http://wiki.otterhub.org/index.php?title=Create_a_ticket_in_OTRS_from_PHP_via_RPC
what is version of your OTRS,
hope this is you need.
-Never
2013/7/26 Cyrille Bollu :
> Hi list,
>
> When trying to access OTRS via SOAP, which one should I use? rpc.pl or
> nph-genericinterface.pl?
>
> The later
Hi Dominik,
Nice, i am Chinese user, wait for you.
-Never
2014-05-21 21:50 GMT+08:00 Dominik George :
> Hi,
>
> we faced the need to open tickets to all of our customers in order to inform
> them about the Heartbleed bug and the necessary consequences and we wanted to
> have that mail in OTRS a
Hi Charles,
Yes.
If you are running a lower version of OTRS you have to follow the
upgrade path to 3.3 first
(1.1->1.2->1.3->2.0->2.1->2.2->2.3->2.4->3.0->3.1->3.2->3.3)!
see this:
http://otrs.github.io/doc/manual/admin/stable/en/html/upgrading.html
-NM
2015-02-23 3:44 GMT+08:00 Lambrecht, Ch
s..lol
>
> Regards,
> Charles
>
> From: otrs-boun...@otrs.org [otrs-boun...@otrs.org] on behalf of Never Min
> [never@gmail.com]
> Sent: Monday, February 23, 2015 12:40 AM
> To: User questions and discussions about OTRS.
> Subjec
Hi Yilmaz,
try this way, work for me.
edit this file:
/opt/otrs/Kernel/Config/Files/Daemon.xml
1.
find:
fix:
2.
find:
fix:
-Never
2015-12-18 23:29 GMT+08:00 Yılmaz Bilgili :
> 18-12-2015 10:38 tarihinde Renee B yazdı:
>
> See http://forums.otterhub.org/viewtopic.php?f=62&t=30820 for
Hi Rose,
Yes, you can see this:
http://otrs.github.io/doc/manual/admin/stable/en/html/upgrading.html
If you are running a lower version of OTRS you have to follow the upgrade
path to 4 first (3.0->3.1->3.2->3.3->4)! You need to perform a full upgrade
to every version in between, including databas
