Re: [otrs] dynamic field values in agent notifications

2013-03-06 Thread Gerald Young
> > ** ** > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf > Of *Gerald Young > *Sent:* Wednesday, March 06, 2013 1:25 PM > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] dynamic field values in agent not

Re: [otrs] dynamic field values in agent notifications

2013-03-06 Thread Isaac Gonzalez
: User questions and discussions about OTRS. Subject: Re: [otrs] dynamic field values in agent notifications Did you look at the bottom of the page? On Wed, Mar 6, 2013 at 3:22 PM, Isaac Gonzalez mailto:igonza...@autoreturn.com>> wrote: Greeting OTRS fellow users...I have a dynamic field

Re: [otrs] dynamic field values in agent notifications

2013-03-06 Thread Gerald Young
Did you look at the bottom of the page? On Wed, Mar 6, 2013 at 3:22 PM, Isaac Gonzalez wrote: > Greeting OTRS fellow users…I have a dynamic field (just text) that > customers are required to fill in in the new ticket interface and it works > well…I can see it when I access the ticket in zoom

[otrs] dynamic field values in agent notifications

2013-03-06 Thread Isaac Gonzalez
Greeting OTRS fellow users...I have a dynamic field (just text) that customers are required to fill in in the new ticket interface and it works well...I can see it when I access the ticket in zoom view just fine...but I would like to take this a step further and get that value in the agent notif