We have started to require site transfers before we do anything, but I have
noticed some requests go missing, and others take days. Sometimes I get an
email that says it was transferred, and sometimes not. I really don't
understand why this is a manual process. I'll be honest - I charge a very
high
Dave – w.r.t #3, I think this is mostly a requirement from the inverter
manufacturer.
For SMA, there is a minimum DC voltage required in shutdown (when there is also
no AC voltage). This minimum can come from one string, that is, only the
longest string needs to be over the minimum, the others
We’ve had similar issues. Support directs us to the admin transfer weblink.
That takes 24 hours to process (generally happens overnight). Our inside
service technician now transfers all sites once the service ticket is agreed in
advance of rolling a truck. We’d really been doing that anyway
I don't understand how SolarEdge expects contractors to support their
products effectively when it takes so long for a site transfer to go
through. I have picked up so many service clients with SolarEdge issues due
to companies dropping like flies in Florida. If you get on site and can't
have the m
Not sure about #2 or #3, but 100% yes on #1, which quite a few people (including the mfg?) “learned the hard way.”BrianOn Oct 31, 2024, at 6:57 AM, Dave Tedeyan via RE-wrenches wrote:Hi All, I am about to use the AP systems rapid shutdown units for the first time (pairing with SMA inverters). I w
The APsmart units have a history of rapid failure due to crosstalk. You
absolutely MUST keep the DC conductors separate. Don’t risk it. They fail by
thermal event.
Keeping the APsmart away from wires and other objects is a good idea to
mitigate thermal event risk. Keep wires inside the modu
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