Re: [RE-wrenches] Seeking Advice on LG Solar Panel RMA Process

2024-12-23 Thread Dave Tedeyan via RE-wrenches
Hi Lou, I had to reach out to them recently about an AC module of theirs that stopped working. I did send the RMA form to so...@lgsupport.com. It took them 4 days to respond. Turns out they were able to reset it remotely to get it working again. I am attaching the RMA form that I have. And here i

[RE-wrenches] Seeking Advice on LG Solar Panel RMA Process

2024-12-23 Thread Lou Russo via RE-wrenches
Aloha All, Does anyone have experience with the RMA process for LG Solar Panels? We maintain a 98.58kW system made up of 318 LG310NIC-G4 panels, though we did not install it. During our annual inspection, we identified two defective panels on one string. After a quick visual check of the surround