Hello Douglas,

Thanks a lot for coming back.

For security reasons, to unpack your crash report, we need a
downloadable link which can be used from the command line. Using the
link you provided, we cannot download the crash report:

~# curl -L 
https://1drv.ms/u/c/4699b24013a10df3/ESRo-uXeNzxKq6N_Qo5AHLMBCW0zL_aBKaLO6dTphslv5w?e=f5pOQ4
<!DOCTYPE html PUBLIC '-//W3C//DTD XHTML 1.0 Transitional//EN' 
'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd'><html 
xmlns='http://www.w3.org/1999/xhtml'><head><meta content='text/html; 
charset=utf-8' http-equiv='content-type'/><style type='text/css'>body { 
font-family:Arial; margin-left:40px; }img  { border:0 none; }#content { 
margin-left: auto; margin-right: auto }#message h2 { font-size: 20px; 
font-weight: normal; color: #000000; margin: 34px 0px 0px 0px }#message p  { 
font-size: 13px; color: #000000; margin: 7px 0px 0px 0px }#errorref { 
font-size: 11px; color: #737373; margin-top: 41px 
}</style><title>Microsoft</title></head><body><div id='content'><div 
id='message'><h2>The request is blocked.</h2></div><div id='errorref'><span>Ref 
A: 19243EEBD9F94C048DFB594EF8B3EACF Ref B: LON21EDGE2718 Ref C: 
2024-09-23T08:42:56Z</span></div></div></body></html>

~# wget 
https://1drv.ms/u/c/4699b24013a10df3/ESRo-uXeNzxKq6N_Qo5AHLMBCW0zL_aBKaLO6dTphslv5w?e=f5pOQ4
--2024-09-23 08:43:59--  
https://1drv.ms/u/c/4699b24013a10df3/ESRo-uXeNzxKq6N_Qo5AHLMBCW0zL_aBKaLO6dTphslv5w?e=f5pOQ4
Resolving 1drv.ms (1drv.ms)... 13.107.42.12
Connecting to 1drv.ms (1drv.ms)|13.107.42.12|:443... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: 
https://onedrive.live.com/redir?cid=4699b24013a10df3&resid=4699B24013A10DF3!se5fa682437de4a3caba37f428e401cb3&e=f5pOQ4&migratedtospo=true&redeem=aHR0cHM6Ly8xZHJ2Lm1zL3UvYy80Njk5YjI0MDEzYTEwZGYzL0VTUm8tdVhlTnp4S3E2Tl9RbzVBSExNQkNXMHpMX2FCS2FMTzZkVHBoc2x2NXc_ZT1mNXBPUTQ
 [following]
--2024-09-23 08:43:59--  
https://onedrive.live.com/redir?cid=4699b24013a10df3&resid=4699B24013A10DF3!se5fa682437de4a3caba37f428e401cb3&e=f5pOQ4&migratedtospo=true&redeem=aHR0cHM6Ly8xZHJ2Lm1zL3UvYy80Njk5YjI0MDEzYTEwZGYzL0VTUm8tdVhlTnp4S3E2Tl9RbzVBSExNQkNXMHpMX2FCS2FMTzZkVHBoc2x2NXc_ZT1mNXBPUTQ
Resolving onedrive.live.com (onedrive.live.com)... 13.107.137.11, 13.107.139.11
Connecting to onedrive.live.com (onedrive.live.com)|13.107.137.11|:443... 
connected.
HTTP request sent, awaiting response... 403 Forbidden
2024-09-23 08:44:01 ERROR 403: Forbidden.


Could you be so kind as to generate the link again and check before sharing if 
you can download it yourself using curl/wget as in the examples above?

I am marking this as “Incomplete” in the meantime. Please set it to
“New” when you provide the actionable link. Thank you very much.

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2077264

Title:
  Stuck at splash screen while shutting down due to clamd/clamav

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/clamav/+bug/2077264/+subscriptions


-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to