Re: [otrs] customer external backend

2013-06-07 Thread Jocielma Rocha
Oh, thank you very much! It works! 2013/6/6 Gerald Young > You will need to add an index (number) to the keys for the additional > backend. > > $Self->{'Customer::AuthModule'} > $Self->{'Customer::AuthModule1'} > ... > $Self->{'Customer::AuthModule::DB::Table'} > $Self->{'Customer::AuthModule:

Re: [otrs] customer external backend

2013-06-06 Thread Gerald Young
You will need to add an index (number) to the keys for the additional backend. $Self->{'Customer::AuthModule'} $Self->{'Customer::AuthModule1'} ... $Self->{'Customer::AuthModule::DB::Table'} $Self->{'Customer::AuthModule::DB::Table1'} and so on. On Thu, Jun 6, 2013 at 5:39 PM, Jocielma Rocha w

[otrs] customer external backend

2013-06-06 Thread Jocielma Rocha
Hello, I have two otrs systems installed at my work for different departments. The customers to both are the same. I'd like use the same tables of customers to both systems. So, I have all required values at the database for the first system and I put at the file Config.pm on the second system the