Hi Carlos,
I had tried that before and it didn't help. I just did it again and
still the same problem. I will load a test database and check the
schema. Do you have any idea which tables I should concentrate on?
Regards,
Kent
On 9/28/2016 9:31 AM, Carlos Rodríguez wrote:
Hi Kent,
First, with the daemon stopped clean the cache.
It might be possible that the task table looses the values of the IDs
of the tasks or that the column does not exists, my recommendation is
to create a new empty database with a different name, so you can
compare the schemas of ALL scheduler / daemon tables and add any
missing column (if thats the case).
If you have the correct schema, you might need to assign the missing
IDs manually and for sure please clean the cache again and after that
start the daemon.
If this does not work, I will recommend you to get commercial support,
if you are interested, don’t hessitate in contact OTRS sales
department at sa...@otrs.com <mailto:sa...@otrs.com>.
((enjoy))
Carlos Rodríguez
On Sep 28, 2016, at 9:13 AM, Kent Kollasch <k...@artsway-mfg.com
<mailto:k...@artsway-mfg.com>> wrote:
I had to manually reload the database from a prior dump. I have not
made any additions/changes to the code. Everything is working except
for this error. Any idea on how I can troubleshoot this?
On 9/27/2016 5:09 PM, Carlos Rodríguez wrote:
Hi Kent,
This should only happens if you call TaskLock() without the TaskID
parameter, have you change or installed something in your system?
((enjoy))
Carlos Rodríguez
On Sep 27, 2016, at 3:16 PM, Kent Kollasch <k...@artsway-mfg.com
<mailto:k...@artsway-mfg.com>> wrote:
Has anyone seen the following error or know how to fix it?
{Error][Kernel ::System::Daemon::SchedulerDB::TaskLock][459] Need
TaskID!
It's filling up my log file..
--
Kent C. Kollasch<mailto:kent.kolla...@artsway-mfg.com>
Director of Information Technology
Art's-Way Manufacturing Co., Inc.
Phone: (712) 864-0025
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Kent C. Kollasch<mailto:kent.kolla...@artsway-mfg.com>
Director of Information Technology
Art's-Way Manufacturing Co., Inc.
Phone: (712) 864-0025
Fax: (712) 864-3154
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Kent C. Kollasch <mailto:kent.kolla...@artsway-mfg.com>
Director of Information Technology
Art's-Way Manufacturing Co., Inc.
Phone: (712) 864-0025
Fax: (712) 864-3154
This message may contain information that is confidential and subject to
privilege.
If you are not the intended recipient and have received this e-mail in error,
please
disregard and do not open attachments, if any. Please note that the view or
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