Hello,
I have two otrs systems installed at my work for different departments. The
customers to both are the same. I'd like use the same tables of customers
to both systems. So, I have all required values at the database for the
first system and I put at the file Config.pm on the second system the
following values:
$Self->{'Customer::AuthModule'} =
'Kernel::System::CustomerAuth::DB';
$Self->{'Customer::AuthModule::DB::Table'} = 'customer_user';
$Self->{'Customer::AuthModule::DB::CustomerKey'} = 'login';
$Self->{'Customer::AuthModule::DB::CustomerPassword'} = 'pw';
$Self->{'Customer::AuthModule::DB::DSN'} =
"DBI:Oracle:sid=sid_DB_the_first_system;host=Host_DB_the_first_system;port=1521;";
$Self->{'Customer::AuthModule::DB::User'} = "DBUser_the_first_system";
$Self->{'Customer::AuthModule::DB::Password'} =
"DBUserPassword_the_first_system";
It doesn't work!
Can't I use external backend so? Any another idea to I don't need
replicating the customers and I manage them on the same system?
thanks,
Jocielma Monteiro
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