Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread SteVe Cook
London School of Puppetry wrote: > I think people should be paid..it is always possible not to charge > if you can tell it would be difficult. > But you all have to eat.I wonder if charging for this kind of > support flies in the face of OSS being free as a kind of principle?Caroline > T

Re: [ubuntu-uk] Guidelines for the mailing list

2007-01-29 Thread London School of Puppetry
Can I apologise immediately for interrupting threads. I am new to mailing lists and didn't realise what I was doing. Sorry. I will look at the rules now. Caroline On 29/01/07, Matthew East <[EMAIL PROTECTED]> wrote: I'd just like to ask everyone to take a moment to have a look at the guideline

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
I think people should be paid..it is always possible not to charge if you can tell it would be difficult. But you all have to eat.I wonder if charging for this kind of support flies in the face of OSS being free as a kind of principle?Caroline On 29/01/07, Alan Pope <[EMAIL PROTECTED]> wr

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
Sounds ok £30.00 an hour- but that hour could be quite a long hour if you have to travel for another hour to get to the customer. Caroline On 29/01/07, Alan Pope <[EMAIL PROTECTED]> wrote: On Mon, 2007-01-29 at 21:15 +, London School of Puppetry wrote: > In our area, there are at least two

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
Hi Jonathan, I agree but I think the problem is wider than just us isn't itI'm concerned that non-groupy typeslike most of the ordinary world should be able to access Ubuntu and other OSS and know that there is exactly the same expert support available as there is for Windows etc. Caroline

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread paul mellors
Alan Pope wrote: > On Mon, 2007-01-29 at 21:15 +, London School of Puppetry wrote: > >> In our area, there are at least two experts who travel around the area >> giving help, installing repairing etc on the spot face to face- there >> are many computer literate elderly who benefit enormously

Re: [ubuntu-uk] Guidelines for the mailing list (and Reply-To munging)

2007-01-29 Thread Matthew East
On Mon, 2007-01-29 at 22:57 +, Toby Smithe wrote: > On Mon, 2007-01-29 at 22:51 +, Matthew East wrote: > > Erm no: he's right. Reply-to is set to the list address on list emails. > > Personally I don't mind it, myself. > > I mind it because it makes me look stupid. Heh, craftsman, tools,

Re: [ubuntu-uk] Guidelines for the mailing list (and Reply-To munging)

2007-01-29 Thread Toby Smithe
On Mon, 2007-01-29 at 22:51 +, Matthew East wrote: > Erm no: he's right. Reply-to is set to the list address on list emails. > Personally I don't mind it, myself. I mind it because it makes me look stupid. -- Help me get to Venezuela! http://tibsplace.co.uk/venezuela -- ubuntu-uk@lists.ub

Re: [ubuntu-uk] Guidelines for the mailing list (and Reply-To munging)

2007-01-29 Thread Toby Smithe
On Mon, 2007-01-29 at 22:48 +, Alan Pope wrote: > Works fine here*. Get a decent mail client ;) > > (*Evolution in Ubuntu). That's what I use. Click "Reply", trying to reply to the author, not the list. Read the link. :) -- Help me get to Venezuela! http://tibsplace.co.uk/venezuela -- ub

Re: [ubuntu-uk] Guidelines for the mailing list (and Reply-To munging)

2007-01-29 Thread Matthew East
On Mon, 2007-01-29 at 22:48 +, Alan Pope wrote: > On Mon, 2007-01-29 at 22:46 +, Toby Smithe wrote: > > On Mon, 2007-01-29 at 22:30 +, James Dalley wrote: > > > > > > > > And that was a top post. I'm going to stop spamming now. > > > > > > > I know as being fairly new to mailing list

Re: [ubuntu-uk] Guidelines for the mailing list (and Reply-To munging)

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 22:46 +, Toby Smithe wrote: > On Mon, 2007-01-29 at 22:30 +, James Dalley wrote: > > > > > > And that was a top post. I'm going to stop spamming now. > > > > > I know as being fairly new to mailing lists that there are rules > > that you should adhere to for everyon

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 22:20 +, Jonathan Roberts wrote: > Hi all, > > I haven't been following the list too closely lately but I've just a > quick look through some of the comments about this subject. I hope > this hasn't already been said but I'd suggest people join their local > LUG! I comp

Re: [ubuntu-uk] Guidelines for the mailing list (and Reply-To munging)

2007-01-29 Thread Toby Smithe
On Mon, 2007-01-29 at 22:30 +, James Dalley wrote: > > > > And that was a top post. I'm going to stop spamming now. > > > I know as being fairly new to mailing lists that there are rules > that you should adhere to for everyones sake, but most web based > email clients automatically set you

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 21:15 +, London School of Puppetry wrote: > In our area, there are at least two experts who travel around the area > giving help, installing repairing etc on the spot face to face- there > are many computer literate elderly who benefit enormously from this > service (Windo

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 20:57 +, Robin Menneer wrote: > Ok then, you have to earn a living. What about the retireds doing it > on flexitime ? Some protection would have to be provided against the > no-hopers, who might just have to be told this, whether they liked it > or not. The retireds are

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 21:19 +, London School of Puppetry wrote: > I understand exactly what you are saying. But no-one would expect > anything for nothing. If my neighbour is paying for a local Windows > chap to do an hour's work sorting her crashing computer out then > surely there has to be

Re: [ubuntu-uk] Guidelines for the mailing list

2007-01-29 Thread James Dalley
> > And that was a top post. I'm going to stop spamming now.> I know as being > > fairly new to mailing lists that there are rules that you should adhere to for everyones sake, but most web based email clients automatically set you up to write at the top. So i think it is important if you are ne

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Jonathan Roberts
Hi all, I haven't been following the list too closely lately but I've just a quick look through some of the comments about this subject. I hope this hasn't already been said but I'd suggest people join their local LUG! I've found the people in mine to be very helpful and are quite willing to come

Re: [ubuntu-uk] Guidelines for the mailing list

2007-01-29 Thread Toby Smithe
On Mon, 2007-01-29 at 22:13 +, Toby Smithe wrote: > Ah, so your beef's with everyone :) hehehe And that was a top post. I'm going to stop spamming now. -- Help me get to Venezuela! http://tibsplace.co.uk/venezuela -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubu

Re: [ubuntu-uk] Guidelines for the mailing list

2007-01-29 Thread Toby Smithe
Ah, so your beef's with everyone :) hehehe On Mon, 2007-01-29 at 21:42 +, Matthew East wrote: > I'd just like to ask everyone to take a moment to have a look at the > guidelines for Ubuntu mailing lists: > > http://www.ubuntu.com/community/lists/etiquette > > I'd like to draw people's attent

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
I have just had areply to my email- one of the links someone sent. A company in Leeds, say they are experts in Windows and Linux and cover my area- they charge £70 for the first callout hour then £40 per hour afterwards. Company is called Problem Solved. Caroline > > What I had in mind was m

Re: [ubuntu-uk] getting help

2007-01-29 Thread London School of Puppetry
Yorkshire is so big...have checked my local LUG and there is nothing nearer than York...but I'll keep an eye on the list thanks.I think that is an excellent idea. However for the local elderly- they still would expect the same kind of service that you get with Windows. Caroline On 29/01/07,

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Matthew East
On Mon, 2007-01-29 at 20:23 +, Alan Pope wrote: > On Mon, 2007-01-29 at 19:33 +, Matthew East wrote: > > What I had in mind was more something by way of freely available > > community support. > > I always find that a little tricky. > > For me (whether right or wrong) I like to choose how

[ubuntu-uk] Guidelines for the mailing list

2007-01-29 Thread Matthew East
I'd just like to ask everyone to take a moment to have a look at the guidelines for Ubuntu mailing lists: http://www.ubuntu.com/community/lists/etiquette I'd like to draw people's attention especially to the guidelines about top posting and proper quoting. Please take a look at it - it will help

Re: [ubuntu-uk] getting help

2007-01-29 Thread London School of Puppetry
Dear Leon, We tried- but I am not savvy enough- though I aim to be! The problem is sorted now -seemed to be something to do with not shutting the computer down properly..But that is not the point- I think the general public need face to face help when threatened with a black and white screen s

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
Yes Robin- Great idea? Are you one of them? Anyone in North Yorks? Caroline On 29/01/07, Robin Menneer <[EMAIL PROTECTED]> wrote: Ok then, you have to earn a living. What about the retireds doing it on flexitime ? Some protection would have to be provided against the no-hopers, who might ju

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Toby Smithe
/me could do this kind of thing for teh venezuela fund :) On Mon, 2007-01-29 at 21:19 +, London School of Puppetry wrote: > I understand exactly what you are saying. But no-one would expect > anything for nothing. If my neighbour is paying for a local Windows > chap to do an hour's work sorti

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Toby Smithe
Very aptly described. On Mon, 2007-01-29 at 20:23 +, Alan Pope wrote: > On Mon, 2007-01-29 at 19:33 +, Matthew East wrote: > > On Mon, 2007-01-29 at 17:45 +, Alan Pope wrote: > > > On Mon, 2007-01-29 at 14:54 +0100, Matthew East wrote: > > > > On Mon, January 29, 2007 1:10 am, London S

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
I understand exactly what you are saying. But no-one would expect anything for nothing. If my neighbour is paying for a local Windows chap to do an hour's work sorting her crashing computer out then surely there has to be the equivalent Ubuntu person? Her chap goes from appointment to appointment

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
In our area, there are at least two experts who travel around the area giving help, installing repairing etc on the spot face to face- there are many computer literate elderly who benefit enormously from this service (Windows only)- pay is roughly £30.00 per hour. These 'experts' come with no qua

Re: [ubuntu-uk] Pledgebank - ask for Linux support in computer stores

2007-01-29 Thread alan c
Adam Funk wrote: > On 2007-01-29, Alan Pope wrote: > [...] >> Fact is the people who would likely take up this challenge and go to >> store probably already know the answers to the questions they are >> asking. Why not flip it around and instead of asking the stores the >> third degree, *give* th

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Robin Menneer
Ok then, you have to earn a living. What about the retireds doing it on flexitime ? Some protection would have to be provided against the no-hopers, who might just have to be told this, whether they liked it or not. On 1/29/07, Alan Pope <[EMAIL PROTECTED]> wrote: On Mon, 2007-01-29 at 19:33

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 19:33 +, Matthew East wrote: > On Mon, 2007-01-29 at 17:45 +, Alan Pope wrote: > > On Mon, 2007-01-29 at 14:54 +0100, Matthew East wrote: > > > On Mon, January 29, 2007 1:10 am, London School of Puppetry wrote: > > > > is there a list somewhere of Ubuntu experts > > >

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Matthew East
On Mon, 2007-01-29 at 17:45 +, Alan Pope wrote: > On Mon, 2007-01-29 at 14:54 +0100, Matthew East wrote: > > On Mon, January 29, 2007 1:10 am, London School of Puppetry wrote: > > > is there a list somewhere of Ubuntu experts > > > > There isn't such a list for the UK. However, developing one

Re: [ubuntu-uk] Pledgebank - ask for Linux support in computer stores

2007-01-29 Thread Adam Funk
On 2007-01-29, Alan Pope wrote: > Fact is the people who would likely take up this challenge and go to > store probably already know the answers to the questions they are > asking. Why not flip it around and instead of asking the stores the > third degree, *give* them the answers! Make leaflets an

Re: [ubuntu-uk] Call for meeting agenda items

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 15:48 +, William Anderson wrote: > Alan Pope wrote: > > Hi Ratfans! > > > > We're a good week away from our next meeting and the agenda page [0] is > > somewhat blank. > > :( Looks like I won't make it; we record ep 11 of hashlugradio on the > same night :P Smooth ;)

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 14:54 +0100, Matthew East wrote: > On Mon, January 29, 2007 1:10 am, London School of Puppetry wrote: > > is there a list somewhere of Ubuntu experts > > There isn't such a list for the UK. However, developing one would be a > very worthwhile task for this team to carry out -

Re: [ubuntu-uk] getting help

2007-01-29 Thread Matt Medland
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Robin Menneer wrote: > Neil > I agree with all you say and following from your direction, I see that > from the map there are eleven LUG people in West Cornwall which need > looking at for help. Yes, I know that there is nothing to beat sitting > toge

Re: [ubuntu-uk] Remote Desktop

2007-01-29 Thread David Pashley
On Jan 29, 2007 at 15:29, James Tuthill praised the llamas by saying: > Thanks, I will a play around with that approach :) > > What I am really looking for a gui. With a screen with one text field > and button that says: > > Emails Address of helper: [EMAIL PROTECTED] > > [button which sends a

Re: [ubuntu-uk] Call for meeting agenda items

2007-01-29 Thread William Anderson
Alan Pope wrote: > Hi Ratfans! > > We're a good week away from our next meeting and the agenda page [0] is > somewhat blank. :( Looks like I won't make it; we record ep 11 of hashlugradio on the same night :P -- _ __/| William Anderson | Tim: Your cheese game is strong. \`O_o' neuro a

Re: [ubuntu-uk] Battle of the Operating Systems

2007-01-29 Thread ajb35
- Original Message - From: Alan Pope <[EMAIL PROTECTED]> Date: Thursday, January 25, 2007 12:03 pm Subject: Re: [ubuntu-uk] Battle of the Operating Systems To: British Ubuntu Talk > On Wed, Jan 24, 2007 at 05:49:56PM +, London School of > Puppetry wrote: > > Hi there, I was talking

Re: [ubuntu-uk] Remote Desktop

2007-01-29 Thread James Tuthill
David Pashley wrote: On Jan 29, 2007 at 12:46, James Tuthill praised the llamas by saying: Hi, I have installed Ubuntu on around 8 friends and family machines all round the country. Until now I have never needed to provide remote desktop help but recently I wanted to do this. Is there a

Re: [ubuntu-uk] Pledgebank - ask for Linux support in computer stores

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 14:35 +, Neil Greenwood wrote: > Hi all, > > I've just seen the following pledge, which is a rather good idea IMO. > > http://www.en-gb.pledgebank.com/linuxday > I have mixed feelings about this. They are proposing people go into computer stores and effectively hassle

Re: [ubuntu-uk] getting help

2007-01-29 Thread Robin Menneer
Neil I agree with all you say and following from your direction, I see that from the map there are eleven LUG people in West Cornwall which need looking at for help. Yes, I know that there is nothing to beat sitting together at the machine but what I am looking for is a sort of informal but real

Re: [ubuntu-uk] getting help

2007-01-29 Thread Neil Greenwood
On 29/01/07, Robin Menneer <[EMAIL PROTECTED]> wrote: > Caroline > Sorry for your troubles. Just looked up LUG for West Cornwall only to find > that there is no active group in Devon, let alone Cornwall, let alone West > Cornwall. If all these experts really want Ubuntu to take off, they must > r

[ubuntu-uk] Pledgebank - ask for Linux support in computer stores

2007-01-29 Thread Neil Greenwood
Hi all, I've just seen the following pledge, which is a rather good idea IMO. http://www.en-gb.pledgebank.com/linuxday Can't hurt, might do a lot of good. Hwyl, Neil. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.kubuntu.org/UKTeam/

Re: [ubuntu-uk] Remote Desktop

2007-01-29 Thread David Pashley
On Jan 29, 2007 at 13:49, David Pashley praised the llamas by saying: > On Jan 29, 2007 at 12:46, James Tuthill praised the llamas by saying: > > Hi, > > > > I have installed Ubuntu on around 8 friends and family machines all > > round the country. Until now I have never needed to provide remote

Re: [ubuntu-uk] Remote Desktop

2007-01-29 Thread Robin Menneer
Hi James Just the thought that there is someone like you out there who is happy to help me out of trouble if needed is absolutely wonderful. Not that I totally useless (started with a Commodore Pet and Fortran 4) but now aged 75 I just cannot keep up with progress, and I know how devestatingly on

Re: [ubuntu-uk] getting help

2007-01-29 Thread Matthew East
On Mon, January 29, 2007 1:10 am, London School of Puppetry wrote: > is there a list somewhere of Ubuntu experts There isn't such a list for the UK. However, developing one would be a very worthwhile task for this team to carry out - face to face help is a very important type of help which is muc

Re: [ubuntu-uk] Remote Desktop

2007-01-29 Thread David Pashley
On Jan 29, 2007 at 12:46, James Tuthill praised the llamas by saying: > Hi, > > I have installed Ubuntu on around 8 friends and family machines all > round the country. Until now I have never needed to provide remote > desktop help but recently I wanted to do this. > > Is there a program or a w

[ubuntu-uk] Remote Desktop

2007-01-29 Thread James Tuthill
Hi, I have installed Ubuntu on around 8 friends and family machines all round the country. Until now I have never needed to provide remote desktop help but recently I wanted to do this. Is there a program or a way for them to send their ip address and settings required for remote desktop to wo

Re: [ubuntu-uk] getting help

2007-01-29 Thread Robin Menneer
Caroline Sorry for your troubles. Just looked up LUG for West Cornwall only to find that there is no active group in Devon, let alone Cornwall, let alone West Cornwall. If all these experts really want Ubuntu to take off, they must realise that ivory towers exist in all walks of life. Location

Re: [ubuntu-uk] getting help

2007-01-29 Thread David Morley
Caroline, As the lugmaster for Wolverhampton I recommend locating a local Lug. A Linux User Group is just a bunch of people who get together and talk about linux/life/and more important to you are a wealth of knowledge. There is more than likely someone living relatively local to you who could pin

Re: [ubuntu-uk] getting help

2007-01-29 Thread Matt Medland
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Phil Bull wrote: > Hi Caroline, > > On Mon, 2007-01-29 at 00:10 +, London School of Puppetry wrote: >> Was having a chat with a neighbour the other dayshe said that she >> has a local chap who comes from a nearby town to see to her computer >>