Hi, 3.2.13 -> 3.3.x -> 4.0.x (x= any version)
you notice this: Step 6: Apply the database changes in: http://otrs.github.io/doc/manual/admin/stable/en/html/upgrading.html The main change is the database need to be upgraded. Enjoy. -NM 2015-02-23 19:56 GMT+08:00 Lambrecht, Charles (Charles) <c...@utk.edu>: > Hi, > So, I can go from my current major and minor version of 3.2.13 to most > recent major and minor version of 3.3 and then to the most recent major and > minor version of 4? > > I'm wondering more about the minor version steps...majoring in the minors..lol > > Regards, > Charles > ________________________________________ > From: otrs-boun...@otrs.org [otrs-boun...@otrs.org] on behalf of Never Min > [never....@gmail.com] > Sent: Monday, February 23, 2015 12:40 AM > To: User questions and discussions about OTRS. > Subject: Re: [otrs] OTRS Upgrade Path question? > > Hi Charles, > > Yes. > > If you are running a lower version of OTRS you have to follow the > upgrade path to 3.3 first > (1.1->1.2->1.3->2.0->2.1->2.2->2.3->2.4->3.0->3.1->3.2->3.3)! > > see this: > http://otrs.github.io/doc/manual/admin/stable/en/html/upgrading.html > > > -NM > > 2015-02-23 3:44 GMT+08:00 Lambrecht, Charles (Charles) <c...@utk.edu>: >> Hello, >> >> >> >> I am running OTRS 3.2.13. Is my upgrade path first jump to 3.2.16, then to >> 3.3.10? Then to 4.0.4? >> >> >> >> Thanks! >> >> >> >> Regards, >> Charles Lambrecht >> >> >> >> --------------------------------------------------- >> >> Charles Lambrecht >> >> Computer Operations Manager >> >> UT College of Veterinary Medicine >> >> c...@utk.edu >> >> --------------------------------------------------- >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs