Thanks Gergely,
That worked out fine, just had to find out how to work out
"X-OTRS-ArticleType" and "X-OTRS-SenderType" :)
Thanks and Best Regards,
Muhammad El-Sergani.
On Thu, Apr 14, 2011 at 8:47 PM, Gergely Polonkai wrote:
> One possible solution comes into my mind, but it requires much wo
One possible solution comes into my mind, but it requires much work on several
sides.
1. Agent Mike must send his mail directly through your company's mail server,
while authenticating himself in a secure way (if that can be said in the case
of SMTP).
2. The mail server, seeing this, should set
Good point Gerald, dunno how that skipped my mind.
On Thursday, April 14, 2011, Gerald Young wrote:
> As well, that's considered inherently insecure, because
> scriptkid...@spammrs.r.us can also spoof "from" as "From: m...@example.com"
>
> On Thu, Apr 14, 2011 at 4:46 AM, Nils Leideck wrote:
>
As well, that's considered inherently insecure, because
scriptkid...@spammrs.r.us can also spoof "from" as "From: m...@example.com"
On Thu, Apr 14, 2011 at 4:46 AM, Nils Leideck wrote:
> On 14.04.2011, at 10:44, Muhammad El-Sergani wrote:
>
> > I have a scenario here, and would like to know if th
On 14.04.2011, at 10:44, Muhammad El-Sergani wrote:
> I have a scenario here, and would like to know if there's anyway around it,
> and it goes like this:
>
> • Company name == example.com
> • Agents are == Mike, John and Jack
> • Customer company == not-example.com
> • A
Dear all,
I have a scenario here, and would like to know if there's anyway around it,
and it goes like this:
- Company name == example.com
- Agents are == Mike, John and Jack
- Customer company == not-example.com
- A customer employee files a trouble ticket, using his email account =
