Re: [Bug 636887] Re: Backend /usr/lib/cups/backend/hp does not exist!

2010-09-21 Thread Andrew Laughton
Thank you. I had not noticed the scanner not working, I do use it, but not so often. It would be a nice touch if cups automagically offered the option to install hplip when it was searching for drivers. I used the cups web page (http://localhost:631/printers/) to configure the printer and it gave m

[Bug 636887] Re: Backend /usr/lib/cups/backend/hp does not exist!

2010-09-21 Thread Till Kamppeter
Andrew, the re-installation of your print queue with the "hp" backend absent has simply selected a generic backend from the CUPS package ("socket").This is no problem if you access your printer only for printing and not for scanning (if it is a multi-function device), ink level check, or head clean

Re: [Bug 636887] Re: Backend /usr/lib/cups/backend/hp does not exist!

2010-09-21 Thread Andrew Laughton
and...@shuttle:~$ lpstat -v device for HP_Officejet_Pro_8500_A909g: socket://192.168.0.2:9100 device for PDF: cups-pdf:/ and...@shuttle:~$ On 21 September 2010 14:32, Till Kamppeter <636...@bugs.launchpad.net> wrote: > Andrew Laughton, thanks for the answer. Can you now post the output of > the c

[Bug 636887] Re: Backend /usr/lib/cups/backend/hp does not exist!

2010-09-20 Thread Till Kamppeter
Andrew Laughton, thanks for the answer. Can you now post the output of the command lpstat -v -- Backend /usr/lib/cups/backend/hp does not exist! https://bugs.launchpad.net/bugs/636887 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. --

Re: [Bug 636887] Re: Backend /usr/lib/cups/backend/hp does not exist!

2010-09-20 Thread Andrew Laughton
Sequence of events; Printer was working. Installed update. Printer not longer worked. hplip-cups was not installed, installed it. Might be red herring. Printer still did not work. Installed the printer again and it now works OK. Please note that this is not a USB printer, it is a network printer.

[Bug 636887] Re: Backend /usr/lib/cups/backend/hp does not exist!

2010-09-20 Thread Till Kamppeter
Colin, CUPS does not require HPLIP to work. If hplip is installed, new print queues are even automatically created with the "usb" backend of CUPS. The problem here is that the user created a print queue to which the HPLIP backend got assigned. Then he did an update and this uninstalled hplip, leavi

Re: [Bug 636887] Re: Backend /usr/lib/cups/backend/hp does not exist!

2010-09-13 Thread Andrew Laughton
Hi people. Hope this helps; and...@shuttle:~$ dpkg -l | grep hplip rc hplip3.10.2-2ubuntu2 HP Linux Printing and Imaging System (HPLIP) ii hplip-cups 3.10.2-2ubuntu2 HP Linux Printing and Imaging - CUP

[Bug 636887] Re: Backend /usr/lib/cups/backend/hp does not exist!

2010-09-13 Thread Colin Watson
Incidentally, if cups requires hplip to work properly, why doesn't it depend on it? Or is it more complicated than that? (The subtext here is that packages should manage their own dependencies, rather than relying on ubuntu-desktop to do it for them.) -- Backend /usr/lib/cups/backend/hp does no

[Bug 636887] Re: Backend /usr/lib/cups/backend/hp does not exist!

2010-09-13 Thread Colin Watson
It's usually wrong to add packages to ubuntu-desktop just to work around this kind of thing; that would make printing support mandatory for everyone, which isn't accurate. We'd need to see upgrade logs to determine scientifically what went on, rather than speculating. There may still be useful th

[Bug 636887] Re: Backend /usr/lib/cups/backend/hp does not exist!

2010-09-13 Thread Till Kamppeter
Perhaps hplip (/usr/lib/cups/backend/hp is in the hplip package) got uninstalled during the update. Added an ubuntu-meta task, as in ubuntu- desktop hplip is only recommended. Perhaps it should be promoted to Depends:. ** Also affects: ubuntu-meta (Ubuntu) Importance: Undecided Status:

[Bug 636887] Re: Backend /usr/lib/cups/backend/hp does not exist!

2010-09-13 Thread Till Kamppeter
** Package changed: cupsys (Ubuntu) => hplip (Ubuntu) ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- Backend /usr/lib/cups/backend/hp does not exist! https://bugs.launchpad.net/bugs/636887 You received this bug notification because you are a member of Ubuntu Bugs, which is sub

[Bug 636887] Re: Backend /usr/lib/cups/backend/hp does not exist!

2010-09-13 Thread Till Kamppeter
can you run the command dpkg -l | grep hplip in a terminal window? Is a package named "hplip" installed? -- Backend /usr/lib/cups/backend/hp does not exist! https://bugs.launchpad.net/bugs/636887 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to