Re: Opensource tools for inventory and troubleticketing

2014-01-29 Thread Mike
On 14-01-28 11:08 AM, Alexander Bochmann wrote: > ...on Fri, Jan 24, 2014 at 10:37:14AM +0100, Octavio Alfageme wrote: > > > network, but we are starting to need a better inventory of services and > network > > resources and better troubleticketing procedures. We can not afford > acquiring > >

Re: Opensource tools for inventory and troubleticketing

2014-01-28 Thread Alexander Bochmann
...on Fri, Jan 24, 2014 at 10:37:14AM +0100, Octavio Alfageme wrote: > network, but we are starting to need a better inventory of services and > network > resources and better troubleticketing procedures. We can not afford acquiring For the inventory and documentation part, Netdot is pretty c

Re: Opensource tools for inventory and troubleticketing

2014-01-27 Thread Jason Antman
+1 for Redmine. I've used most of the open source ticketing systems out there at one time or another, and greatly prefer Redmine over all of them. I've always been a big proponent of open source and only using proprietary software if you absolutely have to (to the point of deploying Linux for i

Re: opensource tools for IP & DNS management [was: Opensource tools for inventory and troubleticketing]

2014-01-26 Thread Brandon Ross
On Sat, 25 Jan 2014, Miles Fidelman wrote: Anybody have any suggestions for good opensource tools for managing blocks of IP addresses, and domain name assignments - ideally with hooks for updating nameservers and registry databases? Last time I looked everyone was still using either spreadshe

Re: opensource tools for IP & DNS management [was: Opensource tools for inventory and troubleticketing]

2014-01-25 Thread Alexander Merniy
Try this: http://nocproject.org On 25 Jan 2014, at 23:25, Mark Seiden wrote: > i am aware of > > http://www.stanford.edu/group/networking/netdb > > which is used widely at stanford and few other places. it’s going through > some improvements, according to > my reading of the list. tilburg

Re: opensource tools for IP & DNS management [was: Opensource tools for inventory and troubleticketing]

2014-01-25 Thread Mark Seiden
i am aware of http://www.stanford.edu/group/networking/netdb which is used widely at stanford and few other places. it’s going through some improvements, according to my reading of the list. tilburg university appears to be adopting it. not sure if it’s suitable mostly for an ISP. it use

Re: opensource tools for IP & DNS management [was: Opensource tools for inventory and troubleticketing]

2014-01-25 Thread Mike Hale
I've used IPPlan in the past to keep track of both internal and external assignments, and it worked really well. Super simple to use and setup. It's a bit of a dated project, but it'll still work pretty well. I also just saw this: http://phpipam.net/ It looks pretty slick. Haven't used it mys

opensource tools for IP & DNS management [was: Opensource tools for inventory and troubleticketing]

2014-01-25 Thread Miles Fidelman
Along related lines: Anybody have any suggestions for good opensource tools for managing blocks of IP addresses, and domain name assignments - ideally with hooks for updating nameservers and registry databases? Last time I looked everyone was still using either spreadsheets or high-priced pro

Re: Opensource tools for inventory and troubleticketing

2014-01-25 Thread Vireak Ouk
We decided against RT and use Redmine for tickets instead. We find Redmine to be much more user-friendly. On Jan 25, 2014 8:14 AM, "Franck Martin" wrote: > > On Jan 24, 2014, at 1:37 AM, Octavio Alfageme > wrote: > > > Hello everyone, > > > > I work for a small service provider starting to offe

Re: Opensource tools for inventory and troubleticketing

2014-01-24 Thread Franck Martin
On Jan 24, 2014, at 1:37 AM, Octavio Alfageme wrote: > Hello everyone, > > I work for a small service provider starting to offer MPLS services between > Europe and several african countries. At present time we own a small Cisco > network, but we are starting to need a better inventory of servic

Re: Opensource tools for inventory and troubleticketing

2014-01-24 Thread Mike
On 14-01-24 05:22 PM, Jay Ashworth wrote: > If you can't, RT is pretty nice, though quite a bit more complex. It used > to have an asset tracking snap-on, but I don't know what the status of that > is now that the main package has revved to 4.0. > +1 on RT being awesome, but a little daunting to

Re: Opensource tools for inventory and troubleticketing

2014-01-24 Thread Jay Ashworth
- Original Message - > From: "Octavio Alfageme" > we are starting to need a better inventory of services and network > resources and better troubleticketing procedures. We can not afford acquiring > complicated and expensive tools at present time.I would be grateful if > you could recomm

Opensource tools for inventory and troubleticketing

2014-01-24 Thread Octavio Alfageme
Hello everyone, I work for a small service provider starting to offer MPLS services between Europe and several african countries. At present time we own a small Cisco network, but we are starting to need a better inventory of services and network resources and better troubleticketing procedures. W