Re: [otrs] Displaying added CI fields

2014-11-03 Thread Gene Matthews
8:38 AM To: otrs@otrs.org Subject: [otrs] Displaying added CI fields Hi, We are pretty new to OTRS. We have it installed (ITSM also) in a test environment. I’ve been importing CIs into the CMDB successfully and have change the ‘Computer’ class definition to add some new fields. Th

Re: [otrs] Displaying added CI fields

2014-11-03 Thread Alvaro Cordero
f > Of *Gene Matthews > *Sent:* Monday, November 3, 2014 8:38 AM > *To:* otrs@otrs.org > *Subject:* [otrs] Displaying added CI fields > > > > Hi, > > > > We are pretty new to OTRS. We have it installed (ITSM also) in a test > environment. I’ve been importin

Re: [otrs] Displaying added CI fields

2014-11-03 Thread Gene Matthews
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gene Matthews Sent: Monday, November 3, 2014 8:38 AM To: otrs@otrs.org Subject: [otrs] Displaying added CI fields Hi, We are pretty new to OTRS. We have it installed (ITSM also) in a test environment. I've been im

[otrs] Displaying added CI fields

2014-11-03 Thread Gene Matthews
Hi, We are pretty new to OTRS. We have it installed (ITSM also) in a test environment. I've been importing CIs into the CMDB successfully and have change the 'Computer' class definition to add some new fields. The new fields are being added and my imports are working; when I do an export I