On Wed, 1 Jul 2009, Scott Howard wrote:
We're looking at getting connectivity via Level 3 in a particular
datacenter, but we're being told that it's "legacy Wiltel/Looking Glass"
rather than "true" Level 3.
Given that both of these acquisitions occurred years ago should I be
worried, or is this "legacy" connectivity the same as L3 at any other
datacenter?
As recently as a year ago, I had circuit issues in a L3 gateway facility
(-not- an aquisition facility). It took 8 hours, and a VP level
escalation to get resolved. The excuse that -every- tech save the last
one gave? "we don't have access to some of the legacy [wiltel] equipment
in the path, we can't diagnose further"
YMMV, etc etc etc. But full integration may still be far from
complete...
[full disclosure: L3's purchase of Wiltel, then Telcove and Progress,
destroyed my formerly reasonable opinion of L3 as they suddenly became the
monopoly player in my town and were completely unable to deliver or
maintain anything. later issues in L3's own Gateway facilities further
enforced my low opinion of them]
---
david raistrick http://www.netmeister.org/news/learn2quote.html
dr...@icantclick.org http://www.expita.com/nomime.html
