Hi Charles, Yes.
If you are running a lower version of OTRS you have to follow the upgrade path to 3.3 first (1.1->1.2->1.3->2.0->2.1->2.2->2.3->2.4->3.0->3.1->3.2->3.3)! see this: http://otrs.github.io/doc/manual/admin/stable/en/html/upgrading.html -NM 2015-02-23 3:44 GMT+08:00 Lambrecht, Charles (Charles) <c...@utk.edu>: > Hello, > > > > I am running OTRS 3.2.13. Is my upgrade path first jump to 3.2.16, then to > 3.3.10? Then to 4.0.4? > > > > Thanks! > > > > Regards, > Charles Lambrecht > > > > --------------------------------------------------- > > Charles Lambrecht > > Computer Operations Manager > > UT College of Veterinary Medicine > > c...@utk.edu > > --------------------------------------------------- > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
