t it seems there is a
>>> > burden of proof on the end user to demonstrate the problem isn't at
>>> with the CPE. Even a test as
>>> > simple as connecting a laptop up for a day and running pings would
>>> rule out the CPE.
>>> >
>>>
d done it.
>>
>> -mel
>> --
>> *From:* Matt Corallo
>> *Sent:* Friday, July 14, 2023 9:44 PM
>> *To:* Mel Beckman ; Neil Hanlon ;
>> nanog@nanog.org
>> *Subject:* Re: Request for assistance with Verizon FIOS connection
>&g
g
*Subject:* Re: Request for assistance with Verizon FIOS connection
OP indicated they've tried both a direct laptop connection as well
as another router. That seems to
meet the requirement for having ruled out his home-made router,
though obviously I agree one should
>
> I will continue to monitor.
>
> Thanks all!
>
> -Neil
>
>>
>> -mel
>>
>> From: Matt Corallo
>> Sent: Friday, July 14, 2023 9:44 PM
>> To: Mel Beckman ; Neil Hanlon ;
>> nanog@nanog.org
>> Subject:
; *To:* Mel Beckman ; Neil Hanlon ;
> nanog@nanog.org
> *Subject:* Re: Request for assistance with Verizon FIOS connection
>
> OP indicated they've tried both a direct laptop connection as well as
> another router. That seems to
> meet the requirement for having ruled out his
y, July 14, 2023 9:44 PM
To: Mel Beckman ; Neil Hanlon ;
nanog@nanog.org
Subject: Re: Request for assistance with Verizon FIOS connection
OP indicated they've tried both a direct laptop connection as well as another
router. That seems to
meet the requirement for having ruled out his home-made
le out the CPE.
-mel
*From:* NANOG on behalf of Matt Corallo
*Sent:* Friday, July 14, 2023 5:46 PM
*To:* Neil Hanlon ; nanog@nanog.org
*Subject:* Re: Request for assistance with Verizon FIOS connection
I
Even a test as simple as
connecting a laptop up for a day and running pings would rule out the CPE.
-mel
From: NANOG on behalf of Matt Corallo
Sent: Friday, July 14, 2023 5:46 PM
To: Neil Hanlon ; nanog@nanog.org
Subject: Re: Request for assistance wi
I've always had good luck with https://consumercomplaints.fcc.gov/hc/en-us. This tends to result in
a higher-level tech getting assigned to your ticket at least at larger providers. Depending on where
you are, your local government may have a similar process (e.g. in NYC the city has a similar
p
-Original Message-
From: NANOG On Behalf Of Neil Hanlon
Sent: Friday, July 14, 2023 10:54 AM
To: Mel Beckman
Cc: nanog@nanog.org
Subject: Re: Request for assistance with Verizon FIOS connection
CAUTION: This email originated from outside of the organization. Do not
click links or open att
On 14.07.2023 15:44, Mel Beckman wrote:
The first thing I would do is to try a different RJ45 cable AND router to rule
out your cable or homemade router being the problem. Yes, you’ll have to pick
up a cheap router, but any $50 gadget, such as a Mikrotik RB or Ubiquiti ER-X
will do. Most netwo
The first thing I would do is to try a different RJ45 cable AND router to rule
out your cable or homemade router being the problem. Yes, you’ll have to pick
up a cheap router, but any $50 gadget, such as a Mikrotik RB or Ubiquiti ER-X
will do. Most network techs have a garage full of castoff rou
Hi all - I apoligize for the not-necessarily-on-topic post, but I've been
struggling with this issue for the past two
weeks and am about out of ideas and options other than ask here.
The short version is I recently got FIOS at my (new) house, and plugged in my
router (SFF PC running Vyos). Init
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