Kirpal:
I have only one Solaredge system installed. I called tech support Friday
last twice and spoke to tech support in less than 2 minutes both times.
This was about 4:30 PM PDT. I know this does not help you but it gives
some more data to the discussion.
William
Miller Solar
17395
One word: Enphase.
They have had issues with customer support in the past, but nothing close
to this, and recently it has made a remarkable turnaround. The support
staff is exceptionally well trained. The strange thing is sometimes I can
wait 20+ minutes and sometimes someone picks up immediately.
Hi FolksDoes anyone know how to reach SolarEdge support. We have
numerous sites with issues and have been on phone hold for well over 3
hours. Multiple days in a row. No one answers. We tired their online chat
tool and we are #49 on the wait list to be addressed. This is pretty
ridiculous.
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