Thank you.
I had not noticed the scanner not working, I do use it, but not so often.
It would be a nice touch if cups automagically offered the option to
install hplip when it was searching for drivers.
I used the cups web page (http://localhost:631/printers/) to configure
the printer and it gave me the option to install 3 different
"Discovered Network Printers:", two of which look identical and a
third option was similar.
It does have "HP Printer (HPLIP)" as an option for local printers, but
to me a local printer is a USB printer.
Also "HPLIP" does not automatically convey to all users, especially
new users, that this option is needed if you want to use the scanner.
Partly my fault I guess as I did not even try to use or even look for
the Gnome or KDE system tools, which I tried just now and the Gnome
one works well.
Even so, the cups web interface could do with a bit of polish, even
just more information.

The Cups web interface includes a "Bugs - Features" tab, I will raise
this issue there as Bug 636887 appears to of been dealt with.

Thank you very much for your time and effort.

Regards Andrew.




On 21 September 2010 16:55, Till Kamppeter <636...@bugs.launchpad.net> wrote:
> Andrew, the re-installation of your print queue with the "hp" backend
> absent has simply selected a generic backend from the CUPS package
> ("socket").This is no problem if you access your printer only for
> printing and not for scanning (if it is a multi-function device), ink
> level check, or head cleaning. If you want to use these extra functions
> you have to re-create your print queue again, so that it uses the "hp"
> backend.
>
> --
> Backend /usr/lib/cups/backend/hp does not exist!
> https://bugs.launchpad.net/bugs/636887
> You received this bug notification because you are a direct subscriber
> of the bug.
>

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Backend /usr/lib/cups/backend/hp does not exist!
https://bugs.launchpad.net/bugs/636887
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