You will need to add an index (number) to the keys for the additional
backend.
$Self->{'Customer::AuthModule'}
$Self->{'Customer::AuthModule1'}
...
$Self->{'Customer::AuthModule::DB::Table'}
$Self->{'Customer::AuthModule::DB::Table1'}
and so on.
On Thu, Jun 6, 2013 at 5:39 PM, Jocielma Rocha <jocie...@gmail.com> wrote:
> Hello,
>
> I have two otrs systems installed at my work for different departments.
> The customers to both are the same. I'd like use the same tables of
> customers to both systems. So, I have all required values at the database
> for the first system and I put at the file Config.pm on the second system
> the following values:
>
> $Self->{'Customer::AuthModule'} =
> 'Kernel::System::CustomerAuth::DB';
> $Self->{'Customer::AuthModule::DB::Table'} =
> 'customer_user';
> $Self->{'Customer::AuthModule::DB::CustomerKey'} = 'login';
> $Self->{'Customer::AuthModule::DB::CustomerPassword'} = 'pw';
>
>
> $Self->{'Customer::AuthModule::DB::DSN'} =
> "DBI:Oracle:sid=sid_DB_the_first_system;host=Host_DB_the_first_system;port=1521;";
>
> $Self->{'Customer::AuthModule::DB::User'} = "DBUser_the_first_system";
> $Self->{'Customer::AuthModule::DB::Password'} =
> "DBUserPassword_the_first_system";
>
> It doesn't work!
>
> Can't I use external backend so? Any another idea to I don't need
> replicating the customers and I manage them on the same system?
>
>
> thanks,
> Jocielma Monteiro
>
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