> From [EMAIL PROTECTED] Mon May 19 06:30:15 2008 > From: Erich Hohermuth <[EMAIL PROTECTED]> > To: nanog@nanog.org > Date: Mon, 19 May 2008 13:29:39 +0200 > Subject: Re: [NANOG] Installation troubles with GlobalCrossing > > Dear list, > > Thanks to everyone who has respond to me by privat mails. > > > I just want to ask if anyone else have major troubles to install new or > > upgrade services with Global Crossing ? > > It seems that I'm not the only one who has troubles with installations > and trouble tickets in the past 12 months. I also get some offers from > competitors which promise to bring up a point two point link within 10 > days.
Easy way to find out if the competitors mean it, or are just more marketing smoke -- see if they'll sign a contract with the fixed turn-up date, *AND* a, say, 500 Euro/day penalty (payable in cash, not just a service credit) for each day they miss the promised date. If they won't sign that contract, ask "why not?" The non-answers for that can be really entertaining. <wry grin> _______________________________________________ NANOG mailing list NANOG@nanog.org http://mailman.nanog.org/mailman/listinfo/nanog
