Re: [otrs] TaskID Error

Hi Kent, I’m glad that you fix it. ((enjoy)) Carlos Rodríguez > On Sep 28, 2016, at 10:29 AM, Kent Kollasch wrote: > > Hi Carlos, > > There was a task scheduled in scheduler_task, GenerateDashboardStats. I > removed it and I am no longer getting the error. > Regards, > > Kent > > On 9

Re: [otrs] TaskID Error

Hi Carlos, There was a task scheduled in scheduler_task, GenerateDashboardStats. I removed it and I am no longer getting the error. Regards, Kent On 9/28/2016 10:01 AM, Carlos Rodríguez wrote: Hi Kent, For this specific issue all scheduler_* ((enjoy)) Carlos Rodríguez On Sep 28, 20

Re: [otrs] TaskID Error

Hi Kent, For this specific issue all scheduler_* ((enjoy)) Carlos Rodríguez > On Sep 28, 2016, at 9:52 AM, Kent Kollasch wrote: > > Hi Carlos, > > I had tried that before and it didn't help. I just did it again and still > the same problem. I will load a test database and check the sch

Re: [otrs] TaskID Error

Hi Carlos, I had tried that before and it didn't help. I just did it again and still the same problem. I will load a test database and check the schema. Do you have any idea which tables I should concentrate on? Regards, Kent On 9/28/2016 9:31 AM, Carlos Rodríguez wrote: Hi Kent, Firs

Re: [otrs] TaskID Error

Hi Kent, First, with the daemon stopped clean the cache. It might be possible that the task table looses the values of the IDs of the tasks or that the column does not exists, my recommendation is to create a new empty database with a different name, so you can compare the schemas of ALL sched

Re: [otrs] TaskID Error

I had to manually reload the database from a prior dump. I have not made any additions/changes to the code. Everything is working except for this error. Any idea on how I can troubleshoot this? On 9/27/2016 5:09 PM, Carlos Rodríguez wrote: Hi Kent, This should only happens if you call Tas

Re: [otrs] TaskID Error

Hi Kent, This should only happens if you call TaskLock() without the TaskID parameter, have you change or installed something in your system? ((enjoy)) Carlos Rodríguez > On Sep 27, 2016, at 3:16 PM, Kent Kollasch wrote: > > Has anyone seen the following error or know how to fix it? > >

[otrs] TaskID Error

Has anyone seen the following error or know how to fix it? {Error][Kernel ::System::Daemon::SchedulerDB::TaskLock][459] Need TaskID! It's filling up my log file.. -- Kent C. Kollasch Director of Information Technology Art's-Way Manufacturing Co., Inc. Phon