This is very helpful information. We will be implementing these steps. Thank You Bob Evans CTO
> On 6/19/15 12:26 PM, char...@thefnf.org wrote: >> <snipped comments about much cpe sadness> >> >>> These two issues alone have caused me major issues with the devices >>> randomly being unable to get new configurations or download firmware >>> updates. >>> >> >> Question. Once they have connected and are "happy", do they drop off (re >> provision) like Bob is mentioning? >> I'm still not entirely sure what is meant by "re provision". I've not >> seen it answered in the thread. >> >> > > > Reprovisioning with Unifi happens any time you make a configuration > change. The next time the device does it's check-in (don't remember how > often it checks in, but its at least once a min), the UAP will get a > copy of its updated configuration, load it, then activate the changes > (and reboot if necessary). > > If the device never goes out of provisioning state, then it hasn't > managed to pull its configuration or firmware properly and will likely > keep trying. > > When the device is having complete connection issues, it will show up as > Disconnected rather then Provisioning in the controller. > > Useful thing I've done - when a device is randomly having issues with > provisioning, I'll setup the remote syslog option in the config, and > have it remote log to my controller's syslog. Usually, it will dump > exactly the reason why its failing the provision to syslog, making it > easier to diagnose. > > >>> I'm the head mod for /r/Ubiquiti, so feel free to bounce things off of >>> me privately with your Unifi setup, >> >> Didn't know that sub reddit existed. Awesome. >> > > Its not as busy as the forums, but there's sometimes good info there. > There's also the IRC channel as well, which has a mix of users and some > Ubnt employees. > > > -- > Brielle Bruns > The Summit Open Source Development Group > http://www.sosdg.org / http://www.ahbl.org >
