Hello, Customer auth, needs to be configured in Config.pm and also in sysconfig via de Moduel *FrontEnd::Customer::Auth*, there you need to set the authentication mode to LDAP, otherwise it will happen what you describe.
Regards 2014-01-30 Darshak Modi <darshak.m...@elitecore.com> > Hello, > > We are seeing the customers currently added to AD are unable to login into > OTRS as they get errors. > Is there a way OTRS sync with AD ? > > Also for some users, I get Authentication OK, but no such user. > Can someone help ? > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alv...@gridshield.net www.gridshield.net
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