[mailop] Anyone here from charter.net / spectrum.net able to help resolve IP blocked issues?

2023-07-27 Thread Daniel Thorpe via mailop
Hi All, Is anyone here from charter.net / spectrum.net able to help resolve IP blocked issues? We are seeing bounces like so (I have remove the IP address)... 421 p-impin037.msg.pkvw.co.charter.net cmsmtp x.x.x.x blocked. Please see https://www.spectrum.net/support/internet/understanding-email

[mailop] Anyone from bigpond.com about to assist with a dedicated IP client delivering to your domains?

2023-09-14 Thread Daniel Thorpe via mailop
Hi, We have a client that sends a lot of email to bigpond.com domains. Roughly between 15k and 30k a day. I say a lot despite those numbers being fairly small, because no other client sends anywhere near this number on the platform to them. The problem is they constantly

[mailop] Anyone from hostedemail.com able to help a bounce issue?

2023-09-21 Thread Daniel Thorpe via mailop
Hi, We have a dedicated IP client getting near 100% bounce rate to domains covered by hostedemail.com. The bounces are all... * bad connection Is anyone from hostedemail.com able to help look at the issue? Thanks, Dan ___ mailop mailing list ma

[mailop] Anyone from kpnmail.nl on list to ask about delivery rates?

2023-10-12 Thread Daniel Thorpe via mailop
Hi, Is anyone from kpnmail.nl on list to ask about delivery rates? If so I would very much welcome a off list reply 😊 Thanks, Dan ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop

[mailop] Proofpoint contact me off list if possible?

2024-07-10 Thread Daniel Thorpe via mailop
Hi, We recently had some IPs blocked on the Proofpoint site and I submitted a ticket at the time to delist them. Ever since then looking up any of those same IPs on https://ipcheck.proofpoint.com/ returns a message that says... "An error occurred Duplicate Ticket found and still unresolved fo

Re: [mailop] Proofpoint contact me off list if possible?

2024-10-25 Thread Daniel Thorpe via mailop
Hi, I've just noticed that I still have this same issue that I originally reported via here back in July (my first email is below). Is anyone from Proofpoint able to clear the unresolved ticket so I can use the website again? The IPs that have the problem are... * 37.221.217.3 * 37.2

[mailop] Since the 5th Dec we have had no further Yahoo complaints from the FBL

2024-12-09 Thread Daniel Thorpe via mailop
Hi, Is it possible for someone from Yahoo to contact me off list to check this out? We as Spotler Group have multiple ESP products within the company. We have a single Yahoo Sender Hub login that contains all our product domains in the FBL setup. All of them bar one are working fine. The one

Re: [mailop] Proofpoint blocking issue

2025-06-10 Thread Daniel Thorpe via mailop
ailop] Proofpoint blocking issue On Tue, Jun 10, 2025 at 10:27:25AM +0000, Daniel Thorpe via mailop wrote: > Hi All, > > I’m hoping someone from Proofpoint would kindly reach out to me, about a > dedicated customer IP block, on one of our ESP products. We reached out to > Proofpoint

[mailop] Proofpoint blocking issue

2025-06-10 Thread Daniel Thorpe via mailop
Hi All, I’m hoping someone from Proofpoint would kindly reach out to me, about a dedicated customer IP block, on one of our ESP products. We reached out to Proofpoint (the delisting form) last Monday, and the customer tried yesterday too. Unfortunately, neither has had any result so far. So