>
> ** **
>
> *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf
> Of *Gerald Young
> *Sent:* Wednesday, March 06, 2013 1:25 PM
> *To:* User questions and discussions about OTRS.
> *Subject:* Re: [otrs] dynamic field values in agent not
: User questions and discussions about OTRS.
Subject: Re: [otrs] dynamic field values in agent notifications
Did you look at the bottom of the page?
On Wed, Mar 6, 2013 at 3:22 PM, Isaac Gonzalez
mailto:igonza...@autoreturn.com>> wrote:
Greeting OTRS fellow users...I have a dynamic field
Did you look at the bottom of the page?
On Wed, Mar 6, 2013 at 3:22 PM, Isaac Gonzalez wrote:
> Greeting OTRS fellow users…I have a dynamic field (just text) that
> customers are required to fill in in the new ticket interface and it works
> well…I can see it when I access the ticket in zoom
Greeting OTRS fellow users...I have a dynamic field (just text) that customers
are required to fill in in the new ticket interface and it works well...I can
see it when I access the ticket in zoom view just fine...but I would like to
take this a step further and get that value in the agent notif