On Tue, 7 Jul 2009, Justin Shore wrote:
Every time we tried to take this position we got the same old line of
"we've got everything in the path configured correctly; you'll get the
full 200Mbps" to which I'd reply with a reminder that we got the same
assurance when we turned up the 100Mbps with
Scott Howard wrote:
We're looking at getting connectivity via Level 3 in a particular
datacenter, but we're being told that it's "legacy Wiltel/Looking Glass"
rather than "true" Level 3.
Given that both of these acquisitions occurred years ago should I be
worried, or is this "legacy" connectivit
On Wed, 1 Jul 2009, Scott Howard wrote:
We're looking at getting connectivity via Level 3 in a particular
datacenter, but we're being told that it's "legacy Wiltel/Looking Glass"
rather than "true" Level 3.
Given that both of these acquisitions occurred years ago should I be
worried, or is this
Will Orton wrote:
We have an old Wiltel DS3 homed from their Anaheim POP... all traffic that's
not going to destinations on the old 7911 backbone seems to be backhauled to
Level3 in San Jose before getting anywhere else, like so:
1 (internal)
2 (internal)
3 (internal)
4 anhmca1wcx1-a
We have an old Wiltel DS3 homed from their Anaheim POP... all traffic that's
not going to destinations on the old 7911 backbone seems to be backhauled to
Level3 in San Jose before getting anywhere else, like so:
1 (internal)
2 (internal)
3 (internal)
4 anhmca1wcx1-atm10-0-0.wcg.net (64.2
We were a former Wiltel customer that was bought out by Level 3. Wiltel
service had been great, and then as soon as level 3 took over, things
went downhill. We had GigE service, and wanted another line, but Level
3 said they didn't want to sell any more ports on Wiltel gear. We also
had seri
From: nanog@nanog.org
>
> We're not very happy with Level3 anymore either, terrible support, no
> RFO is ever given, tickets are closed with no explanation at
> all. They
> bought so many providers close together that they have a lot
> of work to
> do to integrate everything into a workable
We're not very happy with Level3 anymore either, terrible support, no
RFO is ever given, tickets are closed with no explanation at all. They
bought so many providers close together that they have a lot of work to
do to integrate everything into a workable set of products.
George Carey wrote:
As a Level 3 customer who had connectivity to some legacy Wiltel equipment I
can also attest that service levels were pretty bad following that merger.
We had a few memorable outages where escalations were necessary to get
things resolved and folks familiar with the equipment were hard to find.
On Wed, 1 Jul 2009, Scott Howard wrote:
We're looking at getting connectivity via Level 3 in a particular
datacenter, but we're being told that it's "legacy Wiltel/Looking Glass"
rather than "true" Level 3.
Given that both of these acquisitions occurred years ago should I be
worried, or is this
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