Re: [otrs] Notify Customer when ticket is closed

2011-04-11 Thread Sebastien Bory
tion but I will send another mail for that Best Regards Sébastien Bory -Message d'origine- De : otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] De la part de Michiel Beijen Envoyé : vendredi 8 avril 2011 20:20 À : User questions and discussions about OTRS. Objet : Re: [otrs]

Re: [otrs] Notify Customer when ticket is closed

2011-04-08 Thread Michiel Beijen
Hi Sebastien, Would this help you? http://wiki.otrs.org/index.php?title=Notify_Users_that_a_Ticket_has_closed -- Mike On Fri, Apr 8, 2011 at 2:33 PM, Sebastien Bory wrote: > Dear All > > I Want to send an email  to the customer when an Agent close the ticket, so > I create an  event notificatio