Hello Douglas, Thanks a lot for coming back.
For security reasons, to unpack your crash report, we need a downloadable link which can be used from the command line. Using the link you provided, we cannot download the crash report: ~# curl -L https://1drv.ms/u/c/4699b24013a10df3/ESRo-uXeNzxKq6N_Qo5AHLMBCW0zL_aBKaLO6dTphslv5w?e=f5pOQ4 <!DOCTYPE html PUBLIC '-//W3C//DTD XHTML 1.0 Transitional//EN' 'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd'><html xmlns='http://www.w3.org/1999/xhtml'><head><meta content='text/html; charset=utf-8' http-equiv='content-type'/><style type='text/css'>body { font-family:Arial; margin-left:40px; }img { border:0 none; }#content { margin-left: auto; margin-right: auto }#message h2 { font-size: 20px; font-weight: normal; color: #000000; margin: 34px 0px 0px 0px }#message p { font-size: 13px; color: #000000; margin: 7px 0px 0px 0px }#errorref { font-size: 11px; color: #737373; margin-top: 41px }</style><title>Microsoft</title></head><body><div id='content'><div id='message'><h2>The request is blocked.</h2></div><div id='errorref'><span>Ref A: 19243EEBD9F94C048DFB594EF8B3EACF Ref B: LON21EDGE2718 Ref C: 2024-09-23T08:42:56Z</span></div></div></body></html> ~# wget https://1drv.ms/u/c/4699b24013a10df3/ESRo-uXeNzxKq6N_Qo5AHLMBCW0zL_aBKaLO6dTphslv5w?e=f5pOQ4 --2024-09-23 08:43:59-- https://1drv.ms/u/c/4699b24013a10df3/ESRo-uXeNzxKq6N_Qo5AHLMBCW0zL_aBKaLO6dTphslv5w?e=f5pOQ4 Resolving 1drv.ms (1drv.ms)... 13.107.42.12 Connecting to 1drv.ms (1drv.ms)|13.107.42.12|:443... connected. HTTP request sent, awaiting response... 301 Moved Permanently Location: https://onedrive.live.com/redir?cid=4699b24013a10df3&resid=4699B24013A10DF3!se5fa682437de4a3caba37f428e401cb3&e=f5pOQ4&migratedtospo=true&redeem=aHR0cHM6Ly8xZHJ2Lm1zL3UvYy80Njk5YjI0MDEzYTEwZGYzL0VTUm8tdVhlTnp4S3E2Tl9RbzVBSExNQkNXMHpMX2FCS2FMTzZkVHBoc2x2NXc_ZT1mNXBPUTQ [following] --2024-09-23 08:43:59-- https://onedrive.live.com/redir?cid=4699b24013a10df3&resid=4699B24013A10DF3!se5fa682437de4a3caba37f428e401cb3&e=f5pOQ4&migratedtospo=true&redeem=aHR0cHM6Ly8xZHJ2Lm1zL3UvYy80Njk5YjI0MDEzYTEwZGYzL0VTUm8tdVhlTnp4S3E2Tl9RbzVBSExNQkNXMHpMX2FCS2FMTzZkVHBoc2x2NXc_ZT1mNXBPUTQ Resolving onedrive.live.com (onedrive.live.com)... 13.107.137.11, 13.107.139.11 Connecting to onedrive.live.com (onedrive.live.com)|13.107.137.11|:443... connected. HTTP request sent, awaiting response... 403 Forbidden 2024-09-23 08:44:01 ERROR 403: Forbidden. Could you be so kind as to generate the link again and check before sharing if you can download it yourself using curl/wget as in the examples above? I am marking this as “Incomplete” in the meantime. Please set it to “New” when you provide the actionable link. Thank you very much. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2077264 Title: Stuck at splash screen while shutting down due to clamd/clamav To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/clamav/+bug/2077264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
