Can you run "the command" on your server and check the logs? What OS do you have on your server?
On Tue, Nov 28, 2017 at 12:21 PM, Tom Luo <mario...@gmail.com> wrote: > Hi, Maxim, > > I can upload ppt files now. However, I cannot upload pdf files. > The error messages are: > process: convert PDF to images command: convert -density 150 > /opt/red540/webapps/openmeetings/upload/files/e601b2db-eb1b-43cb-8840- > 6c6639132996/e601b2db-eb1b-43cb-8840-6c6639132996.pdf -quality 90 > /opt/red540/webapps/openmeetings/upload/files/e601b2db-eb1b-43cb-8840-6c6639132996/page-%04d.png > exception: null error: exitValue: 137 out: > > Do you know how to fix the problem? > Also, what kind of files does OM support? > > Thanks, > > Tom > > > > On Mon, Nov 20, 2017 at 1:20 AM, Maxim Solodovnik <solomax...@gmail.com> > wrote: > >> Thanks for the logs >> I have added some guard code to avoid such errors (can be checked using >> build #91+) >> >> On Mon, Nov 20, 2017 at 5:56 AM, Tom Luo <mario...@gmail.com> wrote: >> >>> When I click the error mark, it says "File is not found Exit value >>> Conversion messages". >>> I uploaded a pdf file. What does this mean? Thanks >>> >>> On Sun, Nov 19, 2017 at 5:54 PM, Tom Luo <mario...@gmail.com> wrote: >>> >>>> Hi, Maxim, >>>> >>>> I still cannot upload files. Here is the errors from openmeetings.log. >>>> Do you know how to fix this problem? Thanks >>>> >>>> >>>> DEBUG 11-19 17:42:47.604 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-2] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:05.083 o.a.o.w.c.MainPanel:117 [0.0-5443-exec-8] - >>>> Sending WebSocket PING >>>> DEBUG 11-19 17:43:27.525 o.a.o.w.a.Application:613 [0.0-5443-exec-1] - >>>> Removing online room client: c91776e8-c182-41ef-b490-49af8592ff6b, >>>> room: 2 >>>> DEBUG 11-19 17:43:27.529 o.a.o.c.u.WebSocketHelper:145 >>>> [0.0-5443-exec-1] - Sending WebSocket message: roomExit >>>> DEBUG 11-19 17:43:27.530 o.a.o.d.d.l.ConferenceLogDao:54 >>>> [0.0-5443-exec-1] - [addConferenceLog]: org.apache.openmeetings.db.ent >>>> ity.log.ConferenceLog@79421dc8 >>>> DEBUG 11-19 17:43:27.532 o.a.o.c.r.ScopeApplicationAdapter:767 >>>> [Thread-136] - [MessageSender] -> 'Unable to send message to NULL scope' >>>> stopStream, java.lang.Object@6fda4caf >>>> DEBUG 11-19 17:43:35.204 o.a.o.w.c.MainPanel:117 [0.0-5443-exec-6] - >>>> Sending WebSocket PING >>>> DEBUG 11-19 17:43:39.780 o.a.o.d.u.AuthLevelUtil:42 [0.0-5443-exec-8] - >>>> Level Admin :: [GRANTED] >>>> DEBUG 11-19 17:43:39.785 o.a.o.d.d.r.PollDao:86 [0.0-5443-exec-8] - :: >>>> getPoll :: 2 >>>> DEBUG 11-19 17:43:39.785 o.a.o.d.d.r.PollDao:97 [0.0-5443-exec-8] - :: >>>> getArchived :: 2 >>>> DEBUG 11-19 17:43:39.792 o.a.o.w.r.RoomPanel:323 [0.0-5443-exec-8] - >>>> public ? true, ownedId ? null true >>>> DEBUG 11-19 17:43:39.872 o.a.o.d.d.f.FileItemDao:55 [0.0-5443-exec-8] - >>>> getByOwner() started >>>> DEBUG 11-19 17:43:39.874 o.a.o.d.d.f.FileItemDao:50 [0.0-5443-exec-8] - >>>> getByRoom roomId :: 2 >>>> DEBUG 11-19 17:43:39.916 o.a.o.w.a.Application:599 [0.0-5443-exec-8] - >>>> Adding online room client: c91776e8-c182-41ef-b490-49af8592ff6b, room: >>>> 2 >>>> DEBUG 11-19 17:43:39.919 o.a.o.d.u.AuthLevelUtil:42 [0.0-5443-exec-8] - >>>> Level Admin :: [GRANTED] >>>> DEBUG 11-19 17:43:40.744 o.a.o.d.d.l.ConferenceLogDao:54 >>>> [.0-5443-exec-10] - [addConferenceLog]: org.apache.openmeetings.db.ent >>>> ity.log.ConferenceLog@37be01c0 >>>> DEBUG 11-19 17:43:40.760 o.a.o.c.u.WebSocketHelper:145 >>>> [.0-5443-exec-10] - Sending WebSocket message: roomEnter >>>> DEBUG 11-19 17:43:40.785 o.a.o.d.d.f.FileItemDao:55 [.0-5443-exec-10] - >>>> getByOwner() started >>>> DEBUG 11-19 17:43:40.786 o.a.o.d.d.f.FileItemDao:50 [.0-5443-exec-10] - >>>> getByRoom roomId :: 2 >>>> DEBUG 11-19 17:43:40.806 o.a.o.d.d.r.PollDao:103 [.0-5443-exec-10] - >>>> :: hasPoll :: 2 >>>> DEBUG 11-19 17:43:40.811 o.a.o.d.d.r.PollDao:97 [.0-5443-exec-10] - :: >>>> getArchived :: 2 >>>> DEBUG 11-19 17:43:41.189 o.a.o.w.r.RoomBroadcaster:58 [0.0-5443-exec-4] >>>> - ----------- sendUpdatedClient >>>> DEBUG 11-19 17:43:41.196 o.a.o.c.u.WebSocketHelper:145 >>>> [0.0-5443-exec-4] - Sending WebSocket message: rightUpdated >>>> c91776e8-c182-41ef-b490-49af8592ff6b >>>> DEBUG 11-19 17:43:41.200 o.a.o.c.r.ScopeApplicationAdapter:767 >>>> [Thread-137] - [MessageSender] -> 'Unable to send message to NULL scope' >>>> clientUpdated, null >>>> DEBUG 11-19 17:43:41.218 o.a.o.d.d.r.PollDao:103 [0.0-5443-exec-4] - >>>> :: hasPoll :: 2 >>>> DEBUG 11-19 17:43:41.220 o.a.o.d.d.r.PollDao:97 [0.0-5443-exec-4] - :: >>>> getArchived :: 2 >>>> DEBUG 11-19 17:43:41.290 o.a.o.w.r.RoomBroadcaster:58 [0.0-5443-exec-4] >>>> - ----------- sendUpdatedClient >>>> DEBUG 11-19 17:43:41.297 o.a.o.w.r.RoomBroadcaster:58 [0.0-5443-exec-4] >>>> - ----------- sendUpdatedClient >>>> DEBUG 11-19 17:43:41.298 o.a.o.c.r.ScopeApplicationAdapter:767 >>>> [Thread-138] - [MessageSender] -> 'Unable to send message to NULL scope' >>>> clientUpdated, null >>>> DEBUG 11-19 17:43:41.301 o.a.o.c.u.WebSocketHelper:145 >>>> [0.0-5443-exec-4] - Sending WebSocket message: rightUpdated >>>> c91776e8-c182-41ef-b490-49af8592ff6b >>>> DEBUG 11-19 17:43:41.304 o.a.o.c.r.ScopeApplicationAdapter:767 >>>> [Thread-139] - [MessageSender] -> 'Unable to send message to NULL scope' >>>> clientUpdated, null >>>> DEBUG 11-19 17:43:41.322 o.a.o.d.d.r.PollDao:103 [0.0-5443-exec-4] - >>>> :: hasPoll :: 2 >>>> DEBUG 11-19 17:43:41.329 o.a.o.d.d.r.PollDao:97 [0.0-5443-exec-4] - :: >>>> getArchived :: 2 >>>> DEBUG 11-19 17:43:41.646 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-2] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:41.759 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-1] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:41.879 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-9] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:42.115 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-7] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:42.320 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-3] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:42.426 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-8] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:42.559 o.a.o.c.u.WebSocketHelper:218 >>>> [.0-5443-exec-10] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:42.675 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-5] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:47.945 o.a.o.s.q.s.ReminderJob:104 [Bean#0_Worker-1] >>>> - Rss disabled by Admin >>>> DEBUG 11-19 17:43:49.979 o.a.o.c.d.f.FileProcessor:70 [0.0-5443-exec-7] >>>> - file extension: pdf >>>> DEBUG 11-19 17:43:50.234 o.a.o.c.d.f.FileProcessor:74 [0.0-5443-exec-7] >>>> - isAsIs: false >>>> DEBUG 11-19 17:43:50.234 o.a.o.c.d.f.FileProcessor:106 >>>> [0.0-5443-exec-7] - writing file to: /opt/red540/webapps/openmeetin >>>> gs/upload/files/c5d2ee3b-6bb9-4e1c-bd83-1c309068233d/c5d2ee3 >>>> b-6bb9-4e1c-bd83-1c309068233d.pdf >>>> DEBUG 11-19 17:43:50.235 o.a.o.c.d.f.FileProcessor:113 >>>> [0.0-5443-exec-7] - Office document: /opt/red540/webapps/openmeetin >>>> gs/upload/files/c5d2ee3b-6bb9-4e1c-bd83-1c309068233d/c5d2ee3 >>>> b-6bb9-4e1c-bd83-1c309068233d.pdf >>>> DEBUG 11-19 17:43:50.236 o.a.o.c.c.DocumentConverter:60 >>>> [0.0-5443-exec-7] - fullProcessing: false >>>> DEBUG 11-19 17:43:50.236 o.a.o.c.c.DocumentConverter:68 >>>> [0.0-5443-exec-7] - -- generate page images -- >>>> DEBUG 11-19 17:43:50.236 o.a.o.c.c.ImageConverter:176 [0.0-5443-exec-7] >>>> - convertDocument >>>> DEBUG 11-19 17:43:50.257 o.a.o.c.d.f.FileProcessor:136 >>>> [0.0-5443-exec-7] - fileId: 3 >>>> DEBUG 11-19 17:43:50.257 o.a.o.c.d.f.FileProcessor:92 [0.0-5443-exec-7] >>>> - Error while processing the file >>>> java.lang.NullPointerException: null >>>> at java.lang.StringBuilder.<init>(StringBuilder.java:112) >>>> at org.apache.openmeetings.core.converter.BaseConverter.getPath >>>> (BaseConverter.java:97) >>>> at org.apache.openmeetings.core.converter.BaseConverter.getPath >>>> ToConvert(BaseConverter.java:114) >>>> at org.apache.openmeetings.core.converter.ImageConverter.conver >>>> tDocument(ImageConverter.java:178) >>>> at org.apache.openmeetings.core.converter.DocumentConverter.con >>>> vertPDF(DocumentConverter.java:69) >>>> at org.apache.openmeetings.core.data.file.FileProcessor.process >>>> File(FileProcessor.java:116) >>>> at org.apache.openmeetings.core.data.file.FileProcessor.process >>>> File(FileProcessor.java:90) >>>> at org.apache.openmeetings.web.room.sidebar.UploadDialog.onSubm >>>> it(UploadDialog.java:198) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractFormDi >>>> alog$DialogFormSubmitter.onSubmit(AbstractFormDialog.java:294) >>>> at org.apache.wicket.markup.html.form.Form.delegateSubmit(Form. >>>> java:1251) >>>> at org.apache.wicket.markup.html.form.Form.process(Form.java:946) >>>> at org.apache.wicket.markup.html.form.Form.onFormSubmitted(Form >>>> .java:770) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractFormDi >>>> alog.internalOnClick(AbstractFormDialog.java:215) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractDialog >>>> $1.onClick(AbstractDialog.java:413) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.DialogBehavior >>>> .onAjax(DialogBehavior.java:188) >>>> at com.googlecode.wicket.jquery.core.ajax.JQueryAjaxBehavior.re >>>> spond(JQueryAjaxBehavior.java:173) >>>> at org.apache.wicket.ajax.AbstractDefaultAjaxBehavior.onRequest >>>> (AbstractDefaultAjaxBehavior.java:598) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.internalInvoke(ListenerRequestHandler.java:306) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.invoke(ListenerRequestHandler.java:280) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.invokeListener(ListenerRequestHandler.java:222) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.respond(ListenerRequestHandler.java:208) >>>> at org.apache.wicket.request.cycle.RequestCycle$HandlerExecutor >>>> .respond(RequestCycle.java:912) >>>> at org.apache.wicket.request.RequestHandlerExecutor.execute(Req >>>> uestHandlerExecutor.java:65) >>>> at org.apache.wicket.request.cycle.RequestCycle.execute(Request >>>> Cycle.java:283) >>>> at org.apache.wicket.request.cycle.RequestCycle.processRequest( >>>> RequestCycle.java:253) >>>> at org.apache.wicket.request.cycle.RequestCycle.processRequestA >>>> ndDetach(RequestCycle.java:221) >>>> at org.apache.wicket.protocol.ws.AbstractUpgradeFilter.processR >>>> equestCycle(AbstractUpgradeFilter.java:70) >>>> at org.apache.wicket.protocol.http.WicketFilter.processRequest( >>>> WicketFilter.java:204) >>>> at org.apache.wicket.protocol.http.WicketFilter.doFilter(Wicket >>>> Filter.java:286) >>>> at org.apache.catalina.core.ApplicationFilterChain.internalDoFi >>>> lter(ApplicationFilterChain.java:193) >>>> at org.apache.catalina.core.ApplicationFilterChain.doFilter(App >>>> licationFilterChain.java:166) >>>> at org.red5.logging.LoggerContextFilter.doFilter(LoggerContextF >>>> ilter.java:84) >>>> at org.apache.catalina.core.ApplicationFilterChain.internalDoFi >>>> lter(ApplicationFilterChain.java:193) >>>> at org.apache.catalina.core.ApplicationFilterChain.doFilter(App >>>> licationFilterChain.java:166) >>>> at org.apache.catalina.core.StandardWrapperValve.invoke(Standar >>>> dWrapperValve.java:199) >>>> at org.apache.catalina.core.StandardContextValve.invoke(Standar >>>> dContextValve.java:96) >>>> at org.apache.catalina.authenticator.AuthenticatorBase.invoke(A >>>> uthenticatorBase.java:592) >>>> at org.apache.catalina.core.StandardHostValve.invoke(StandardHo >>>> stValve.java:140) >>>> at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorRepo >>>> rtValve.java:81) >>>> at org.apache.catalina.valves.AbstractAccessLogValve.invoke(Abs >>>> tractAccessLogValve.java:651) >>>> at org.apache.catalina.core.StandardEngineValve.invoke(Standard >>>> EngineValve.java:87) >>>> at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAd >>>> apter.java:342) >>>> at org.apache.coyote.http11.Http11Processor.service(Http11Proce >>>> ssor.java:500) >>>> at org.apache.coyote.AbstractProcessorLight.process(AbstractPro >>>> cessorLight.java:66) >>>> at org.apache.coyote.AbstractProtocol$ConnectionHandler.process >>>> (AbstractProtocol.java:754) >>>> at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun >>>> (NioEndpoint.java:1376) >>>> at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketPro >>>> cessorBase.java:49) >>>> at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPool >>>> Executor.java:1149) >>>> at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoo >>>> lExecutor.java:624) >>>> at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.r >>>> un(TaskThread.java:61) >>>> at java.lang.Thread.run(Thread.java:748) >>>> DEBUG 11-19 17:43:50.257 o.a.o.c.d.f.FileProcessor:97 [0.0-5443-exec-7] >>>> - Clean up was successful ? true >>>> ERROR 11-19 17:43:50.258 o.a.w.DefaultExceptionMapper:170 >>>> [0.0-5443-exec-7] - Unexpected error occurred >>>> java.lang.IllegalArgumentException: Parameter message can't be null >>>> at org.apache.wicket.feedback.FeedbackMessage.<init>(FeedbackMe >>>> ssage.java:123) >>>> at org.apache.wicket.feedback.FeedbackMessages.error(FeedbackMe >>>> ssages.java:151) >>>> at org.apache.wicket.Component.error(Component.java:1272) >>>> at org.apache.openmeetings.web.room.sidebar.UploadDialog.onSubm >>>> it(UploadDialog.java:212) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractFormDi >>>> alog$DialogFormSubmitter.onSubmit(AbstractFormDialog.java:294) >>>> at org.apache.wicket.markup.html.form.Form.delegateSubmit(Form. >>>> java:1251) >>>> at org.apache.wicket.markup.html.form.Form.process(Form.java:946) >>>> at org.apache.wicket.markup.html.form.Form.onFormSubmitted(Form >>>> .java:770) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractFormDi >>>> alog.internalOnClick(AbstractFormDialog.java:215) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractDialog >>>> $1.onClick(AbstractDialog.java:413) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.DialogBehavior >>>> .onAjax(DialogBehavior.java:188) >>>> at com.googlecode.wicket.jquery.core.ajax.JQueryAjaxBehavior.re >>>> spond(JQueryAjaxBehavior.java:173) >>>> at org.apache.wicket.ajax.AbstractDefaultAjaxBehavior.onRequest >>>> (AbstractDefaultAjaxBehavior.java:598) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.internalInvoke(ListenerRequestHandler.java:306) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.invoke(ListenerRequestHandler.java:280) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.invokeListener(ListenerRequestHandler.java:222) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.respond(ListenerRequestHandler.java:208) >>>> at org.apache.wicket.request.cycle.RequestCycle$HandlerExecutor >>>> .respond(RequestCycle.java:912) >>>> at org.apache.wicket.request.RequestHandlerExecutor.execute(Req >>>> uestHandlerExecutor.java:65) >>>> at org.apache.wicket.request.cycle.RequestCycle.execute(Request >>>> Cycle.java:283) >>>> at org.apache.wicket.request.cycle.RequestCycle.processRequest( >>>> RequestCycle.java:253) >>>> at org.apache.wicket.request.cycle.RequestCycle.processRequestA >>>> ndDetach(RequestCycle.java:221) >>>> at org.apache.wicket.protocol.ws.AbstractUpgradeFilter.processR >>>> equestCycle(AbstractUpgradeFilter.java:70) >>>> at org.apache.wicket.protocol.http.WicketFilter.processRequest( >>>> WicketFilter.java:204) >>>> at org.apache.wicket.protocol.http.WicketFilter.doFilter(Wicket >>>> Filter.java:286) >>>> at org.apache.catalina.core.ApplicationFilterChain.internalDoFi >>>> lter(ApplicationFilterChain.java:193) >>>> at org.apache.catalina.core.ApplicationFilterChain.doFilter(App >>>> licationFilterChain.java:166) >>>> at org.red5.logging.LoggerContextFilter.doFilter(LoggerContextF >>>> ilter.java:84) >>>> at org.apache.catalina.core.ApplicationFilterChain.internalDoFi >>>> lter(ApplicationFilterChain.java:193) >>>> at org.apache.catalina.core.ApplicationFilterChain.doFilter(App >>>> licationFilterChain.java:166) >>>> at org.apache.catalina.core.StandardWrapperValve.invoke(Standar >>>> dWrapperValve.java:199) >>>> at org.apache.catalina.core.StandardContextValve.invoke(Standar >>>> dContextValve.java:96) >>>> at org.apache.catalina.authenticator.AuthenticatorBase.invoke(A >>>> uthenticatorBase.java:592) >>>> at org.apache.catalina.core.StandardHostValve.invoke(StandardHo >>>> stValve.java:140) >>>> at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorRepo >>>> rtValve.java:81) >>>> at org.apache.catalina.valves.AbstractAccessLogValve.invoke(Abs >>>> tractAccessLogValve.java:651) >>>> at org.apache.catalina.core.StandardEngineValve.invoke(Standard >>>> EngineValve.java:87) >>>> at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAd >>>> apter.java:342) >>>> at org.apache.coyote.http11.Http11Processor.service(Http11Proce >>>> ssor.java:500) >>>> at org.apache.coyote.AbstractProcessorLight.process(AbstractPro >>>> cessorLight.java:66) >>>> at org.apache.coyote.AbstractProtocol$ConnectionHandler.process >>>> (AbstractProtocol.java:754) >>>> at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun >>>> (NioEndpoint.java:1376) >>>> at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketPro >>>> cessorBase.java:49) >>>> at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPool >>>> Executor.java:1149) >>>> at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoo >>>> lExecutor.java:624) >>>> at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.r >>>> un(TaskThread.java:61) >>>> at java.lang.Thread.run(Thread.java:748) >>>> DEBUG 11-19 17:43:50.380 o.a.o.w.c.MainPanel:180 [0.0-5443-exec-3] - >>>> WebSocketBehavior::closeHandler [uid: c91776e8-c182-41ef-b490-49af8592ff6b, >>>> session: E224C8C01820943C5B76BA3E1F98F286, key: >>>> org.apache.wicket.protocol.ws.api.registry.PageIdKey@0] >>>> DEBUG 11-19 17:43:50.381 o.a.o.w.a.Application:613 [0.0-5443-exec-3] - >>>> Removing online room client: c91776e8-c182-41ef-b490-49af8592ff6b, >>>> room: 2 >>>> DEBUG 11-19 17:43:50.387 o.a.o.c.u.WebSocketHelper:145 >>>> [0.0-5443-exec-3] - Sending WebSocket message: roomExit >>>> DEBUG 11-19 17:43:50.388 o.a.o.d.d.l.ConferenceLogDao:54 >>>> [0.0-5443-exec-3] - [addConferenceLog]: org.apache.openmeetings.db.ent >>>> ity.log.ConferenceLog@150df35b >>>> DEBUG 11-19 17:43:50.390 o.a.o.c.r.ScopeApplicationAdapter:767 >>>> [Thread-142] - [MessageSender] -> 'Unable to send message to NULL scope' >>>> stopStream, java.lang.Object@7648524e >>>> DEBUG 11-19 17:43:50.399 o.a.o.w.a.Application:411 [0.0-5443-exec-3] - >>>> Removing online client: c91776e8-c182-41ef-b490-49af8592ff6b, roomId: >>>> null >>>> DEBUG 11-19 17:43:53.762 o.a.o.d.u.AuthLevelUtil:42 [0.0-5443-exec-4] - >>>> Level Admin :: [GRANTED] >>>> DEBUG 11-19 17:43:53.964 o.a.o.d.u.AuthLevelUtil:42 [0.0-5443-exec-9] - >>>> Level Admin :: [GRANTED] >>>> DEBUG 11-19 17:43:55.422 o.a.o.w.a.Application:388 [0.0-5443-exec-7] - >>>> Adding online client: ced1dfa3-fb01-4804-ae30-21aff7acb8e4, room: null >>>> DEBUG 11-19 17:43:55.424 o.a.o.w.c.MainPanel:145 [0.0-5443-exec-7] - >>>> WebSocketBehavior::onConnect [uid: ced1dfa3-fb01-4804-ae30-21aff7acb8e4, >>>> session: E224C8C01820943C5B76BA3E1F98F286, key: >>>> org.apache.wicket.protocol.ws.api.registry.PageIdKey@2] >>>> DEBUG 11-19 17:43:55.507 o.a.o.w.c.MainPanel:154 [.0-5443-exec-10] - >>>> WebSocketBehavior:: pingTimer is attached >>>> DEBUG 11-19 17:43:56.244 o.a.o.d.d.r.RoomDao:255 [0.0-5443-exec-8] - >>>> getUserRoom : 1 || conference >>>> DEBUG 11-19 17:43:56.247 o.a.o.d.d.r.RoomDao:255 [0.0-5443-exec-8] - >>>> getUserRoom : 1 || presentation >>>> DEBUG 11-19 17:43:56.257 o.a.o.d.d.r.RoomDao:191 [0.0-5443-exec-8] - >>>> getAppointedRoomsByUser : UserID - 1 >>>> >>>> On Sat, Nov 11, 2017 at 8:49 PM, Maxim Solodovnik <solomax...@gmail.com >>>> > wrote: >>>> >>>>> In case of unsuccessful upload, acceptable file should appear in the >>>>> tree with "error mark" on the right >>>>> Click error sign to check what is wrong and/or check openmeetings.log >>>>> >>>>> On Sun, Nov 12, 2017 at 7:52 AM, Tom Luo <mario...@gmail.com> wrote: >>>>> >>>>>> Hi, >>>>>> >>>>>> When I try to upload a pdf file to my files, the system says >>>>>> "internal error" and cannot complete. >>>>>> I am using OM4.0. Could any one tell me why this happens? >>>>>> >>>>>> Thanks, >>>>>> >>>>>> Tom >>>>>> >>>>>> >>>>> >>>>> >>>>> -- >>>>> WBR >>>>> Maxim aka solomax >>>>> >>>> >>>> >>> >> >> >> -- >> WBR >> Maxim aka solomax >> > > -- WBR Maxim aka solomax