>
> > Giving support is good for them for another reason: if I can't connect
> > to my ISP, and he won't help me solve it, I'll stop using the ISP.
>
> And there is a rule of thumb (don's ask me for a proof): getting a new
> customer costs 5 times more than keeping an existing one.
>
Much more t
Moshe Zadka <[EMAIL PROTECTED]> writes:
> Giving support is good for them for another reason: if I can't connect
> to my ISP, and he won't help me solve it, I'll stop using the ISP.
And there is a rule of thumb (don's ask me for a proof): getting a new
customer costs 5 times more than keeping a
On Tue, 2 Jan 2001, "Nadav Har'El" <[EMAIL PROTECTED]> wrote:
> I think this $35 number is highly exegerated. Let's get down to earth, people.
> The minimum wages in Israel are $4 an hour. Let's assume the ISPs are generous,
> and paying $8 an hour (I think they don't - most support people are yo
]
Sent: Tuesday, January 02, 2001 10:46 AM
To: Eli Marmor
Cc: [EMAIL PROTECTED]
Subject: Re: Pay for linux support (was - Re: iix and the rest og the
world...)
On Tue, Jan 02, 2001, Eli Marmor wrote about "Re: Pay for linux support (was
- Re: iix and the rest og the world...)":
> > A
On Tue, Jan 02, 2001, Eli Marmor wrote about "Re: Pay for linux support (was - Re:
iix and the rest og the world...)":
> > And please, don't complain. Even support for money is better than nothing,
> > because support FYI costs quite a bit. According to a Compaq sur
I have a lot to answer, but I am not interested in this off-topic
discussion. I would not post that message if I was not asked to, by
an original poster who asked me to confirm the number from the
research of Compaq. That research was prepared by analysts who are
smarter than me and you (in this s
On Tue, 2 Jan 2001, Eli Marmor wrote:
> Yes. The exact number in the original research was $35 (Average costs
> of "kria" by phone. What is the exact translation for "kria"?), but
> considering the inflation, it must be at least $40 today (and even $50
> if you count the extra inflation in the c
> And please, don't complain. Even support for money is better than nothing,
> because support FYI costs quite a bit. According to a Compaq survey it's
> something like $40 per phone call. (Eli Marmor, please correct me if I got
> the numbers wrong).
Yes. The exact number in the original research
<[EMAIL PROTECTED]> writes:
> So why even talk proudly about supporting Linux for money?
Why not? What's wrong with it?
Last time I checked the backbone of the business models of many, if
not most Linux-related companies was getting paid for providing Linux
support.
--
Oleg Goldshmidt | Comg
- Original Message -
From: Jonathan Ben-Avraham <[EMAIL PROTECTED]>
To: Arie Vayner <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Sunday, December 31, 2000 7:38 AM
Subject: RE: iix and the rest og the world...
> On Sat, 30 Dec 2000, Arie Vayner wrote:
> > Hi Guys
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