Re: [otrs] customer user sync from AD

[Darshak Modi]

Thanks for input.  But it is already set to LDAP. This happens only to new customers created in AD.  On 1/31/2014 8:39 PM, Alvaro Cordero wrote: Hello, Customer auth, needs to be configured in Config.pm and also in sysconfig via de Moduel FrontEnd::Customer::Auth, there you need to set the authentication mode to LDAP, otherwise it will happen what you describe. Regards  2014-01-30 Darshak Modi <darshak.m...@elitecore.com> Hello, We are seeing the customers currently added to AD are unable to login into OTRS as they get errors. Is there a way OTRS sync with AD ? Also for some users, I get Authentication OK, but no such user. Can someone help ? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alv...@gridshield.net www.gridshield.net --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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