Re: hoverCam T5V not being recognized

2011-06-01 Thread Myrna Votta
Hi Buddy and All, Buddy, your instructions did work. The Hovercam did show up in the device list in the DocuScan Plus window. I hadn't looked until I read your message because I figured that if the camera didn't show up in the Image Capture app, as the documentation stated that it should, I should

Re: hoverCam T5V not being recognized

2011-06-01 Thread Christopher Peppel
Hi Myrna, When you run Docuscan, does it give you the Hovercam as an option? There is some software which you can download from the Hovercam website for the Mac. I have to wonder if this isn't part of the problem. I keep getting this page appears to be blank and Serotek is putting in a reque

Re: hoverCam T5V not being recognized

2011-06-01 Thread Buddy Brannan
Hi, It actually won't show up in the image capture utility, but it should still show in Docuscan Plus when you open it and select a scanning mode. If you go into new document, then simple scan (for instance, could as easily be batch scan), do you get a list of available devices? The Hovercam sh

hoverCam T5V not being recognized

2011-06-01 Thread Myrna Votta
Hi All, I just purchased the HoverCam to use with DocuScan Plus on the Mac. According to the documentation, To varify that it was properly connected, I opened Image Capture, but I received the message that there was no camera nor scanner connected. On the advice of an acquaintance, I checked in sys