tion but I will send another mail for that
Best Regards
Sébastien Bory
-Message d'origine-
De : otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] De la part de Michiel
Beijen
Envoyé : vendredi 8 avril 2011 20:20
À : User questions and discussions about OTRS.
Objet : Re: [otrs]
Hi Sebastien,
Would this help you?
http://wiki.otrs.org/index.php?title=Notify_Users_that_a_Ticket_has_closed
--
Mike
On Fri, Apr 8, 2011 at 2:33 PM, Sebastien Bory wrote:
> Dear All
>
> I Want to send an email to the customer when an Agent close the ticket, so
> I create an event notificatio