Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Bob Evans
Mell, God idea , but , yes we did - no loops all are spokes - we know cabling and setup our switches and routers to syslog those events. Thank You Bob Evans CTO > Have you done a network analysis for viruses or bridge loops? This could > be a broadcast storm caused by either of those network fa

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Bob Evans
Great details ! Going to implement now. Thank You Bob Evans CTO > On 6/19/15 10:57 AM, Bob Evans wrote: >> Thank You Charles, >> Been on NANOG a while - all the basic stuff we know well. Like, cables, >> cluster occurrences etc. Looking for the UniFi specific experience. Its >> not the switches

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Bob Evans
re-provisioning is to go to the controller find its config and reboot. Thank You Bob Evans CTO > > >> These two issues alone have caused me major issues with the devices >> randomly being unable to get new configurations or download firmware >> updates. >> > > Question. Once they have connecte

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Bob Evans
This is very helpful information. We will be implementing these steps. Thank You Bob Evans CTO > On 6/19/15 12:26 PM, char...@thefnf.org wrote: >> >> >>> These two issues alone have caused me major issues with the devices >>> randomly being unable to get new configurations or download firmware

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Brielle Bruns
On 6/19/15 12:26 PM, char...@thefnf.org wrote: These two issues alone have caused me major issues with the devices randomly being unable to get new configurations or download firmware updates. Question. Once they have connected and are "happy", do they drop off (re provision) like Bob is me

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread charles
These two issues alone have caused me major issues with the devices randomly being unable to get new configurations or download firmware updates. Question. Once they have connected and are "happy", do they drop off (re provision) like Bob is mentioning? I'm still not entirely sure what is m

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread charles
On 2015-06-19 11:57, Bob Evans wrote: Thank You Charles, Been on NANOG a while - all the basic stuff we know well. Like, cables, cluster occurrences etc. Looking for the UniFi specific experience. Its not the switches, power, cables, ports show no CRC issues etc. Sure. I've seen you around. A

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Brielle Bruns
On 6/19/15 10:57 AM, Bob Evans wrote: Thank You Charles, Been on NANOG a while - all the basic stuff we know well. Like, cables, cluster occurrences etc. Looking for the UniFi specific experience. Its not the switches, power, cables, ports show no CRC issues etc. We even setup another network wi

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Mel Beckman
Have you done a network analysis for viruses or bridge loops? This could be a broadcast storm caused by either of those network faults. -mel > On Jun 19, 2015, at 10:08 AM, Sam Tetherow wrote: > > Only have 1 Pro on my network and it hasn't given me any issues, several of > the original AP a

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Sam Tetherow
Only have 1 Pro on my network and it hasn't given me any issues, several of the original AP and AP-LR as well without issues. What is the uptime on the AP? You should be able to ssh into the APs using the controller username and password. It is a linux base so 'uptime' will tell you. You ca

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Bob Evans
Thank You Charles, Been on NANOG a while - all the basic stuff we know well. Like, cables, cluster occurrences etc. Looking for the UniFi specific experience. Its not the switches, power, cables, ports show no CRC issues etc. We even setup another network with just 2 and it happens randomly - so

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Bob Evans
We have all APs set with static addresses. EdgeMax only hands out IPs to clients using the APs. This happens when people are using the APs and when no one is even in the building at 2am when there are no clients connected. It can happen to one then 5 hours later it happens again...then doesn't ha

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Mike Hammett
x.com - Original Message - From: "Bob Evans" To: "Steve Naslund" Cc: nanog@nanog.org Sent: Friday, June 19, 2015 11:26:42 AM Subject: RE: Ghosts in our 6 New Ubiquity Pros - provision issues. > That's possible but I if they are re-provisioning on a regular schedul

RE: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Bob Evans
> That's possible but I if they are re-provisioning on a regular schedule I > kind of doubt it. It would be easy to test though. Plug an AP directly > into your switch with a quality pre-manufactured patch cord and see how it > acts. If it exhibits the same symptom it is probably not cabling.

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Sam Tetherow
The IP can change on the UniFi without having to re-adopt or re-provision. APs are identified by MAC address at the UniFi protocol level (not layer 2). On 06/19/2015 09:09 AM, Naslund, Steve wrote: Here is another though. If your APs are re-provisioning every eight hours, what is your DHCP

RE: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Steve Mikulasik
Behalf Of Bob Evans Sent: Friday, June 19, 2015 8:10 AM To: Jared Mauch Cc: nanog@nanog.org Subject: Re: Ghosts in our 6 New Ubiquity Pros - provision issues. Thanks Jared Cables are 3 to 6 feet long - swapped them out already. All cables manufacture made purchased. They plug into the switch

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Jared Mauch
This isn't the behavior I've seen with UBNT. They only provision on a change, even if disconnected for a long time. You can check this in the UniFi logs directory. Jared Mauch > On Jun 19, 2015, at 10:06 AM, Naslund, Steve wrote: > > Don't forget to look at your controller because if the con

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Jared Mauch
It sounds like a PoE issue. I'm also happy to take a look. Anything in the controller logs? Are your DHCP leases short? Or are you seeing the edge router reboot? What version on the edge router? The 1.7.0rc2 was posted and compared to 1.5 and 1.6 it fixes a reboot issue I saw unless you disable

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Bob Evans
; > > > > - > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > > > Midwest Internet Exchange > http://www.midwest-ix.com > > > - Original Message - > > From: "Bob Evans" > To: nanog@nanog.org

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Josh Luthman
The current ToughCable really is fantastic. I'd only suggest the bigger one ("carrier"). The old green stuff definitely deterred a lot of people, understandably. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, Jun 19, 2015 at 10:05 AM, wr

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Bob Evans
Mel, Thanks, for all the detail. Everything is in doors and directly connected by new 3 to 6 foot manufactured cables on a cisco switches. All cables have been changed - even tired crossover cables - same results. I'm thinking it has something to do with the controller communications...All these

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Bob Evans
Thanks Jared Cables are 3 to 6 feet long - swapped them out already. All cables manufacture made purchased. They plug into the switch directly. Each switch is them multi-mode fiber back to a main switch where the edgeMax router and other gear are connected. Bob Evans > I have a variety of the

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Josh Luthman
Do you want to set one of the radios to my Unifi server to confirm it is or isn't a controller problem? If you simply turn off your controller you can confirm as well. The devices will run as provisioned until told otherwise. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St

RE: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Naslund, Steve
Here is another though. If your APs are re-provisioning every eight hours, what is your DHCP lease time? Are you sure the APs are able to renew their leases (if not, could your scope be full)? Do you see the IP addresses on the APs changing when they come back up? These could indicate a DHCP

RE: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Naslund, Steve
That's possible but I if they are re-provisioning on a regular schedule I kind of doubt it. It would be easy to test though. Plug an AP directly into your switch with a quality pre-manufactured patch cord and see how it acts. If it exhibits the same symptom it is probably not cabling. Also,

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread charles
On 2015-06-19 08:51, Mel Beckman wrote: Bob, I've deployed tons of Ubiquiti gear, and have seen this problem before. It always turns out to be poor quality cable installation. POE does not tolerate low quality connectors, especially in outdoor environments. There are many aspects to a quality ca

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread charles
On 2015-06-19 05:01, Bob Evans wrote: Ubiquiti Networks UniFi UAP-PRO Enterprise WiFi System - hard to recommend at this point. We saw people mention this brand here on the list - people like them. So what could we have set incorrectly ? They drop link and re-provision on their own at odd times

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Mel Beckman
Bob, I've deployed tons of Ubiquiti gear, and have seen this problem before. It always turns out to be poor quality cable installation. POE does not tolerate low quality connectors, especially in outdoor environments. There are many aspects to a quality cabling job, so the best thing you can do

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Hal Ponton
What version of the controller are you using, we're running 3.something at that works fine. We've turned off auto update on all of the sites on the server, and Nagios monitors them, we certainly don't see reboots 2-3 times a day, the last time ours rebooted was when we lost power at our office.

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Mike Hammett
est-ix.com - Original Message - From: "Bob Evans" To: nanog@nanog.org Sent: Friday, June 19, 2015 5:01:49 AM Subject: Ghosts in our 6 New Ubiquity Pros - provision issues. Ubiquiti Networks UniFi UAP-PRO Enterprise WiFi System - hard to recommend at this point. We saw people men

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Jared Mauch
I have a variety of their gear and don't have problems like this. Have you run a cable tester on the wiring? This sounds quite odd and is something I haven't seen. They do most of their support in their forums vs email. The email is mainly for RMA support. What version software is on your co

Ghosts in our 6 New Ubiquity Pros - provision issues.

2015-06-19 Thread Bob Evans
Ubiquiti Networks UniFi UAP-PRO Enterprise WiFi System - hard to recommend at this point. We saw people mention this brand here on the list - people like them. So what could we have set incorrectly ? They drop link and re-provision on their own at odd times day or night. We have completed everythi