*** This bug is a duplicate of bug 2058560 ***
https://bugs.launchpad.net/bugs/2058560
Hello, Andrew
Thanks for reporting this bug
On your first entry, there is a typo in the package name (upbuntu-
advantage-tools) but that is not the root cause of the problem, as
ubuntu-advantage-tools is in
*** This bug is a duplicate of bug 2058560 ***
https://bugs.launchpad.net/bugs/2058560
Hello, Daniel
Thanks for reporting this bug
Unfortunately this happened due to an outage in contracts.canonical.com.
The service is now back online and everything should be working fine.
Would you mind try
** Information type changed from Private to Public
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Title:
update-manager applet does exit successfully
To manage notifications about this bug g
Hello everyone who worked on this bug
It seems problems with the old Json parsing still happens even in
ubuntu-advantage-tools > 30.
See
https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2058133.
I would again ask you to reconsider using the --format json, and moving
to using
Hello, Rainer
Thanks for reporting this issue
- As the main problem you have is related to update manager, I am
targeting the team so they can investigate what happens on their side.
- On our side, I can see in the logs that livepatch is failing (whether
enabling, disabling, etc;) with "Error run
@ahasenack
Thanks for your review and comments.
I have updated the bug description with more detailed information on
what to change and where to perform the testing, and also with the
decision @enr0n and I took about the translations.
> I don't even recall us ever handing out instructions like th
Hello, Nobuto,
First of all, thanks for reporting this issue.
We did changes to the apt news service file - we added the apparmor
profiles and systemd security config there - and no, we didn't reload it
by default, which may be causing those warnings.
However, I could not reproduce this behavior
Due to a double brackets expression in the /usr/lib/update-
notifier/update-motd-updates-available file in the patch, the script
cannot be run by `sh` (which is the interpreter used, as noted in the #!
in the start...)
I am marking verification failed for all releases.
I will put up another uploa
** Changed in: update-notifier (Ubuntu)
Status: Fix Released => In Progress
** Changed in: update-notifier (Ubuntu Xenial)
Status: Fix Committed => In Progress
** Changed in: update-notifier (Ubuntu Bionic)
Status: Fix Committed => In Progress
** Changed in: update-notifier
** Merge proposal unlinked:
https://code.launchpad.net/~renanrodrigo/ubuntu/+source/update-notifier/+git/update-notifier/+merge/459800
** Merge proposal unlinked:
https://code.launchpad.net/~renanrodrigo/ubuntu/+source/update-notifier/+git/update-notifier/+merge/459796
** Merge proposal u
Linked new merge proposals with a different approach to the problem -
checking for a marker file instead of passing an option in a conf script
- and updated the description to match the new approach.
** Description changed:
[ Impact ]
If ESM Infra/Apps is available for a system, users will
Hello, @musashiii, thanks for reaching out.
Looking at the status file provided, I see the client is attached and
esm-infra, esm-apps and livepatch are enabled.
Could you please elaborate on what is the problem you are facing? It
would be nice to know what commands are you trying to execute, what
Julian is correct - this is not a bug, it is a feature (:
You need root privileges to run apt download / apt changelog.
** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: New => Invalid
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Hello, Seth
We have implemented (a couple releases ago, sorry I forgot to update
this here) a better Unexpected APT Error message, which includes the
details returned by apt when the exception happens - so you immediately
see (before looking at logs) a pointer to what happened.
I am closing this
Public bug reported:
[ Impact ]
This release brings both bug-fixes and new features for the Pro Client,
and we would like to make sure all of our supported customers have
access to these improvements on all releases.
The most important changes are:
See the changelog entry below for a full list
** Description changed:
[ Impact ]
This release brings both bug-fixes and new features for the Pro Client,
and we would like to make sure all of our supported customers have
access to these improvements on all releases.
The most important changes are:
-
+
+ - Some contracts now c
** Description changed:
+ [ Impact ]
+
+ If for any reason the user's system has any non-utf8 character as part
+ of the `apt list --installed` command, the Pro Client will fail to parse
+ the return output and break.
+
+ Independent of why this happens, the Pro Client should not be relying on
+
** Description changed:
+ [ Impact ]
+
+ If `apt` is masked by other helper tools, such as `nala`, as seen in the
+ original description, `apt list --installed` will return data in a
+ different format. This will cause the Pro Client to fail to parse the
+ data, and break.
+
+ The Pro Client sho
Updated the title to remove Mantic from the releases list - we are not
releasing there, because we aim for end of July as the date for v33 to
be out and Mantic should be EOL when it happens.
There is a Mantic release candidate in the staging PPA, but no upload to
mantic-proposed is expected.
** S
Hello, pici-1251, thanks for reporting.
The logs show the same error you reported in the other bug. The command
returning an error is
apt list --installed
Could you please run the command above and send us what is the output
you see in the command line?
** Information type changed from Private
Hello, bcarbone, thanks for reporting this.
I can see how this fails, it looks indeed like a bug. I will bring it to
the team, and update you about a solution.
** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: New => Triaged
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*** This bug is a duplicate of bug 2060769 ***
https://bugs.launchpad.net/bugs/2060769
Hello, linsms, thanks for reporting this bug.
This is a duplicate of LP #2060769 - we will track there.
** Information type changed from Private to Public
** This bug has been marked a duplicate of bug 206
Hello, harshitseelam, thanks for reporting this bug.
I see in the logs that the detach operation fails because livepatch returns an
error, saying it is not available in 23.10.
I also see you just upgraded to 24.04. Did you try to detach after upgrading?
Does it still fail?
I tried to reproduce
I am marking this bug incomplete until we see what is the apt output.
@pici-1251, if you could please run the `apt list --installed` command and send
us what happens.
** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: New => Incomplete
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Hello Nathan, thanks for raising this issue.
tl;dr yes docs are wrong.
The thing it should express is that this endpoint raises no *specific*
exceptions, but at any time unexpected exceptions may happen and will be
raised as UbuntuProError instances.
There is ongoing work to update this on the d
** Description changed:
[Impact]
This release sports both bug-fixes and new features and we would like to
make sure all of our supported customers have access to these
improvements. The notable ones are:
* more robust error handling when determining the cloud we're on LP: #1940131
LP
** Description changed:
[Impact]
This release sports both bug-fixes and new features and we would like to
make sure all of our supported customers have access to these
improvements. The notable ones are:
* more robust error handling when determining the cloud we're on LP: #1940131
LP
Hello, Martin, thanks for reaching out to us.
Unfortunately, the error you're seeing when trying to install Livepatch is not
caused by the Pro Client.
I will loop the snapd people in so they can help in further debugging.
** Information type changed from Private to Public
** Also affects: snapd
Hello, liuyaqiao
Thanks for reporting this issue.
I am not sure about the Pro support for Kylin, but regardless you should be
able to disable Livepatch and detach the machine. I will bring this to the team
and keep you posted.
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I'm very sorry, I tried to say two things at the same time and it ended
up horrible.
1. We do have setuptools in the build process, and it does *generate*
this code snippet, and that's why we have the dependency.
1. a. This dependency is there because the whole try-importing-and-
falling-back is
Ok, I can remove the dependency, but we still depend on setuptools (which on
its turn depends on python3-pkg-resources).
This triggers a further question, mainly for @vorlon: how will this help with
Oracular?
Please correct me if I'm wrong, but
`apt-rdepends --reverse --state-follow=Installed pyt
The only reference to pkg_resources that we have in the code is seen in
the console scripts generated by setuptools:
```
$ cat /usr/bin/pro
(...)
try:
from importlib.metadata import distribution
except ImportError:
try:
from importlib_metadata import distribution
except Impor
Yes I have wondered that, in the end livepatch got enabled so at some
point in time the system configuration was ok
uname and os-release are correct - see how lsb-release differs from those.
the immediate solution (which would hopefully make this error go away) is to
set the values in lsb-release
Glad to hear that, liuyaqiao!
I am marking this bug closed->invalid for ubuntu-advantage-tools, as the
tool behaves as expected.
Feel free to reach out in case of any doubt or any other issue.
** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: New => Invalid
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Well Thanks @vorlon for all clarifications.
After discussion in side channels, we came to the following conclusion:
- a new version, 34.1, was uploaded to Oracular and Oracular only, removing the
dependency line.
I have tested the package without the explicit dependency and everything should
wor
@racb I have set this back to In Progress, as we still want to fix it
"properly" for PP and ship the correct solution to Oracular too.
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Title:
ub
** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: New => Fix Released
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Title:
[SRU] py3clean fails when using alternate character set
Hello Pierre, thanks for reaching out.
Unfortunately this is a known bug, and it's been there for some months now.
There is nothing we (package maintainers) can do about this - this is a backend
error, and the responsible team is aware and working on it. Progress is being
tracked in:
https://gi
** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: Triaged => Fix Committed
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Title:
apt_news.py download forced unsandboxed
To manage
The reason pointed in bug 1990572 for avoiding the MIR still apply:
- pcs Depends on ruby-json, but also on ruby
- ruby-defaults is 3.3 on devel
- libruby3.3 Provides ruby-json (just like 3.1 and 3.2 really)
I would say the sensible decision here is to patch pcs, removing ruby-json from
the Depen
** Changed in: ruby-base64 (Ubuntu)
Assignee: (unassigned) => Renan Rodrigo (renanrodrigo)
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Title:
[MIR] ruby-base64
To man
- ruby-rack-protection, the binary, is built from the ruby-sinatra source
- it's present and installable on plucky
- it has the dependency on ruby-base64, both for the release version and the
proposed version, and now that shows up in both mismatch reports
So I think all is good and this MIR make
** Changed in: pcs (Ubuntu)
Status: New => In Progress
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Title:
[MIR] ruby-json
To manage notifications about this bug go to:
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Hello, gazoil, thanks for reaching out
Unfortunately we had some instability in the backend servers at this
time. It was resolved, and now everything should be working.
Could you please try to attach again?
If you are attached, running
sudo pro disable livepatch
sudo pro enable livepatch
may be
** Changed in: ruby-json (Ubuntu)
Status: Incomplete => Won't Fix
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Title:
[MIR] ruby-json
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h
Good to know it works, sorry for the inconvenience
As this is not a bug in the client per se, I am marking it invalid
Please feel free to reach out in case of any problems
** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: New => Invalid
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** Changed in: ruby-did-you-mean (Ubuntu)
Assignee: (unassigned) => Renan Rodrigo (renanrodrigo)
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Title:
[MIR] ruby-did-you-mean
To man
** Tags added: server-triage-discuss
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Title:
error floating point exception
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Hello, wmfinck, thanks for reaching out.
I have looked at the Focal (20.04) crash report you sent, and indeed it does
appear to be the same bug as reported before for Bionic (18.04).
There is still time to get stable release updates (SRUs) for Focal, and
this does look to be a valid bug worth fix
** Changed in: pcs (Ubuntu)
Assignee: Athos Ribeiro (athos-ribeiro) => Renan Rodrigo (renanrodrigo)
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Title:
Merge pcs (again) for plu
pkg-php-tools is very unlikely to be changed for 25.04, due to the
freezes. A decision on changing it or not can be made next cycle, for
24.10.
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Ti
Public bug reported:
Hello there,
I would like to ask for the removal of pcs 0.11.9-1ubuntu1 from -proposed, for
the following reasons:
- this version depends on ruby-rack version 3 to work, and ruby-rack is
still 2.2.7 in the archive. ruby-rack 3.1.9 is in -proposed but will
most likely be merg
: Renan Rodrigo (renanrodrigo)
Status: In Progress
** Changed in: pcs (Ubuntu)
Assignee: (unassigned) => Renan Rodrigo (renanrodrigo)
** Changed in: pcs (Ubuntu)
Status: New => In Progress
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This is actually not needed.
- The versions in plucky are working as expected, ad may only break if a new
version of ruby gets SRUed, which is not probable for the interim release
- In qq the current proposed package will be superseded by the version in
debian anyway.
Closing.
** Changed in: pc
** Bug watch added: Debian Bug tracker #1100740
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1100740
** Also affects: shtool (Debian) via
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1100740
Importance: Unknown
Status: Unknown
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@sjinks I added pkg-php-tools to this bug, as it's the same kind of
problem.
Maybe lower priority as it is a Recommends of php8.3-dev instead of a
Depends, but it's represented here.
** Also affects: pkg-php-tools (Ubuntu)
Importance: Undecided
Status: New
** Summary changed:
- `shtoo
nce: Undecided
Assignee: Renan Rodrigo (renanrodrigo)
Status: In Progress
** Also affects: shtool (Ubuntu Focal)
Importance: Undecided
Status: New
** Also affects: shtool (Ubuntu Oracular)
Importance: Undecided
Status: New
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Added all series back to Focal, because shtool lacks the multi-arch hint
in all of them
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Title:
`shtool` package should probably have 'Muti-Arch:
Hello there @spa112358
Did you open the upstream bug on Github?
I'd say that's the best way to go. I don't think we should add delta to the
package for an error message change, that looks like something we would expect
to change upstream first, and then bring in.
** Tags removed: server-triage-d
Hello, Manuel
As the Citrix agent is not publicly available, my question would be:
Have you reached out to Citrix somehow, to make sure this agent should work
with Ubuntu 24.04?
** Tags removed: server-triage-discuss
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Hello there, thanks for reporting.
I have rerun the test and go the same failure, so it does not look like a flaky
infrastructure problem.
Unfortunately I have neither risc-V hardware to try and reproduce this locally
nor deeper knowledge about containerd to know it without seeing it locally (:
I
This will actually not be needed.
The versions in plucky work as intended, and the patch does not need to be in
plucky, as it's unlikely that the ruby version there will change.
This version will be superseded in qq anyway.
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The merge was done, but didn't migrate because ruby-rack version 3 ended up not
migrating either.
There is a new version available in Debian and it will be merged for qq.
I am marking this wontfix as this version will not land on plucky and
there won't be new pcs merges for plucky. Feel free to c
** Changed in: pcs (Ubuntu)
Status: In Progress => Triaged
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Title:
pcs needs to depend on ruby-json
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As the risc-V infrastructure can be flaky sometimes, I have retriggered
this test, and now it passed. Marking this invalid, although stating
that the infra needs to improve.
** Changed in: edk2 (Ubuntu)
Status: New => Invalid
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** Tags added: block-proposed
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Title:
[SRU] ubuntu-advantage-tools (34 -> 35) Xenial, Bionic, Focal, Jammy,
Noble, Oracular
To manage notifica
Added a block-proposed tag as we want this to be a 0-day SRU to plucky.
Once qq is open for development we can follow up with this release.
** Tags added: block-proposed
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Public bug reported:
[Impact]
Version 35 of the Pro Client brings integration with LXD, making auto-
attach possible on containers/VMs when the host is attached to Pro.
However, LXD expects the `/var/lib/ubuntu-pro` directory to be present
to start watching for changes there. The client only cre
** Description changed:
[Impact]
Version 35 of the Pro Client brings integration with LXD, making auto-
attach possible on containers/VMs when the host is attached to Pro.
However, LXD expects the `/var/lib/ubuntu-pro` directory to be present
to start watching for changes there. Th
** Also affects: open-iscsi (Ubuntu Plucky)
Importance: Medium
Assignee: Renan Rodrigo (renanrodrigo)
Status: Triaged
** Also affects: open-iscsi (Ubuntu Noble)
Importance: Undecided
Status: New
** Also affects: open-iscsi (Ubuntu Jammy)
Importance: Undecided
** Description changed:
[Impact]
Version 35 of the Pro Client brings integration with LXD, making auto-
attach possible on containers/VMs when the host is attached to Pro.
However, LXD expects the `/var/lib/ubuntu-pro` directory to be present
to start watching for changes there. Th
Public bug reported:
This will be needed for qq.I am preemptively opening the bug to speed up
process when the package lands in universe.
[Availability]
The package ruby-rack-session is proposed to land in Ubuntu universe - it was
introduced in plucky, but did not migrate as it build-depends on
Confirmed that the issue is resolved and the package is now installable.
Thank you very much for the attention and the celerity to fix the issue!
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** Tags removed: server-triage-discuss
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Title:
IPv6-only (single stack) instances configuring network over dhcp in
initramfs will take a long t
** Tags added: server-triage-discuss
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Title:
IPv6-only (single stack) instances configuring network over dhcp in
initramfs will take a long tim
Hello, @aisonthemission
as @sudhackar mentioned, it's not clear what exactly is the issue here.
For some reason, the apport report is missing /var/lib/ubuntu-
advantage.log. We would need you to run `sudo pro collect-logs` and
attach the result here to check for more information.
The logs provid
Hello, @alexis-m2osw, thanks for reporting this issue.
> The failure is the 192.168.203.1. The corresponding interface is not
up yet so the bind() fails (at least I would imagine that's the point of
failure--I did not confirm that).
Could you please attach relevant logs, so we could be assertive
I have executed the test plan for all releases.
- Older releases don't show any warning regardless of version
- Newer releases don't show the warning anymore when v35 is installed
** Tags removed: verification-needed verification-needed-bionic
verification-needed-focal verification-needed-jammy v
** Tags added: verification-needed-plucky
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Title:
LXD auto-attach does not work without a daemon-reload
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Veriication for this bug was performed as part of the
https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-
tools/+bug/2083973 verification. This is at first a build issue, so the
first evidence is the package being built for all releases with the
change. The integration with the APT Hook is
We have run the full ubuntu-advantage-tools integration test suite
against version 35, while it was in -proposed. The results are attached.
Some of the tests failed, and the explanation for those is detailed
below.
You can verify the correct version was used by checking the output of
the first tes
Thanks @graefrath for verifying this!
The automated tests used to verify
https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2083973
show that this also works for all other releases.
** Tags removed: verification-needed verification-needed-noble
verification-needed-oracular ve
This bug was verified on all releases as part of the verification of
https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-
tools/+bug/2083973.
Additionally, I have manually verified that the dependency is not
present on Oracular by running `apt show ubuntu-pro-client` as described
in the tes
This bug was verified as part of the verification of
https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-
tools/+bug/2083973 for all releases.
** Tags removed: verification-needed verification-needed-bionic
verification-needed-focal verification-needed-jammy verification-needed-noble
veri
Hello, @cocomac, thanks for reporting this!
I could verify this is a valid bug.
This is a seed mismatch - `lsof` is not part of ubuntu-minimal, and
`ubuntu-advantage-tools` is there.
`ubuntu-advantage-tools` needs either to depend on `lsof` or
remove/change the subprocess call.
** Changed in: u
Hello, @liuxueping, thanks for reporting this bug.
I tried to reproduce this using Ubuntu 24.04 (Noble Numbat) in an LXD
container, in an LXD VM, and in a Multipass VM - but I could not.
Do you happen to know exact steps to reproduce it from a fresh
installation?
** Changed in: ubuntu-advantage-
Hello, @sasha-mint, thanks for reporting this bug.
This happens because Ubuntu Pro is not fully supported in Linux Mint -
so unfortunately it's very unlikely to be fixed.
You mentioned there is other computer attached - is that a regular
Ubuntu system, or is it any variant?
We can provide you a
** Information type changed from Private to Public
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Title:
unable to attach
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Test log:
https://autopkgtest.ubuntu.com/results/autopkgtest-questing/questing/riscv64/q/qemu/20250313_170132_9257b@/log.gz
** Changed in: qemu (Ubuntu)
Status: New => Triaged
** Tags added: server-todo
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@ben-trewern no worries, no need to apologize.
As you can't reproduce this anymore, I will mark this bug as invalid - as we
don't need to track it.
However, feel free to reopen it, or to report a new bug is something else ends
up not working for you.
** Changed in: nginx (Ubuntu)
Status:
** Changed in: qemu (Ubuntu)
Status: New => Triaged
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Title:
Make hotplug of virtio-mem devices work with CCW and PCI on s390x
To manage n
> This bug creates a significant problem for Canonical's paying
customers who need FIPS.
That's an important claim. I have subscribed canonical-security-
certification, so the team can weigh in. @certs how do you see this
issue? Do you see this as a feasible backport?
> If someone is required to
I have confirmed this bug on 24.04.
As this is about netplan's behavior, I think it should be an upstream bug
rather than a packaging bug - so I am adding the project here as a target.
** Also affects: netplan
Importance: Undecided
Status: New
** Changed in: netplan.io (Ubuntu)
Hello, @csdecc
Looking at the code and at docs, I believe you need to set
IGNORE_SMTP_LINE_LENGTH_LIMIT to be able to send messages with a higher
line length.
The configuration you mentioned (set to 1G) are defined for remote smtp,
and are only put in place if the flag is set - so there is no imp
** Changed in: ubuntu-advantage-tools (Ubuntu Oracular)
Status: Fix Committed => Fix Released
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Title:
version 34.1.2 FTBFS on plucky
To m
*** This bug is a duplicate of bug 1986959 ***
https://bugs.launchpad.net/bugs/1986959
Hello, @hansvanleeuwen, thanks for reaching out!
This looks like a bug that has already been reported in the past, so I am
marking it a duplicate. Please comment in the linked bug if you have more
informat
*** This bug is a duplicate of bug 1986959 ***
https://bugs.launchpad.net/bugs/1986959
Hey hello @rellick - thanks for reaching out and reporting this.
I see you commented in the original bug where we are discussing this issue.
Seems to be the same as described there, but with a different ver
Hello @rellick, thanks for joining the discussion in this bug.
I gave it a try today an was not able to reproduce it upgrading from
24.10 to 25.04.
To move further we would need a reproducer: from a fresh Ubuntu install,
which exact steps one needs to make it break
Until then this stays as incom
@samopedia hello there,
Maybe this comment was meant for another bug?
If not, could you please clarify how this relates?
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https://bugs.launchpad.net/bugs/2098515
Title:
IPv6-only (singl
** Tags added: server-triage-discuss
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https://bugs.launchpad.net/bugs/2106791
Title:
Emerald Rapids cannot be used as Sapphire Rapids on Ubuntu due to TSX
features
To manage notifica
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