** Changed in: xorg (Ubuntu)
Status: New => Confirmed
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Title:
Wrongly boots into low graphics mode
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Hi Dave, I'm using the new kernel (4.13.0-39-generic) and I still get
the error (though my laptop did start up once without the error).
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Title:
W
This might be the same bug as #1764445
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Title:
Wrongly boots into low graphics mode
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This might be the same bug as #1764087
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Title:
the system is running in low-graphics mode
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This sounds like the error that I'm getting. I did a system update on
19th April. Ubuntu 16.04. Lenovo T61. Is display info (see below)
relevant to the bug?
As a workaround the following command makes the wifi work:
sudo service network-manager restart
*-display:0
descripti
Hi Dan, as regards editing the wiki, please see the "Contributing"
section on this page:
https://help.ubuntu.com/community/WikiGuide
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Title:
Out
sudo apt-add-repository ppa:tjaalton/ppa seems to have worked for me.
Brief system details:
cpu:
Intel(R) Core(TM)2 Duo CPU T7100 @ 1.80GHz, 1800 MHz
Intel(R) Core(TM)2 Duo CPU T7100
The bug report that is being worked on is #1741447.
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Title:
if I move the arrow to the Unity, all the unity disappear ,only the
background stil
Duplicate, see bugs 1741502 and 1741771, and I think there's at least
one other. Hopefully someone will fix this problem very soon?
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Title:
if I
This sounds like the problem I have. I did a system update on Thursday
and the problems started once I rebooted. Additional problems that I
have are that Alt + Tab no longer works (it should display the task
list). I couldn't find any way of switching tasks except to click two or
three times on the
** Branch linked: lp:~clissold345/ubuntu-docs/miscellaneous-zesty-
changes
** Changed in: ubuntu-docs (Ubuntu)
Status: Triaged => Fix Committed
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Public bug reported:
I opened yelp from the command line to view some help files. It worked
fine for five minutes or so and then unexpectedly crashed. I think I may
have been editing the help file it was viewing when it crashed. If so it
should of course warn me not crash.
ProblemType: Crash
Dist
** Changed in: ubuntu-docs (Ubuntu)
Status: In Progress => Fix Committed
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Title:
La documentación sobre como modificar los marcadores de n
** Changed in: ubuntu-docs (Ubuntu)
Assignee: (unassigned) => Chris Perry (clissold345)
** Changed in: ubuntu-docs (Ubuntu)
Status: Triaged => In Progress
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Hi Onno, thanks for filing a bug. Yes I think you're right: the
documentation could be improved. I see that on Ubuntu 16.04 Remmina is
installed by default.
In case it's of use to you, there's a description of how to use Remmina
here (dated 10/10/2013, and I haven't worked through it myself):
htt
** Changed in: ubuntu-docs (Ubuntu)
Status: In Progress => Fix Committed
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Title:
Snap documentation in 17.04?
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t mentions that
some applications are available in both formats.
The changes are minor. I should have time to do them in the next day or
two.
** Changed in: ubuntu-docs (Ubuntu)
Assignee: (unassigned) => Chris Perry (clissold345)
** Changed in: ubuntu-docs (Ubuntu)
Importance: Undecided =
Hi Gunnar, I'm proposing to make minor changes to the following pages:
addremove-install.html
addremove-remove.html
disk-partitions.html
As regards installing and removing applications I'm proposing to say
that there are two package formats: Debian packages and snap packages.
In order to install
Hi Will, thanks. I'll discuss some details of the changes, and when to
do them, with Gunnar.
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Title:
Snap documentation in 17.04?
To manage noti
Hi Will, thanks for your reply. So you think it's fine to document
points 1, 2, and 3 above in the 17.04 desktop help? The reason I'm
asking is that once Ubuntu 17.04 is released the 17.04 desktop help is
basically available, without corrections, to the world for the (short)
life of Ubuntu 17.04. S
Hi Will, could you give the Docs Team some guidance about what to say
about snaps in the the 17.04 desktop help? A user of the desktop help
will typically install and remove packages using Ubuntu Software (not
the command line). So as regards the desktop help I'm only concerned
about how snaps affe
Hi Gunnar, thanks for your reply. Yes I'll try to get some
designer/developer input on this subject.
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Title:
Snap documentation in 17.04?
To man
Another point that may be relevant to this bug is that some applications
(eg vlc, hexchat) are listed twice in Ubuntu Software (I'm running 16.04
amd64). This will surely confuse users. Even if the user knows that one
is the snap and the other is the non snap it's not immediately obvious
which is w
I found two mentions of Super+W (see below). (I revised the second page
two or three months ago.) But they both relate (mainly) to use of the
keyboard. I could mention in shell-windows-switching.html "From the
keyboard (method 2)" that the user can close a window using the mouse or
the keyboard (an
@Gunnar. I want to check with you what documentation changes are needed
here. A close button was added to windows in spread mode. So I need to
mention closing windows in spread mode using the mouse (of course a user
can also close windows in spread mode using the keyboard - but I don't
need to ment
** Changed in: ubuntu-docs (Ubuntu)
Assignee: (unassigned) => Chris Perry (clissold345)
** Changed in: ubuntu-docs (Ubuntu)
Status: Triaged => In Progress
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** Changed in: ubuntu-docs (Ubuntu)
Status: In Progress => Fix Committed
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Title:
"Security & Privacy" panel in System Settings doesn't hav
Hi Gunnar, I'm running 16.04. My points simply relate to terminology.
The window has the title "Screenshot" so surely it doesn't make sense
for the page to say "In the Take Screenshot window ..."?
I always try to use the terminology used by the GUI. Here the GUI uses
"screen", which I think is OK.
Public bug reported:
screen-shot-record.html is inaccurate. I'm looking at the 16.10 desktop
help. "Take Screenshot" isn't a window, it's a section of a window. The
first radio button says "Grab the whole screen" not "Grab the entire
desktop". etc. Someone just needs to read through the whole page
OK. So can we change the status of this bug to "Won't Fix" (as you
suggest) on the grounds that the desktop help doesn't cover installation
at all (which includes any overview of installation and documentation of
any installation-related problems, such as the ones you mentioned
above)? If you agree
Hi Gunnar, below I give my (revised) idea of a "short description". It's
basically links to www.ubuntu.com but www.ubuntu.com doesnt organise the
info in this way (why not?).
[ Start of page ]
The process is typically this:
Check the recommended system requirements:
https://www.ubuntu.com/downl
@Gunnar. Can I do this bug? I was planning a short description of the
main different ways of installing desktop Ubuntu - I think there are
many different ways (eg the alternative downloads) so I wasn't planning
to try to mention all of them - with links to detailed documentation
(where such documen
If I've understood this bug correctly Adrian Bridgett fixed it on
2016-10-11. Please see the Revision History of the wiki page. I'll
change the bug status to Fix Released since the correction is already
available to everyone.
** Changed in: ubuntu-docs (Ubuntu)
Status: New => Fix Released
Hi Gunnar, thanks for your reply. We don't need to decide what (if
anything) to do until shortly before Documentation String Freeze (March
16th 2017). I suggest we stick to general principles (as regards
maintaining the documentation). Eg if one of our procedures has changed
we normally correct the
Public bug reported:
Do we say anything about snaps in the 17.04 desktop help and if so what
do we say? If snaps are experimental and subject to change then perhaps
we should say nothing? Below I give some points about snaps worth
thinking about (as regards how we document them):
The logon to Ubu
** Changed in: ubuntu-docs (Ubuntu)
Assignee: (unassigned) => Chris Perry (clissold345)
** Changed in: ubuntu-docs (Ubuntu)
Status: Triaged => In Progress
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@Gunnar. Can I create a page to document the Security & Privacy panel?
It will be quite short. The main point of the page will (hopefully) be
to add a small amount of useful info that isn't obvious from the tabs
and the info on them. I'll just be covering the Security & Privacy
panel, I won't be at
** Changed in: ubuntu-docs (Ubuntu)
Status: In Progress => Fix Committed
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Title:
Formatting a removable disk
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I can't see any more pages impacted by the changes to the Disks gui.
I've had a quick look at pages that contain "Disks" or "volume" or
"partition". Once the changes to disk-partitions.page are approved and
pushed I'm planning to set the status of this bug to "Fix Committed".
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Public bug reported:
I wanted to switch from "English (United Kingdom)" to "English (United
States)". Ubuntu 16.04. In Language Support I moved "English (United
States)" to the top of the list and then logged off and logged back in -
but my language was still "English (United Kingdom)". Eg the tra
** Changed in: ubuntu-docs (Ubuntu)
Status: In Progress => Fix Committed
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Title:
Describe the Startup Disk Creator
To manage notification
I'll revise these pages too (revisions needed due to change to Disks GUI
and apparently replacement of the Disk Utility application):
disk-partitions.html (current version of the page refers to the "Disk
Utility application", etc)
disk-benchmark.html (probably very minor changes: one menu option
** Changed in: ubuntu-docs (Ubuntu)
Assignee: (unassigned) => Chris Perry (clissold345)
** Changed in: ubuntu-docs (Ubuntu)
Status: Triaged => In Progress
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So shall I create a new page to document this (yes it should be a short
page)? And link it in to the help by adding a link to addremove.html? I
think this is where people will probably look (in the desktop help) for
the info (though it relates to installation of an operating system, not
installatio
@Gunnar. When the status is set to Opinion this bug drops off the list
of ubuntu-docs bugs. I think the bug is worth keeping in mind. Can we
set the status so that it stays on the list? Personally I'd set status =
Triaged, importance = Low.
If I update a page for other reasons I may as well make t
Yes that sounds OK. Can I change the title of the page to something like
"Wipe the data off a removable disk and reuse it"? My thinking is that
"reuse" (or some such such word) is a task-orientated verb, so should be
in the title. "Wipe" is task-orientated too but the users who want to
"reuse" aren
@Gunnar. Yes I'll make a note to check what other pages need to be
changed (presumably you mean other pages that describe how to use the
Disks application?). I think it's straightforward to revise disk-
format.html.
On a related point: it seems to me that it will be quite common for
users to want
** Changed in: ubuntu-docs (Ubuntu)
Assignee: (unassigned) => Chris Perry (clissold345)
** Changed in: ubuntu-docs (Ubuntu)
Status: Triaged => In Progress
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We can copy (or link to) these instructions:
https://www.ubuntu.com/download/desktop/create-a-usb-stick-on-ubuntu
I believe the Startup Disk Creator can't be used as a general tool for
creating bootable USB flash drives (eg I believe it can't be used with
an Arch Anywhere iso - well I tried it ea
Public bug reported:
The GUI for the Disks application must have been changed in the last few
years so disk-format.html needs to be revised. The Disks application now
seems to hide as many of the technical details as it can (which in
theory I think is a good idea).
I have a problem in that when I
Public bug reported:
In the desktop help (development version - and very likely 16.10 too)
the terminology for USB flash drive is inconsistent. For example:
disk-format.html refers to "USB memory stick"
files-share.html refers to "USB flash drive"
backup-where.html refers to "USB memory key"
back
I've now finished revising the elements.
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Title:
Default Mallard element translated incorrectly
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Thanks. I'll check and change the pages in batches (probably one or two
batches a day).
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Title:
Default Mallard element translated incorrectly
About 60 pages in the desktop help use elements. (I listed them
using the command grep " seem straightforward. However, there's a
handful of unusual/complicated uses, which I may well leave alone. (If
in doubt, leave it alone.)
So far I've noticed three short procedures that have been wrongly mar
The fix does seem to have exposed some problems. Eg the procedure "Check
with Disk Usage Analyzer" on disk-capacity.page was wrongly marked up as
a and it's now lost its numbering, which is incorrect. I'll
investigate some more and report back in a day or two. The command grep
"https://bugs.launch
On reflection I think it's best if writers say what kind of they
want. Eg if they want bullets, it's best if they say so, rather than
relying on defaults. And it's (slightly) clearer if another writer comes
along in a year or two and wants to change the text.
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Yes you're right. Eg on 16.04 I don't have Hugo installed (Hugo is a
snap) and in Ubuntu Software Hugo does have a "details" page but it
doesn't give the source.
Another point is that snaps and non snaps are both listed in Ubuntu
Software and some packages are available in both formats. For exampl
I did a bzr pull to get Gunnar's fix and did a test by temporarily
changing my local copy of mouse-mousekeys.page. Yes the fix seems to
work. If type isn't specified in the element, you get bullets in
the html. It looks like the "disc" bullets. So:
First
Second
Third
gives you:
First
Sorry, I was wrong about not being able to distinguish snaps from non-
snaps from within Ubuntu Software. If you click on the name of a
package, you get to a "details" page, which (amongst other things) gives
the package source. The snaps that I checked (qownnotes (confusingly
listed as notes) and
@Gunnar. Yes it works now. As a test (with 16.10 running very slowly in
virtualbox) I installed a snap called qownnotes. As someone says in bug
#1616943, you log onto Ubuntu One and then Authenticate. I couldn't see
any indication in the listing in Ubuntu Software that qownnotes is a
snap. But to a
Public bug reported:
When "type" is not specified in a Mallard element the Mallard
spec says it should display as a bulleted (unordered) list. This is true
when the .page file is displayed using yelp but not when the .page file
is translated into HTML (where you get a numbered list). This is a bu
** Changed in: ubuntu-docs (Ubuntu)
Status: In Progress => Fix Committed
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Title:
Doc page on mouse keys makes a misleading point about righ
In the Bug Description the page linked to must have been updated since
Anatoly filed the bug. I think the text that Anatoly saw was probably
this:
https://help.ubuntu.com/12.04/ubuntu-help/disk-check.html
{Note: The above page will presumably be deleted at end of life of
Ubuntu 12.04.)
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I've revised the page. Mouse keys seems to be partly documented in
various places on the internet but I couldn't find a full description
anywhere. My main source was the wikipedia mouse keys page (link below).
I've copied this page in using the terminology "mouse keys" - though
perhaps it should be
** Changed in: ubuntu-docs (Ubuntu)
Importance: Undecided => Low
** Changed in: ubuntu-docs (Ubuntu)
Assignee: (unassigned) => Chris Perry (clissold345)
** Changed in: ubuntu-docs (Ubuntu)
Status: Confirmed => In Progress
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@Gunnar. Did Ron misunderstand the Authenticate dialog box and thought
it wanted an Ubuntu One password, so then he created an Ubuntu One
account, ...?
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Hi Jan, thanks for reporting this bug. It's not a documentation bug
(package=ubuntu-docs). I'll check which package it should be assigned
to.
@Gunnar. Do you know which package it should be assigned to? It's a
problem during startup, so perhaps grub-common?
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** Changed in: ubuntu-docs (Ubuntu)
Importance: Undecided => Medium
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Title:
"Edit a wireless connection" section is missing "Shared to other
The text in mouse-touchpad-click.html referring to touchpads that
support multi-finger taps should be removed in 17.04 (see Bug #1617718)
so it will then be of less importance to determine touchpad
capabilities. Some users might find it useful however. Determining
touchpad capabilities is done via
** Changed in: ubuntu-docs (Ubuntu)
Importance: Undecided => Medium
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Title:
Edit wireless connection needs revision
To manage notifications a
Just recording where we are with this bug: Doug is doing the change to
the note (as described above - with additional discussion via email on
22nd Nov 2016). Gunnar is considering whether "to add a note to the
pages" (see comment 7 above).
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@Gunnar. In the desktop help we now cover adding a network printer (the
update planned for 17.04) but we don't cover the seven options below
"Find Network Printer" in the New Printer dialog box. I don't understand
what they do so I can't write them up. Can we mark this bug FIX
COMMITTED and work ou
This bug was fixed as part of bug #1599264.
** Changed in: ubuntu-docs (Ubuntu)
Status: Confirmed => Fix Committed
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Title:
Documentation
Could we add a note (or notes) then? I think that would help (multi-
lingual) users. Is help.ubuntu.com (the page) editable?
I suggest moving note 4 up to be note 1 and changing it so that it looks
like this:
"The HTML links above are available in many different languages. They
will be displayed
** Changed in: ubuntu-docs (Ubuntu)
Status: New => Confirmed
** Changed in: ubuntu-docs (Ubuntu)
Importance: Undecided => Medium
** Changed in: ubuntu-docs (Ubuntu)
Assignee: (unassigned) => Chris Perry (clissold345)
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Hi janat08
Thanks for reporting this bug. We've done an update to the page (planned
for Ubuntu 17.04). I give a link to a copy of the page below. Does that
look OK to you? If you say Yes then I'll close this bug. Regards, Chris.
https://drive.google.com/open?id=0B48cEQZ-dwGlRmtjMVJIS1BLbDQ
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I've copied the package name from bug #1320381. Is that correct? I don't
think this is a documentation bug - though as Pete pointed out there is
a related documentation bug.
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** Package changed: ubuntu-docs (Ubuntu) => system-config-printer
(Ubuntu)
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Title:
Installing Network Printer via Add Printer wizard creates inco
Hi Pete, I've done a new draft (link below). Could you check the draft
again?
I added a step (step 8) about choosing a driver and installing it. I
also added a brief note/warning about the "Device URI" problem. I think
the warning applies to people who haven't followed the procedure, since
anyone
Hi Pete, thanks for testing the updated instructions and thanks for the
pdf file. I find it useful to see the screenshots (I'm not able to try
the instructions out myself). I'll have a think about what to do and get
back to you (probably later this week). Regards, Chris.
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Hi Pete, yes many thanks for reviewing the first procedure on the page.
Here's a new draft. Is that OK now?
http://people.ubuntu.com/~gunnarhj/printing-setup.html
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** Changed in: ubuntu-docs (Ubuntu)
Assignee: (unassigned) => Chris Perry (clissold345)
** Changed in: ubuntu-docs (Ubuntu)
Status: Triaged => In Progress
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I had a quick look at this. Ubuntu Software seems to list a wide
selection of packages (it uses the term "application" but some of the
things it lists are not in my opinion applications). It doesn't restrict
itself to particular repositories. For example, I see that some packages
from Multiverse an
I think I have a basic understanding of what the "Shared to other
computers" option does. If the option is set, can more than one "client"
computer use the connection at the same time? If someone gives me the
answer I plan to add the information to the help.
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Some notes on terminology: At some point "Wireless" must have been
changed to "Wi-Fi" in the GUI but the desktop help wasn't changed. I
briefly checked terminology outside Ubuntu. For example, Wikipedia uses
"Wi-Fi" not "WiFi" or "wifi" or "wi-fi". I haven't done a global replace
in the help of "wi
** Changed in: ubuntu-docs (Ubuntu)
Assignee: (unassigned) => Chris Perry (clissold345)
** Changed in: ubuntu-docs (Ubuntu)
Status: Confirmed => In Progress
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** Changed in: ubuntu-docs (Ubuntu)
Assignee: (unassigned) => Chris Perry (clissold345)
** Changed in: ubuntu-docs (Ubuntu)
Status: New => In Progress
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I tried it all out in 16.04 (as far as I could) and it appeared to work.
The only device I had to try to connect was my phone and that couldn't
detect the SSID (even when I manually entered the details). I read an
internet comment saying that some devices can't connect to this type of
hotspot. If m
Public bug reported:
This page (link below) needs to be revised so that it uses the current
names of the tabs and controls. For example (in 16.04) the tabs are
General, Wi-Fi, Wi-Fi Security, IPv4 Settings, and IPv6 Settings. The
page doesn't use the current name for the first three tabs but does
I've written a draft and asked for comments on it on the ubuntu-doc
mailing list (link below). If anyone subscribed to this bug (Pete?)
wants to comment too that would be very good. There's no need to post on
the mailing list, just add a comment to this bug and I'll see it.
Regards, Chris.
https:/
** Changed in: ubuntu-docs (Ubuntu)
Assignee: (unassigned) => Chris Perry (clissold345)
** Changed in: ubuntu-docs (Ubuntu)
Status: Confirmed => In Progress
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This problem seems to have been fixed in the 16.10 help (see link
below). Shouldn't the status of this bug report be "FIX COMMITTED" or
"FIX RELEASED"? Or is the status being kept at "TRIAGED" to remind us
that there may be other similar link errors (not yet fixed)?
https://help.ubuntu.com/16.10/u
Hi Gunnar, I take your point that I'm going beyond fixing this bug - but
that (ideally) is what a good tech writer does.
I think here's the answer to my question (link below). The default
setting is "suspend" - yes I've checked 16.04 and that is correct.
However, there's a bug so that when the set
Public bug reported:
The page mouse-middleclick.html gives a link to:
https://wiki.ubuntu.com/X/Quirks#A2-button_Mice
It seems to be a software workaround for a hardware bug that affects
some mice (presumably pressing the left and right mouse buttons at the
same time doesnt generate middle-click
Hi Oxwivi, thanks for correcting me. I didn't have access to a touchpad
that supports multi-finger taps, so I couldn't try three-finger taps
myself.
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I think it should be straightforward for me to update the desktop help
(17.04). However, I need to check (in simple terms) what ubuntu now does
when the power gets low. When the battery gets to 10% ubuntu will
(attempt to) suspend? Is that correct? If the computer has problems
suspending ubuntu wil
Public bug reported:
In mouse-touchpad-click.html we say "If your touchpad supports multi-
finger taps, ...". But does it or not? It's actually easy to determine a
touchpad's capabilities using xinput. I give a link below. Could we
document it briefly or give a link? Apparently the basics can be c
This bug concerns middle click - but a similar point surely applies to
right click. Logically it would make sense if the following is correct:
If you have a touchpad and "Tap to click" is turned on then:
1. If your touchpad supports multi-finger taps, middle-click by tapping
with three fingers at
Public bug reported:
Ubuntu 14.04.2 LTS
Spamassassin 3.4.0-1ubuntu2.1
What should happen:
sa-update should run on the daily cron job without error
What does happen:
sa-update fails with error:
could not find working mirror, channel failed
The problem is related to perl's wonky threading. Th
** Attachment added: "Debug log of successful run after editing sa-update"
https://bugs.launchpad.net/ubuntu/+source/spamassassin/+bug/1473070/+attachment/4426992/+files/good_run.txt
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