Re: Support data gathering tool

2009-06-11 Thread (``-_-´´) -- BUGabundo
On Thursday 11 June 2009 01:19:02 (``-_-´´) -- BUGabundo wrote: > Apport can be set to do a dry run, and not submit the logs to Launchpad, but > stored locally. > The user only needs to get them and upload them to where s/he needs them. > I'm just not sure if this logs are on /tmp or /var/crash $

Re: Support data gathering tool

2009-06-11 Thread (``-_-´´) -- BUGabundo
Olá Przemek e a todos. On Wednesday 03 June 2009 12:47:24 Przemek Kulczycki wrote: > What about the forums/answers.lp.net - will the users be able to > attach apport's reports to forums or support requests? Apport can be set to do a dry run, and not submit the logs to Launchpad, but stored local

Re: Support data gathering tool

2009-06-03 Thread Przemek Kulczycki
What about the forums/answers.lp.net - will the users be able to attach apport's reports to forums or support requests? On 6/1/09, Martin Pitt wrote: > Andrew SB [2009-05-31 20:21 -0400]: >> Maybe we should have some sort of wizard for when a user attempts to >> use apport and they don't know the

Re: Support data gathering tool

2009-06-01 Thread Martin Pitt
Andrew SB [2009-05-31 20:21 -0400]: > Maybe we should have some sort of wizard for when a user attempts to > use apport and they don't know the package. E.g. If they know the > problem is in the audio stack but not exactly where. There's still a > lot of relevant information that apport could colle

Re: Support data gathering tool

2009-05-31 Thread Mackenzie Morgan
On Sunday 31 May 2009 5:11:23 pm Przemysław Kulczycki wrote: > Ubuntu needs a data gathering tool for user support and bug reporting. > Currently when filing bug reports users have to manually run lots of > commands (dmesg, lspci, lsusb, lsmod, alsa-something...) for > troubleshooting their issue

Re: Support data gathering tool

2009-05-31 Thread Joseph Miller
2009/5/31 Andrew SB > 2009/5/31 Przemysław Kulczycki : > > Ubuntu needs a data gathering tool for user support and bug reporting. > > Currently when filing bug reports users have to manually run lots of > > commands (dmesg, lspci, lsusb, lsmod, alsa-something...) for > > troubleshooting their iss

Re: Support data gathering tool

2009-05-31 Thread Andrew SB
2009/5/31 Przemysław Kulczycki : > Ubuntu needs a data gathering tool for user support and bug reporting. > Currently when filing bug reports users have to manually run lots of > commands (dmesg, lspci, lsusb, lsmod, alsa-something...) for > troubleshooting their issues. > > Ubuntu should have a to

Re: Support data gathering tool

2009-05-31 Thread Martin Owens
On Sun, 2009-05-31 at 18:27 -0400, Joseph Miller wrote: > I like this suggestion, I think it really makes a lot of sense. Kind > of makes me wonder why there isn't one already. Przemysław Kulczycki, > I have looked at the Explorer page. I don't see any reason for Ubuntu > to not do this as a s

Re: Support data gathering tool

2009-05-31 Thread Joseph Miller
2009/5/31 Przemysław Kulczycki > Ubuntu needs a data gathering tool for user support and bug reporting. > Currently when filing bug reports users have to manually run lots of > commands (dmesg, lspci, lsusb, lsmod, alsa-something...) for > troubleshooting their issues. > > Ubuntu should have a to