Re: [RE-wrenches] SMA Tech Support

2023-07-24 Thread frenergy via RE-wrenches
Adam,             Have you registered and been working through their new and "improved" Online Service Center?  I just needed a replacement inverter for a 1001 code and it was pretty clunky going through the OSC: https://my.sma-service.com/s/?language=en_US I'm hoping it gets better but it t

[RE-wrenches] SMA Tech Support

2023-07-24 Thread AE Solar via RE-wrenches
Hey all, After the typical 1 hour wait to get up to Level 2 for SMA tech support, the tech mentioned there might be some option where you get registered (or possibly pay) to bypass Level 1? Or somehow get more streamlined service? He didn't know how or where to access that service. Has anyone heard