[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-12-16 Thread Launchpad Bug Tracker
[Expired for clamav (Ubuntu) because there has been no activity for 60 days.] ** Changed in: clamav (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2077264

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-10-17 Thread Douglas Moura
Hi Miriam, I checked the crash files and all of them have the 1.0.5 version, I don't see any crash after the update to 1.0.7, looks like it's solved. In case I have the issue again with the new version I'll update the bug. Thank you for your support! -- You received this bug notification becau

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-10-15 Thread Miriam España Acebal
Hi Douglas, thanks a lot for checking. Then, it seems that other specific situation trigger the segfault... Checking the clamav.log.1, I see your clamav suite was updated to 1.0.7: Mon Oct 14 08:56:45 2024 -> clamd daemon 1.0.7 (OS: Linux, ARCH: x86_64, CPU: x86_64) which is good because that's

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-10-14 Thread Douglas Moura
** Attachment added: "clamav.log.1" https://bugs.launchpad.net/ubuntu/+source/clamav/+bug/2077264/+attachment/5828057/+files/clamav.log.1 ** Changed in: clamav (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is su

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-10-14 Thread Douglas Moura
Hi Miriam, I wasn't able to reproduce but it happened again more than once. The /home/doug/git/ElectionAnalysisSystem/projects/Eas.KafkaLogging/splunk-kafka-connect-v1.1.0.jar file was scanned with no problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-10-14 Thread Douglas Moura
Added clamav.log.1, the other files are empty. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2077264 Title: Stuck at splash screen while shutting down due to clamd/clamav To manage notifications ab

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-10-11 Thread Miriam España Acebal
** Changed in: clamav (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2077264 Title: Stuck at splash screen while shutting down due to clamd/clamav To manage

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-10-11 Thread Miriam España Acebal
Hi Douglas, When loading the core dump, it seems that it happened when scanning the following file: /home/doug/git/ElectionAnalysisSystem/projects/Eas.KafkaLogging/splunk- kafka-connect-v1.1.0.jar Could you please run clamscan only on this file to see if the segfault happens again and copy any o

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-10-11 Thread Miriam España Acebal
Hi Douglas, Great, thanks a lot... we're taking a look at it. Could you provide the clamav logs (/var/log/clamav/clamav.log and /var/log/clamav/freshclam.log) in addition? Also, did you have the chance to reproduce the situation which leads to this segfault, or even it happened again to you? Th

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-09-23 Thread Douglas Moura
Hi Mirian, Here it is: wget https://bucket-bug-2077264.s3.us- east-2.amazonaws.com/_usr_bin_clamscan.1000.crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2077264 Title: Stuck at splash screen w

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-09-23 Thread Miriam España Acebal
Hello Douglas, Thanks a lot for coming back. For security reasons, to unpack your crash report, we need a downloadable link which can be used from the command line. Using the link you provided, we cannot download the crash report: ~# curl -L https://1drv.ms/u/c/4699b24013a10df3/ESRo-uXeNzxKq6N_

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-09-16 Thread Douglas Moura
You mean this? doug@bolado:/var/crash$ apport-unpack _usr_bin_clamscan.1000.crash clamscan doug@bolado:/var/crash$ cd clamscan/ doug@bolado:/var/crash/clamscan$ ll total 1707452 drwxrwsr-x 2 doug whoopsie 4096 Aug 26 09:29 ./ drwxrwsrwt 3 root whoopsie 4096 Sep 14 20:55 ../ -rw-rw-r--

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-09-12 Thread Lucas Kanashiro
We should be able to pass a crash file to gdb, are you able to run the command that Mitchell mentioned in comment #5 with success? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2077264 Title: Stuck

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-08-26 Thread Douglas Moura
I think you need to unpack first: doug@bolado:/var/crash$ apport-unpack _usr_bin_clamscan.1000.crash clamscan doug@bolado:/var/crash$ cd clamscan doug@bolado:/var/crash/clamscan$ ll total 1707452 drwxrwsr-x 2 doug whoopsie 4096 Aug 26 09:29 ./ drwxrwsrwt 3 root whoopsie 4096 Aug 26 09:

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-08-26 Thread Douglas Moura
Hey Mitchel, the file was generated automatically, that's the file I have under the /var/crash folder, it's the same file as the link. doug@bolado:/var/crash$ ll total 675676 drwxrwsrwt 2 root whoopsie 4096 Aug 26 09:04 ./ drwxr-xr-x 14 root root 4096 Jul 17 08:55 ../ -rw-r-

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-08-23 Thread Mitchell Dzurick
Thanks Douglas, I'm not sure if the download link did something weird, but when I tried to download your link, it wasn't a proper core dump. # file _usr_bin_clamscan.1000.crash _usr_bin_clamscan.1000.crash: ASCII text, with very long lines (43521) Which means I can't run it through a debugger. Co

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-08-22 Thread Douglas Moura
The problem happened again but I was not able to attach the file because it's too big, added a link to it. See if that helps! ** Attachment added: "https://1drv.ms/u/c/4699b24013a10df3/ESRo-uXeNzxKq6N_Qo5AHLMBCW0zL_aBKaLO6dTphslv5w?e=f5pOQ4"; https://1drv.ms/u/c/4699b24013a10df3/ESRo-uXeNzxKq

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-08-19 Thread Douglas Moura
Hi Sergio, Thanks for checking-in. I was not able to reproduce the problem and there is no coredump available under /var/crash. I have not changed any configured in my system so if the problem happens again I will add more information to this bug. -- You received this bug notification because yo

[Bug 2077264] Re: Stuck at splash screen while shutting down due to clamd/clamav

2024-08-19 Thread Sergio Durigan Junior
Thank you for taking the time to file a bug report. I see that libclamav generated a segmentation fault, which is indeed a bug. Are you able to reproduce the problem? We will need at least a stack trace in order to start investigating this issue. Can you check if there is a coredump available u