Re: [otrs] OTRS Survey

2013-01-25 Thread Daniel
Title: Re: [otrs] OTRS Survey Hi, seems not to be working. Now the survey wont work anymore on both queues. am Freitag, 25. Januar 2013 um 23:08 schrieben Sie: Hello,  You can, but then you have to make some modifications into the Code to allow the non-master surveys to be sent.  You

Re: [otrs] OTRS Survey

2013-01-25 Thread Alvaro Cordero
Hello, You can, but then you have to make some modifications into the Code to allow the non-master surveys to be sent. You have to modify /opt/otrs/Kernel/System/Survey.pm, look for the query in coments (#) and replace it with the entire query. $Self->{DBObject}->Prepare( #SQL => "SEL

[otrs] OTRS Survey

2013-01-25 Thread Daniel
Hey Gusys, anyone know if it is possible to have more then one Survey? I manage 4 Companys in my Ticket-System and each of them want to have a Survey but just one can be master and active :-( -- Mit freundlichen Grüßen Daniel mailto:dan...@linux-nerd.de --

[otrs] OTRS Survey - Browsers used in Customer Panel

2012-05-03 Thread Christopher T. Kuhn
Dear Community, In this survey OTRS wants to know what browser version you use in the customer front end of OTRS. Since we plan to improve the customer front end in the oncoming versions of OTRS, your input is valuable to us! Please take a few minutes to participate in this survey: http://www.s