[otrs] Displaying added CI fields

2014-11-03 Thread Gene Matthews
Hi, We are pretty new to OTRS. We have it installed (ITSM also) in a test environment. I've been importing CIs into the CMDB successfully and have change the 'Computer' class definition to add some new fields. The new fields are being added and my imports are working; when I do an export I

Re: [otrs] Displaying added CI fields

2014-11-03 Thread Gene Matthews
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gene Matthews Sent: Monday, November 3, 2014 8:38 AM To: otrs@otrs.org Subject: [otrs] Displaying added CI fields Hi, We are pretty new to OTRS. We have it installed (ITSM also) in a test environment. I've been im

Re: [otrs] Displaying added CI fields

2014-11-03 Thread Gene Matthews
, you can see the changes being applied? When you modify a class and you already had items, you won't see the new fields until you edit it. Regards 2014-11-03 8:42 GMT-06:00 Gene Matthews : After submitting this, I’m wondering if I should have posted this to the ITSM list?? Since