So what happened to your Rambouillet, Cris? Did you ever get it back?
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Peter, you hit the nail on the head!To Chris: be patient, and I bet
you'll be delighted with your newly repaired and painted frame. Be sure
to post photos when you get your frame back, and remember, the folks at
Rivendell are all great people or they wouldn't be working there. They
The used Romulus I recently purchased took. I believe from what the
original owner mentioned, three months to be returned for the same type of
repair. That was a few years ago and of course it had to be shipped to
Canada but when you are dealing with more than one business in order to
co
Chris,
I can be as impatient as the next fellow, probably more so, but I'd point
out that Rivendell is not in the business of repairing frames. This task
is out of the normal order of things for them, they are at the mercy of two
subcontractors who each have their own pipeline of work and the
Obviously, it is frustrating to not have your bike. Doubly so if it's
sitting somewhere waiting to be painted.
But, if I understand the scenario so far, Rivendell is repairing the frame
for free and is having it repainted. They've also offered a replacement
bike. Is that a "loaner" until it'
Chris,
That is too bad about it taking longer than quoted. Though, I do not see
why you feel the need to air these grievances with Riv in the public forum,
when the best course of action would be to continue to work with Riv until
your frame is repaired and returned to you. If you are unsatisf
I'm not saying anything I'll just let you cry yourself to sleep.
On Fri, Aug 9, 2013 at 8:06 PM, chris wrote:
> My Rambouillet (only road bike) has now been gone for repair going on 8
> weeks and I was told a couple of weeks ago that the bike had been shipped
> from the frame repair shop to the
I forgot to mention that if you want to check him out here's his website:
http://www.rexcycles.com/
Matt
On Saturday, August 10, 2013 11:26:45 AM UTC-7, hangtownmatt wrote:
>
> I've lived in and around Sacramento most of my life. Steve Rex "IS" the
> golden image of custom bicycles around thes
I've lived in and around Sacramento most of my life. Steve Rex "IS" the
golden image of custom bicycles around these parts. If my 10 year old
bicycle was sent to him for warranty repair and/or paint I'd be doing
cartwheels!
Matt
On Friday, August 9, 2013 8:06:44 PM UTC-7, chris wrote:
>
>
>
Maybe a free repair on a 10 year old bike isn't top priority, but be that
as it may If I was dealing with a customer I would let them know the deal
from the get go. It also would have been helpful if one person deals with
repairs and whatnot from point if contact to finished product. Just not
sure
My Rambouillet (only road bike) has now been gone for repair going on 8
weeks and I was told a couple of weeks ago that the bike had been shipped
from the frame repair shop to the painter. When I found out that the bike
had been shipped to the painter I asked if it would be possible to pick it
The dropout itself does not look as substantial to me as the Shimano one on
my Road, or the Campy style ones you see frequently in the wild. That said,
there were about 1,400 or so Rams produced iirc, and to have 5 crack (say
10 to account for twice as many as another poster found on a search) is a
On Thursday, July 4, 2013 1:58:59 PM UTC+2, Fullylugged wrote:
>
> The Ram dropouts are spaced at 132.5 so it is intended to take either 130
> or 135 wheelsets and up to 37 mm tires. The crack was in the dropout. not
> the tube in the famous "hack-fix" pictures. That should be very repairable
>
I hope I didn't imply that it was risky. I'm sure there are millions of
trouble free Ram miles out there Jim. All I was trying to say is that the
132.5 spacing *may be* a contributing cause to the failures.
The 132.5 spacing is nice to have if you want to use different wheel-sets.
It most lik
I'm gonna jinx myself now. I've done enough riding on the Ram in ways that have
taken advantage of the dual spacing that I've been very happy with the feature.
I built the bike up in 2003 with a road bike mentality, so a good deal on a
production wheel made 130 the default. Then 3 years later wh
10,000 mi on my Ram and all looks good.
On Thu, Jul 4, 2013 at 5:35 PM, Kelly wrote:
> So does the Ram have a nasty history of breaks in is area?
> From what I've seen it's been a very reliable bike.
>
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I have not seen any real data on how many Ram's have cracked in this area.
It's more then a few from what I've read. Just a quick internet search
shows at least 5. As I said there are many factors that lead to failure
in this spot. Maybe it was due to slightly lighter dropouts or as Gabe
s
Uh-oh
Sent from my iPhone
On Jul 4, 2013, at 3:19 PM, Mike Schiller wrote:
>
>
> On Thursday, July 4, 2013 4:58:59 AM UTC-7, Fullylugged wrote:
> The Ram dropouts are spaced at 132.5 so it is intended to take either 130 or
> 135 wheelsets and up to 37 mm tires.
>
> many frame builders don
So does the Ram have a nasty history of breaks in is area?
>From what I've seen it's been a very reliable bike.
Is a reliable / stable / long lasting frame a bad design do to a break.. Or
because a frame builder (expert) says so.
I respectfully disagree with the post and the insinuation without b
On Thursday, July 4, 2013 4:58:59 AM UTC-7, Fullylugged wrote:
>
> The Ram dropouts are spaced at 132.5 so it is intended to take either 130
> or 135 wheelsets and up to 37 mm tires.
many frame builders don't use the 132.5 spacing these days as they feel it
puts a constant strain on the rear
Sorry to join the conversation so late. I'm intrigued by the field repair.
Were you near a hardware store to buy the clamps? Looking at the pictures
of the break, it is not obvious to me how the two clamps held it together.
It also reminds me of a skiing accident I had some years ago when I f
The Ram dropouts are spaced at 132.5 so it is intended to take either 130
or 135 wheelsets and up to 37 mm tires. The crack was in the dropout. not
the tube in the famous "hack-fix" pictures. That should be very repairable
and yes, the current (Henry James?) dropouts used on the Waterford
Hillb
Did your chainstay break in the same way as the one in the pictures at
http://www.flickr.com/photos/41335973@N00/sets/72157609818335769 (linked
from
https://groups.google.com/d/msg/rbw-owners-bunch/x4j51xW9ZdA/RcrMlI6sp7IJ )?
I've seen a few experienced people write that cracks like that can ha
I have an orange Rambouillet, complete with "beausage" from a nincompoop
who bumped it over hobby-horsing his plastic Merckx (oxymoron?) at the
start of a ride, scarfing the length of the right seat stay. I looked into
a repaint and yes, the color is a complex application and will buy you a a
Yeah, the word circulating around back then was that it might've been a
2-coat job using House of Kolor Shimrin base coat metallic BC08 "Nova
Orange" followed by a clear coat KK14 (formerly UK14) kandy koat "Spanish
Gold." Riv will neither confirm or deny any of this; I'm kinda thinking
that w
Awesome! Glad it worked out and you will get your friend back good as, or
better than new
One of the measures of a quality product is how willingly the makers stand
behind it. I think Grant Petersen is a mensch in this regard
On Wednesday, June 19, 2013 12:17:08 PM UTC-5, chris wrote:
> Riv c
I agree with Steve, that is a 3 stage paint. I would guess a base orange,
a golden pearl and then a clear (maybe 4 stage with a white or gold under
the orange to make it pop). Impossible to match with a touch up due to how
the pearl lays down when it is sprayed. I cant believe they went all out
o
On Thu, 2013-06-20 at 13:19 -0700, George Schick wrote:
> All replies to this post are good - the temporary field fix, the
> general issues surrounding steel dropouts and the various factors that
> can lead to failure, the way Riv lives up to its reputation for
> supporting their products, etc. Bu
All replies to this post are good - the temporary field fix, the general
issues surrounding steel dropouts and the various factors that can lead to
failure, the way Riv lives up to its reputation for supporting their
products, etc. But I own a Rambouillet of the same vintage as the OP and
if s
Wow, great field repair. And your pics of Ver 2.0 are terrific.
On Thursday, June 20, 2013 7:59:39 AM UTC-4, Will M wrote:
>
> Some may recall a 11/23/2008 post on this list called "Broken Rambouillet"
> by Mike where his Rambouillet cracked where the chainstay meets the
> dropout.
>
> Here
Some may recall a 11/23/2008 post on this list called "Broken Rambouillet"
by Mike where his Rambouillet cracked where the chainstay meets the
dropout.
Here is the crack and Mike's quick fix in the
field: http://www.flickr.com/photos/41335973@N00/sets/72157609818335769
Of course the folks
Agreed-- great customer support. It's a tricky balance dealing with
customers, but I think GP and Riv do it right. (And no, the customer is not
always right!)
On Wednesday, June 19, 2013 4:53:57 PM UTC-4, dougP wrote:
>
> That sounds like real product support that means something. Under the
That sounds like real product support that means something. Under the
circumstances the wait time is doesn't sound too bad.
dougP
On Wednesday, June 19, 2013 10:17:08 AM UTC-7, chris wrote:
>
> Riv contacted me and will have Steve Rex in Sacramento fix the break and
> their paint person will
I've seen it happen a number of times with a variety of steel bikes over
the years. It's partly due to the stress of that particular joint (lots of
torque due to the drivetrain placement). The other key factor in these
kind of failures is overheating of the dropout/chainstay junction during
b
I saw your bike when you brought it in, that crack looked like what you
might see on one of those belt-driven bikes, with the slot for the belt to
slip through. ;-)
But from my quick look, the grain on the crack looked very fine, no large
crystals or strange plastic yield. I bet it's very easy
Chris:
Sorry to hear about the breakage. That had to have ruined an otherwise
good ride. Based on the "no warranty frame warranty" my guess is you will
be treated fairly and the repaired frame will be at least as good as new.
Whatever they charge, you will have the piece of mind that the rep
>From rivbike.com:
Our No Warranty Frame Warranty
It may seem odd for a company that makes such reliable frames to not have a
standard instant freebie replacement - warranty, but hold on. Just because
something that's defective is likely to break, doesn't mean anything that
breaks is defectiv
Ouch. Sorry to hear about your problem. I have a 2004. Absolutely no
problem with the frame at all. Today I spied a major crack in the original
Honjo rear fender.
Michael
On Monday, June 17, 2013 11:09:57 AM UTC-4, chris wrote:
>
> I was on a ride last Saturday in the Gold Country in CA and
Drive side rear dropout area is probably the most common area of failure of
any bicycle frame that wasn't crashed or otherwise damaged. Lots of
torques and stresses right there.
Certainly isn't an epidemic with the Rambouillet or Rivendells in general.
I'm sure they will be fair with you o
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