Hi Kent, I’m glad that you fix it.
((enjoy)) Carlos Rodríguez > On Sep 28, 2016, at 10:29 AM, Kent Kollasch <k...@artsway-mfg.com> wrote: > > Hi Carlos, > > There was a task scheduled in scheduler_task, GenerateDashboardStats. I > removed it and I am no longer getting the error. > Regards, > > Kent > > On 9/28/2016 10:01 AM, Carlos Rodríguez wrote: >> Hi Kent, >> >> For this specific issue all scheduler_* >> >> ((enjoy)) >> >> Carlos Rodríguez >> >> >> >> >>> On Sep 28, 2016, at 9:52 AM, Kent Kollasch <k...@artsway-mfg.com >>> <mailto:k...@artsway-mfg.com>> wrote: >>> >>> Hi Carlos, >>> >>> I had tried that before and it didn't help. I just did it again and still >>> the same problem. I will load a test database and check the schema. Do >>> you have any idea which tables I should concentrate on? >>> >>> Regards, >>> >>> Kent >>> >>> On 9/28/2016 9:31 AM, Carlos Rodríguez wrote: >>>> Hi Kent, >>>> >>>> First, with the daemon stopped clean the cache. >>>> >>>> It might be possible that the task table looses the values of the IDs of >>>> the tasks or that the column does not exists, my recommendation is to >>>> create a new empty database with a different name, so you can compare the >>>> schemas of ALL scheduler / daemon tables and add any missing column (if >>>> thats the case). >>>> >>>> If you have the correct schema, you might need to assign the missing IDs >>>> manually and for sure please clean the cache again and after that start >>>> the daemon. >>>> >>>> If this does not work, I will recommend you to get commercial support, if >>>> you are interested, don’t hessitate in contact OTRS sales department at >>>> sa...@otrs.com <mailto:sa...@otrs.com>. >>>> >>>> ((enjoy)) >>>> >>>> Carlos Rodríguez >>>> >>>> >>>> >>>> >>>>> On Sep 28, 2016, at 9:13 AM, Kent Kollasch <k...@artsway-mfg.com >>>>> <mailto:k...@artsway-mfg.com>> wrote: >>>>> >>>>> I had to manually reload the database from a prior dump. I have not made >>>>> any additions/changes to the code. Everything is working except for this >>>>> error. Any idea on how I can troubleshoot this? >>>>> >>>>> On 9/27/2016 5:09 PM, Carlos Rodríguez wrote: >>>>>> Hi Kent, >>>>>> >>>>>> This should only happens if you call TaskLock() without the TaskID >>>>>> parameter, have you change or installed something in your system? >>>>>> >>>>>> ((enjoy)) >>>>>> >>>>>> Carlos Rodríguez >>>>>> >>>>>> >>>>>> >>>>>> >>>>>>> On Sep 27, 2016, at 3:16 PM, Kent Kollasch <k...@artsway-mfg.com >>>>>>> <mailto:k...@artsway-mfg.com>> wrote: >>>>>>> >>>>>>> Has anyone seen the following error or know how to fix it? >>>>>>> >>>>>>> {Error][Kernel ::System::Daemon::SchedulerDB::TaskLock][459] Need >>>>>>> TaskID! >>>>>>> >>>>>>> It's filling up my log file.. >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Kent C. Kollasch <mailto:kent.kolla...@artsway-mfg.com> >>>>>>> <mailto:kent.kolla...@artsway-mfg.com> >>>>>>> Director of Information Technology >>>>>>> Art's-Way Manufacturing Co., Inc. >>>>>>> Phone: (712) 864-0025 >>>>>>> Fax: (712) 864-3154 >>>>>>> >>>>>>> This message may contain information that is confidential and subject >>>>>>> to privilege. >>>>>>> If you are not the intended recipient and have received this e-mail in >>>>>>> error, please >>>>>>> disregard and do not open attachments, if any. Please note that the >>>>>>> view or opinions >>>>>>> presented in this e-mail are solely those of the author. >>>>>>> --------------------------------------------------------------------- >>>>>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ <http://otrs.org/> >>>>>>> Archive: http://lists.otrs.org/pipermail/otrs >>>>>>> <http://lists.otrs.org/pipermail/otrs> >>>>>>> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >>>>>>> <http://lists.otrs.org/mailman/listinfo/otrs> >>>>>> >>>>>> >>>>>> --------------------------------------------------------------------- >>>>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ <http://otrs.org/> >>>>>> Archive: http://lists.otrs.org/pipermail/otrs >>>>>> <http://lists.otrs.org/pipermail/otrs> >>>>>> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >>>>>> <http://lists.otrs.org/mailman/listinfo/otrs> >>>>> -- >>>>> Kent C. Kollasch <mailto:kent.kolla...@artsway-mfg.com> >>>>> <mailto:kent.kolla...@artsway-mfg.com> >>>>> Director of Information Technology >>>>> Art's-Way Manufacturing Co., Inc. >>>>> Phone: (712) 864-0025 >>>>> Fax: (712) 864-3154 >>>>> >>>>> This message may contain information that is confidential and subject to >>>>> privilege. >>>>> If you are not the intended recipient and have received this e-mail in >>>>> error, please >>>>> disregard and do not open attachments, if any. Please note that the view >>>>> or opinions >>>>> presented in this e-mail are solely those of the author. >>>>> --------------------------------------------------------------------- >>>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ <http://otrs.org/> >>>>> Archive: http://lists.otrs.org/pipermail/otrs >>>>> <http://lists.otrs.org/pipermail/otrs> >>>>> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >>>>> <http://lists.otrs.org/mailman/listinfo/otrs> >>>> >>>> >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ <http://otrs.org/> >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> <http://lists.otrs.org/pipermail/otrs> >>>> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >>>> <http://lists.otrs.org/mailman/listinfo/otrs> >>> -- >>> Kent C. Kollasch <mailto:kent.kolla...@artsway-mfg.com> >>> <mailto:kent.kolla...@artsway-mfg.com> >>> Director of Information Technology >>> Art's-Way Manufacturing Co., Inc. >>> Phone: (712) 864-0025 >>> Fax: (712) 864-3154 >>> >>> This message may contain information that is confidential and subject to >>> privilege. >>> If you are not the intended recipient and have received this e-mail in >>> error, please >>> disregard and do not open attachments, if any. Please note that the view or >>> opinions >>> presented in this e-mail are solely those of the author. >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ <http://otrs.org/> >>> Archive: http://lists.otrs.org/pipermail/otrs >>> <http://lists.otrs.org/pipermail/otrs> >>> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >>> <http://lists.otrs.org/mailman/listinfo/otrs> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ <http://otrs.org/> >> Archive: http://lists.otrs.org/pipermail/otrs >> <http://lists.otrs.org/pipermail/otrs> >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >> <http://lists.otrs.org/mailman/listinfo/otrs> > -- > Kent C. Kollasch <mailto:kent.kolla...@artsway-mfg.com> > <mailto:kent.kolla...@artsway-mfg.com> > Director of Information Technology > Art's-Way Manufacturing Co., Inc. > Phone: (712) 864-0025 > Fax: (712) 864-3154 > > This message may contain information that is confidential and subject to > privilege. > If you are not the intended recipient and have received this e-mail in error, > please > disregard and do not open attachments, if any. Please note that the view or > opinions > presented in this e-mail are solely those of the author. > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
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