Re: [NANOG] Installation troubles with GlobalCrossing

2008-05-19 Thread Christopher Morrow
On Mon, May 19, 2008 at 6:03 PM, Paul Wall <[EMAIL PROTECTED]> wrote: > 5mb limit ingressing/traversing their backbone? > > Or 5mb limit to their router's control plane? > > Important to differentiate between the two. I'd call the former > totally unacceptable, and actionable per SLA 'till resolve

Re: [NANOG] Installation troubles with GlobalCrossing

2008-05-19 Thread Paul Wall
gt; and InterNAP) if the 5Mbps filled up and they began dropping ICMP. (for no > reason). > > -Drew > > -Original Message- > From: Erich Hohermuth [mailto:[EMAIL PROTECTED] > Sent: Monday, May 19, 2008 7:30 AM > To: nanog@nanog.org > Subject: Re: [NANOG] Installation

Re: [NANOG] Installation troubles with GlobalCrossing

2008-05-19 Thread Drew Weaver
@nanog.org Subject: Re: [NANOG] Installation troubles with GlobalCrossing Dear list, Thanks to everyone who has respond to me by privat mails. > I just want to ask if anyone else have major troubles to install new or > upgrade services with Global Crossing ? It seems that I'm not the o

Re: [NANOG] Installation troubles with GlobalCrossing

2008-05-19 Thread Robert Bonomi
> From [EMAIL PROTECTED] Mon May 19 06:30:15 2008 > From: Erich Hohermuth <[EMAIL PROTECTED]> > To: nanog@nanog.org > Date: Mon, 19 May 2008 13:29:39 +0200 > Subject: Re: [NANOG] Installation troubles with GlobalCrossing > > Dear list, > > Thanks to everyone who

Re: [NANOG] Installation troubles with GlobalCrossing

2008-05-19 Thread Erich Hohermuth
Dear list, Thanks to everyone who has respond to me by privat mails. > I just want to ask if anyone else have major troubles to install new or > upgrade services with Global Crossing ? It seems that I'm not the only one who has troubles with installations and trouble tickets in the past 12 month

Re: [NANOG] Installation troubles with GlobalCrossing

2008-05-16 Thread Dave Siegel
Hi Eric, Sorry you're having troubles. If you send me an email with your customer information or give me a call I'll look into this and get you sorted out. Dave Siegel VP Global IP/Data Services Product Management 716-408-2608 On Thu, May 15, 2008 at 09:38:04AM +0200, Erich Hohermuth reported

Re: [NANOG] Installation troubles with GlobalCrossing

2008-05-15 Thread Eddy Martinez
On May 15, 2008, at 12:38 AM, Erich Hohermuth wrote: > Dear members, > > I just want to ask if anyone else have major troubles to install new > or > upgrade services with Global Crossing ? > > The story: > > Last year on December we ordered two layer2 point to point connections > based on gigab

[NANOG] Installation troubles with GlobalCrossing

2008-05-15 Thread Erich Hohermuth
Dear members, I just want to ask if anyone else have major troubles to install new or upgrade services with Global Crossing ? The story: Last year on December we ordered two layer2 point to point connections based on gigabit ethernet connections. The main idea was to directly connect to the peer