Summary:
> Newly added-to-AD customers are unable to login to OTRS as they get
errors
(what errors?)
> Is there a way OTRS sync with AD?
Not for customers. And it's unnecessary, as OTRS, properly configured
according to the docs for backends, will directly query AD.
>Also for some users, I get A
Thanks for input. But it is already set to LDAP.
This happens only to new customers created in AD.
On 1/31/2014 8:39 PM, Alvaro Cordero
wrote:
Hello, Customer auth, needs to be configured in
Config.pm and also in sysconfig via de Moduel
Hello, Customer auth, needs to be configured in Config.pm and also in
sysconfig via de Moduel *FrontEnd::Customer::Auth*, there you need to set
the authentication mode to LDAP, otherwise it will happen what you describe.
Regards
2014-01-30 Darshak Modi
> Hello,
>
> We are seeing the customers
Hello,
We are seeing the customers currently added to AD are unable to
login into OTRS as they get errors.
Is there a way OTRS sync with AD ?
Also for some users, I get Authentication OK, but no such user.
Can someone help ?
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