver >>>>> tDocument(ImageConverter.java:178) >>>>> at org.apache.openmeetings.core.converter.DocumentConverter.con >>>>> vertPDF(DocumentConverter.java:69) >>>>> at org.apache.openmeetings.core.data.file.FileProcessor.process >>>>> File(FileProcessor.java:116) >>>>> at org.apache.openmeetings.core.data.file.FileProcessor.process >>>>> File(FileProcessor.java:90) >>>>> at org.apache.openmeetings.web.room.sidebar.UploadDialog.onSubm >>>>> it(UploadDialog.java:198) >>>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractFormDi >>>>> alog$DialogFormSubmitter.onSubmit(AbstractFormDialog.java:294) >>>>> at org.apache.wicket.markup.html.form.Form.delegateSubmit(Form. >>>>> java:1251) >>>>> at org.apache.wicket.markup.html.form.Form.process(Form.java:946) >>>>> at org.apache.wicket.markup.html.form.Form.onFormSubmitted(Form >>>>> .java:770) >>>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractFormDi >>>>> alog.internalOnClick(AbstractFormDialog.java:215) >>>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractDialog >>>>> $1.onClick(AbstractDialog.java:413) >>>>> at com.googlecode.wicket.jquery.ui.widget.dialog.DialogBehavior >>>>> .onAjax(DialogBehavior.java:188) >>>>> at com.googlecode.wicket.jquery.core.ajax.JQueryAjaxBehavior.re >>>>> spond(JQueryAjaxBehavior.java:173) >>>>> at org.apache.wicket.ajax.AbstractDefaultAjaxBehavior.onRequest >>>>> (AbstractDefaultAjaxBehavior.java:598) >>>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>>> r.internalInvoke(ListenerRequestHandler.java:306) >>>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>>> r.invoke(ListenerRequestHandler.java:280) >>>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>>> r.invokeListener(ListenerRequestHandler.java:222) >>>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>>> r.respond(ListenerRequestHandler.java:208) >>>>> at org.apache.wicket.request.cycle.RequestCycle$HandlerExecutor >>>>> .respond(RequestCycle.java:912) >>>>> at org.apache.wicket.request.RequestHandlerExecutor.execute(Req >>>>> uestHandlerExecutor.java:65) >>>>> at org.apache.wicket.request.cycle.RequestCycle.execute(Request >>>>> Cycle.java:283) >>>>> at org.apache.wicket.request.cycle.RequestCycle.processRequest( >>>>> RequestCycle.java:253) >>>>> at org.apache.wicket.request.cycle.RequestCycle.processRequestA >>>>> ndDetach(RequestCycle.java:221) >>>>> at org.apache.wicket.protocol.ws.AbstractUpgradeFilter.processR >>>>> equestCycle(AbstractUpgradeFilter.java:70) >>>>> at org.apache.wicket.protocol.http.WicketFilter.processRequest( >>>>> WicketFilter.java:204) >>>>> at org.apache.wicket.protocol.http.WicketFilter.doFilter(Wicket >>>>> Filter.java:286) >>>>> at org.apache.catalina.core.ApplicationFilterChain.internalDoFi >>>>> lter(ApplicationFilterChain.java:193) >>>>> at org.apache.catalina.core.ApplicationFilterChain.doFilter(App >>>>> licationFilterChain.java:166) >>>>> at org.red5.logging.LoggerContextFilter.doFilter(LoggerContextF >>>>> ilter.java:84) >>>>> at org.apache.catalina.core.ApplicationFilterChain.internalDoFi >>>>> lter(ApplicationFilterChain.java:193) >>>>> at org.apache.catalina.core.ApplicationFilterChain.doFilter(App >>>>> licationFilterChain.java:166) >>>>> at org.apache.catalina.core.StandardWrapperValve.invoke(Standar >>>>> dWrapperValve.java:199) >>>>> at org.apache.catalina.core.StandardContextValve.invoke(Standar >>>>> dContextValve.java:96) >>>>> at org.apache.catalina.authenticator.AuthenticatorBase.invoke(A >>>>> uthenticatorBase.java:592) >>>>> at org.apache.catalina.core.StandardHostValve.invoke(StandardHo >>>>> stValve.java:140) >>>>> at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorRepo >>>>> rtValve.java:81) >>>>> at org.apache.catalina.valves.AbstractAccessLogValve.invoke(Abs >>>>> tractAccessLogValve.java:651) >>>>> at org.apache.catalina.core.StandardEngineValve.invoke(Standard >>>>> EngineValve.java:87) >>>>> at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAd >>>>> apter.java:342) >>>>> at org.apache.coyote.http11.Http11Processor.service(Http11Proce >>>>> ssor.java:500) >>>>> at org.apache.coyote.AbstractProcessorLight.process(AbstractPro >>>>> cessorLight.java:66) >>>>> at org.apache.coyote.AbstractProtocol$ConnectionHandler.process >>>>> (AbstractProtocol.java:754) >>>>> at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun >>>>> (NioEndpoint.java:1376) >>>>> at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketPro >>>>> cessorBase.java:49) >>>>> at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPool >>>>> Executor.java:1149) >>>>> at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoo >>>>> lExecutor.java:624) >>>>> at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.r >>>>> un(TaskThread.java:61) >>>>> at java.lang.Thread.run(Thread.java:748) >>>>> DEBUG 11-19 17:43:50.257 o.a.o.c.d.f.FileProcessor:97 >>>>> [0.0-5443-exec-7] - Clean up was successful ? true >>>>> ERROR 11-19 17:43:50.258 o.a.w.DefaultExceptionMapper:170 >>>>> [0.0-5443-exec-7] - Unexpected error occurred >>>>> java.lang.IllegalArgumentException: Parameter message can't be null >>>>> at org.apache.wicket.feedback.FeedbackMessage.<init>(FeedbackMe >>>>> ssage.java:123) >>>>> at org.apache.wicket.feedback.FeedbackMessages.error(FeedbackMe >>>>> ssages.java:151) >>>>> at org.apache.wicket.Component.error(Component.java:1272) >>>>> at org.apache.openmeetings.web.room.sidebar.UploadDialog.onSubm >>>>> it(UploadDialog.java:212) >>>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractFormDi >>>>> alog$DialogFormSubmitter.onSubmit(AbstractFormDialog.java:294) >>>>> at org.apache.wicket.markup.html.form.Form.delegateSubmit(Form. >>>>> java:1251) >>>>> at org.apache.wicket.markup.html.form.Form.process(Form.java:946) >>>>> at org.apache.wicket.markup.html.form.Form.onFormSubmitted(Form >>>>> .java:770) >>>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractFormDi >>>>> alog.internalOnClick(AbstractFormDialog.java:215) >>>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractDialog >>>>> $1.onClick(AbstractDialog.java:413) >>>>> at com.googlecode.wicket.jquery.ui.widget.dialog.DialogBehavior >>>>> .onAjax(DialogBehavior.java:188) >>>>> at com.googlecode.wicket.jquery.core.ajax.JQueryAjaxBehavior.re >>>>> spond(JQueryAjaxBehavior.java:173) >>>>> at org.apache.wicket.ajax.AbstractDefaultAjaxBehavior.onRequest >>>>> (AbstractDefaultAjaxBehavior.java:598) >>>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>>> r.internalInvoke(ListenerRequestHandler.java:306) >>>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>>> r.invoke(ListenerRequestHandler.java:280) >>>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>>> r.invokeListener(ListenerRequestHandler.java:222) >>>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>>> r.respond(ListenerRequestHandler.java:208) >>>>> at org.apache.wicket.request.cycle.RequestCycle$HandlerExecutor >>>>> .respond(RequestCycle.java:912) >>>>> at org.apache.wicket.request.RequestHandlerExecutor.execute(Req >>>>> uestHandlerExecutor.java:65) >>>>> at org.apache.wicket.request.cycle.RequestCycle.execute(Request >>>>> Cycle.java:283) >>>>> at org.apache.wicket.request.cycle.RequestCycle.processRequest( >>>>> RequestCycle.java:253) >>>>> at org.apache.wicket.request.cycle.RequestCycle.processRequestA >>>>> ndDetach(RequestCycle.java:221) >>>>> at org.apache.wicket.protocol.ws.AbstractUpgradeFilter.processR >>>>> equestCycle(AbstractUpgradeFilter.java:70) >>>>> at org.apache.wicket.protocol.http.WicketFilter.processRequest( >>>>> WicketFilter.java:204) >>>>> at org.apache.wicket.protocol.http.WicketFilter.doFilter(Wicket >>>>> Filter.java:286) >>>>> at org.apache.catalina.core.ApplicationFilterChain.internalDoFi >>>>> lter(ApplicationFilterChain.java:193) >>>>> at org.apache.catalina.core.ApplicationFilterChain.doFilter(App >>>>> licationFilterChain.java:166) >>>>> at org.red5.logging.LoggerContextFilter.doFilter(LoggerContextF >>>>> ilter.java:84) >>>>> at org.apache.catalina.core.ApplicationFilterChain.internalDoFi >>>>> lter(ApplicationFilterChain.java:193) >>>>> at org.apache.catalina.core.ApplicationFilterChain.doFilter(App >>>>> licationFilterChain.java:166) >>>>> at org.apache.catalina.core.StandardWrapperValve.invoke(Standar >>>>> dWrapperValve.java:199) >>>>> at org.apache.catalina.core.StandardContextValve.invoke(Standar >>>>> dContextValve.java:96) >>>>> at org.apache.catalina.authenticator.AuthenticatorBase.invoke(A >>>>> uthenticatorBase.java:592) >>>>> at org.apache.catalina.core.StandardHostValve.invoke(StandardHo >>>>> stValve.java:140) >>>>> at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorRepo >>>>> rtValve.java:81) >>>>> at org.apache.catalina.valves.AbstractAccessLogValve.invoke(Abs >>>>> tractAccessLogValve.java:651) >>>>> at org.apache.catalina.core.StandardEngineValve.invoke(Standard >>>>> EngineValve.java:87) >>>>> at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAd >>>>> apter.java:342) >>>>> at org.apache.coyote.http11.Http11Processor.service(Http11Proce >>>>> ssor.java:500) >>>>> at org.apache.coyote.AbstractProcessorLight.process(AbstractPro >>>>> cessorLight.java:66) >>>>> at org.apache.coyote.AbstractProtocol$ConnectionHandler.process >>>>> (AbstractProtocol.java:754) >>>>> at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun >>>>> (NioEndpoint.java:1376) >>>>> at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketPro >>>>> cessorBase.java:49) >>>>> at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPool >>>>> Executor.java:1149) >>>>> at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoo >>>>> lExecutor.java:624) >>>>> at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.r >>>>> un(TaskThread.java:61) >>>>> at java.lang.Thread.run(Thread.java:748) >>>>> DEBUG 11-19 17:43:50.380 o.a.o.w.c.MainPanel:180 [0.0-5443-exec-3] - >>>>> WebSocketBehavior::closeHandler [uid: >>>>> c91776e8-c182-41ef-b490-49af8592ff6b, >>>>> session: E224C8C01820943C5B76BA3E1F98F286, key: >>>>> org.apache.wicket.protocol.ws.api.registry.PageIdKey@0] >>>>> DEBUG 11-19 17:43:50.381 o.a.o.w.a.Application:613 [0.0-5443-exec-3] - >>>>> Removing online room client: c91776e8-c182-41ef-b490-49af8592ff6b, >>>>> room: 2 >>>>> DEBUG 11-19 17:43:50.387 o.a.o.c.u.WebSocketHelper:145 >>>>> [0.0-5443-exec-3] - Sending WebSocket message: roomExit >>>>> DEBUG 11-19 17:43:50.388 o.a.o.d.d.l.ConferenceLogDao:54 >>>>> [0.0-5443-exec-3] - [addConferenceLog]: org.apache.openmeetings.db.ent >>>>> ity.log.ConferenceLog@150df35b >>>>> DEBUG 11-19 17:43:50.390 o.a.o.c.r.ScopeApplicationAdapter:767 >>>>> [Thread-142] - [MessageSender] -> 'Unable to send message to NULL scope' >>>>> stopStream, java.lang.Object@7648524e >>>>> DEBUG 11-19 17:43:50.399 o.a.o.w.a.Application:411 [0.0-5443-exec-3] - >>>>> Removing online client: c91776e8-c182-41ef-b490-49af8592ff6b, roomId: >>>>> null >>>>> DEBUG 11-19 17:43:53.762 o.a.o.d.u.AuthLevelUtil:42 [0.0-5443-exec-4] >>>>> - Level Admin :: [GRANTED] >>>>> DEBUG 11-19 17:43:53.964 o.a.o.d.u.AuthLevelUtil:42 [0.0-5443-exec-9] >>>>> - Level Admin :: [GRANTED] >>>>> DEBUG 11-19 17:43:55.422 o.a.o.w.a.Application:388 [0.0-5443-exec-7] - >>>>> Adding online client: ced1dfa3-fb01-4804-ae30-21aff7acb8e4, room: null >>>>> DEBUG 11-19 17:43:55.424 o.a.o.w.c.MainPanel:145 [0.0-5443-exec-7] - >>>>> WebSocketBehavior::onConnect [uid: ced1dfa3-fb01-4804-ae30-21aff7acb8e4, >>>>> session: E224C8C01820943C5B76BA3E1F98F286, key: >>>>> org.apache.wicket.protocol.ws.api.registry.PageIdKey@2] >>>>> DEBUG 11-19 17:43:55.507 o.a.o.w.c.MainPanel:154 [.0-5443-exec-10] - >>>>> WebSocketBehavior:: pingTimer is attached >>>>> DEBUG 11-19 17:43:56.244 o.a.o.d.d.r.RoomDao:255 [0.0-5443-exec-8] - >>>>> getUserRoom : 1 || conference >>>>> DEBUG 11-19 17:43:56.247 o.a.o.d.d.r.RoomDao:255 [0.0-5443-exec-8] - >>>>> getUserRoom : 1 || presentation >>>>> DEBUG 11-19 17:43:56.257 o.a.o.d.d.r.RoomDao:191 [0.0-5443-exec-8] - >>>>> getAppointedRoomsByUser : UserID - 1 >>>>> >>>>> On Sat, Nov 11, 2017 at 8:49 PM, Maxim Solodovnik < >>>>> solomax...@gmail.com> wrote: >>>>> >>>>>> In case of unsuccessful upload, acceptable file should appear in the >>>>>> tree with "error mark" on the right >>>>>> Click error sign to check what is wrong and/or check openmeetings.log >>>>>> >>>>>> On Sun, Nov 12, 2017 at 7:52 AM, Tom Luo <mario...@gmail.com> wrote: >>>>>> >>>>>>> Hi, >>>>>>> >>>>>>> When I try to upload a pdf file to my files, the system says >>>>>>> "internal error" and cannot complete. >>>>>>> I am using OM4.0. Could any one tell me why this happens? >>>>>>> >>>>>>> Thanks, >>>>>>> >>>>>>> Tom >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> WBR >>>>>> Maxim aka solomax >>>>>> >>>>> >>>>> >>>> >>> >>> >>> -- >>> WBR >>> Maxim aka solomax >>> >> >> > > > -- > WBR > Maxim aka solomax >