Re: [RE-wrenches] XW Config Tool problem

2013-03-22 Thread Allan Sindelar
Jeff, We've only done a couple of XW systems, but when I needed software I was able to have it emailed to me by XW tech support. If you don't get a response here, you might try that. Allan Allan Sindelar al...@positi

Re: [RE-wrenches] XW Config Tool problem

2013-03-22 Thread Jeff Yago
We have an older Windows XP based laptop that we used for years for inverter and array commissioning that also ran the XW configure software tool using a USB software driver for the Xanbus Diagnostic Tool. However, like all computers, just when you get them to run all the software you need, they d

Re: [RE-wrenches] XW config tool

2011-01-16 Thread jay peltz
Hi Luke, No way. I'm not sure its working with my Mac on the parallels part. jay peltz power On Jan 15, 2011, at 11:17 AM, Luke Christy wrote: > I have an inverter to update as well, and just got the tool in the mail. I > fear I already know the answer to this, but will it work with Mac OS? >

Re: [RE-wrenches] XW config tool

2011-01-15 Thread Luke Christy
I have an inverter to update as well, and just got the tool in the mail. I fear I already know the answer to this, but will it work with Mac OS? Luke Christy NABCEP Certified PV Installerâ„¢: Certification #031409-25 (Luke Christy) CoSEIA Certified PV Installer (Luke Christy) Solar Gain

Re: [RE-wrenches] XW config tool

2011-01-15 Thread William Miller
Jay: In the past, XW config was not compatible with Windows Vista. I spent a lot of time with tech support failing to make the tool work with Vista before they remembered this limitation. (The sad part was I had an XP lap top in the truck with the tool loaded...) William At 10:20 AM 1/13/

Re: [RE-wrenches] XW config tool

2011-01-13 Thread Nick Soleil
Hi Jay: I recently upgraded the software on a large XW system with 3 inverters, an MX-60, controller, and a Gen Start Module. Schneider mailed me the adapter cable, and everything worked great. You have to upgrade the software to all XW components if you are going to upgrade the AGS softwa

Re: [RE-wrenches] XW config tool

2011-01-13 Thread Allan Sindelar
Jay, The one time I had to use it (to upgrade a 4548 unit with old firmware) it worked fine the first time. As I'm not a software nerd, I walked through the steps with Schneider tech support on the line, and this smoothed out all the bumps. I downloaded the firmware