On 29/01/07, Robin Menneer <[EMAIL PROTECTED]> wrote: > Caroline > Sorry for your troubles. Just looked up LUG for West Cornwall only to find > that there is no active group in Devon, let alone Cornwall, let alone West > Cornwall. If all these experts really want Ubuntu to take off, they must > realise that ivory towers exist in all walks of life. Location is not so > important as someone who is prepared to sit on the end of the phone for an > hour or two talking for free in words of one syllable to a thick and > desparate idiot on the other end. And happy to start with: "Have you > plugged in to the mains ?" Then and separately: "Is it switched on ?" > Perhaps some national roster so that someone's available all the time, with > fall-backs if busy. > Regards > Robin >
Regarding Devon and Cornwall, try www.dclug.org.uk. Don't know why you couldn't find them on the lug website, but I just found it in Linux Format. I think someone who's involved with the Devon and Cornwall LUG is on this list too. I think the big difference between having phone support and someone available in person is for the sort of problem Caroline (the Original Poster) was having, where a machine won't even boot. It's much easier being able to see the messages rather than having them described over the phone... as I know from trying to support my Mum's Windows PCs. Hwyl, Neil. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.kubuntu.org/UKTeam/