On Sun, Apr 10, 2016 at 5:59 PM, Andreas Schamanek
wrote:
> As some of you suggested I contacted Hotmail support again and I asked
> for escalation. After a message saying "we will be looking into this
> issue along with the Escalations Team," and another one saying that
> "mitigation has been im
An update on my message asking for advice ...
On Mon, 4 Apr 2016, at 20:09, Andreas Schamanek wrote:
> Since more than 2 weeks my IP 188.40.39.209 is blocked by Microsoft
> (e.g. (host mx3.hotmail.com [65.55.37.104] said: 550 SC-001 ...
As some of you suggested I contacted Hotmail support agai
You have to use the word "ESCALATE" for mitigation to get anything done.
Otherwise, you will receive the same canned responses till communication
goes dark on their end. Probably have to use "ESCALATE" at least 2 or more
times for it to happen and get someone that will honor the request.
Michae
Andreas, you can reply directly to one of the statements/responses you got
with a brief description of the issue
Or - submit a brand new ticket, and then respond with a summarized
description of the issue.
Udeme
On Mon, Apr 4, 2016 at 3:03 PM, Andreas Schamanek wrote:
>
> On Mon, 4 Apr 2016, a
On Mon, 4 Apr 2016, at 18:51, Michael Wise wrote:
> Did you actually speak to a human?
Yes, a total of 4.
> I'd suggest asking them to escalate.
I didn't use the word "escalate" but I did ask "how to proceed".
Haven't heard from the support folks since then.
Escalate to who/where?
I wonder w
@mailop.org] On Behalf Of Andreas Schamanek
Sent: Monday, April 4, 2016 11:10 AM
To: mailop@mailop.org
Subject: [mailop] no traffic, yet blocked by Hotmail/Outlook/Live
Fellow mailops,
I could need some advice and review: Since more than 2 weeks my IP
188.40.39.209 is blocked by Microsoft (e.
Fellow mailops,
I could need some advice and review: Since more than 2 weeks my IP
188.40.39.209 is blocked by Microsoft (e.g. (host mx3.hotmail.com
[65.55.37.104] said: 550 SC-001 (COL004-MC3F7) Unfortunately, messages
from 188.40.39.209 weren't sent. Please contact your Internet service
pro
