Thank you Alvaro, that's what I need.
Regards
2013/1/23 Alvaro Cordero
> You enable the fields to show in Sysconfig for each screen, for example
> FrontEnd::Customer::Ticket::ViewNew, then Look for
> Ticket::Frontend::CustomerTicketMessage###DynamicField
> Just add the field name and 1 to sh
You enable the fields to show in Sysconfig for each screen, for example
FrontEnd::Customer::Ticket::ViewNew, then Look for
Ticket::Frontend::CustomerTicketMessage###DynamicField
Just add the field name and 1 to showup and 2 to make it Required.
Play with that.
Regards
2013/1/23 Pc Abrantes
> A
Alvaro, thank you for your help. I've done that. How can I enable/disable
it?
2013/1/23 Alvaro Cordero
> Pablo, I believe it would have been easier to use a Dynamic Field for that
> kind of data, that you can just enable or disable to show up in the
> different screens.
>
> Regards
>
>
> 2013/1
Pablo, I believe it would have been easier to use a Dynamic Field for that
kind of data, that you can just enable or disable to show up in the
different screens.
Regards
2013/1/23 Pc Abrantes
> Hello Guys, I'm new to OTRS and Perl development and I'm having trouble
> adding some new fields to
