Thanks Carlos, that was helpful.
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Santiago DIEZ
Quark Systems & CAOBA
23 rue du Buisson Saint-Louis, 75010 Paris
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On Tue, Dec 5, 2017 at 4:11 PM, Carlos Rodríguez
wrote:
> Hi Santiago,
>
> the OTRS Daemon has its own log as its a detached proces
I would write a Postmaster filter module that does the job...
In a Pre filter, you could change the values of "From" and "Cc". You
could replace them with some dummy addresses to indicate that the mail
was sent to other persons as well...
There might bei only one problem: The original mail is cha
I see, but then I’ve the following problem: in same ticket I’ve valid and
invalid adresses. I would like to strip out the invalid ones, and keep the rest
for process.
Is there a way to strip out the invalid addreses?
Thanks,
Edson
De: otrs em nome de Gerald
Try PostMasterFilter for moving From to Junk Queue where Generic Agent
purges junk on a schedule.
On Dec 7, 2017 8:25 AM, "Edson Richter" wrote:
> Sorry... incomplete message sent from my faulty mail client!!!
>
>
>
> Sending again:
>
>
>
>
>
> Hi!
>
>
>
> Using OTRS 5.0.25 on Linux with MySQL.
Sorry... incomplete message sent from my faulty mail client!!!
Sending again:
Hi!
Using OTRS 5.0.25 on Linux with MySQL.
In our ticket system, we would like our team to respond tickets for company
e-mails only.
The team has been warned to remove invalid adresses, but nevertheless, I also
wou
Hi!
Using OTRS 5.0.25 on Linux with MySQL.
In our ticket system, we would like our team to respond tickets for company
e-mails only.
The team has been warned to remove invalid adresses, but nevertheless, I also
would like to add a rule for OTRS to automatically remove any address
@gmail.com, @
